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Help with student bundle items access and refreshing license entitlement for student license
Hello, I did the process as stated in the link for the student licenses. I downloaded and installed the version 2026 hypermesh desktop and the same version of solvers (I also tried the same process with 2025.1 version but the same error occurs). I used the license key that was given to me in the marketplace (which is…
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Constant Errors Regarding Twisted Pair Wires
Hello, I am using a twisted pair wire with the following values: Metric Value Core Radius 0.000335 Insulation Layer Thickness 0.0009 Twisted Pair Radius 0.0025 Twisted Pair Length 0.003 This shows no errors, but when I try to run Feko Solver I get: ERROR 53993: Twisted pair: expecting a twist pitch length that would result…
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License Activation Error: "Already activated using different HostIDs" (PSIM Student Edition)
Hello, I am a student and I'm trying to activate my PSIM license, but I am receiving the following error: "Error activating license: This license was already activated using different HostIDs." "I have changed my computer, but I was unable to deactivate my key because the old one is broken." Could you please reset my…
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unknown error Ticket Number : #100.18.11 #100.18.10 #100.18.1 #100.18.39
I am facing Ticket Number : #100.18.11 #100.18.10 #100.18.1 #100.18.39 error.
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Problem Downloading Altair AI Studio for linux (This file could not be located)
I'm trying to download Altair AI Studio for linux, but when I try to download it, this message appears. Is this an internal error of the web? What can I do?
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PSIM License Activation Error - HostID Conflict after formatting
Hello Altair Support Team, I am a student using the PSIM Student Edition. I recently had to format my computer, and now I am unable to reactivate my license. When I try to enter my activation key, I receive the following error: "This license was already activated using different HostIDs." Could you please reset my license…
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Request for Manual License Deactivation (Student License)
Hi, I'm asking for manual license deactivation because there seems to be some error when I try the process on the tutorial. When I try using my license, the program tells me that it has already been used in another PC. So then I follow the instructions to deactivate it, but I get an error warning saying that that licence…
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Cannot open Inspire Cast v2026 (crashes silently on startup)
Hello Altair Support Team, I am experiencing a persistent issue with Altair Inspire Cast 2026. The software crashes silently about 5 seconds after the initial splash screen appears, without showing any error dialog. Here are the exact crash details from the Windows Event Viewer: Faulting application name: hwx.exe Faulting…
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PSIM installation license not working (all methods)
I have tried using all methods to activate my license on PSIM but I keep getting the same error: error -40. I would like to know what I need to do. I have the student license. Thanks,
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I bought a license for the student version, but it does not accept the license, why? (I added a pict
pls help me :)
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S-Frame 2026 Update - Errors and missing steel database
Hello, My 2025 S-frame was working but when I updated to 2026 I encountered several errors: I can't create new models. It gives me the following error and I can't proceed: When I open existing models, the steel database is missing from the sections tab and settings… Should I just revert back to 2025? Thank you, Kendrick
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What causes System error#12 in Hyperstudy, trying to run a FluxMotor Modell?
I'm trying to open my FluxMotor model in Hyperstudy. But as soon as I click “Run definition,” “Test Models” crashes and I get the following error message: com.altair.fluxmotor.motorcommon.common.error.FmHidenException: System error#12 I've already tried re-exporting the model from FluxMotor several times, with different…
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Conflicting Hierarchy Logic between Model Browser and Part Browser
I'm noticing a discrepancy in how HyperMesh organizes entities and would like to know the "Source of Truth" for the hierarchy. Import type: BOM In the Model Browser: I see Parts with a subsystem of part-assemblies. (Note: I'm also hitting a bug where Assembly & Parts section expansion is limited/truncated here). In the…
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License Activation Error: "Already activated using different HostIDs" (PSIM Student Edition)
Hello, I am a student and I'm trying to activate my PSIM license, but I am receiving the following error: "Error activating license: This license was already activated using different HostIDs." I believe this happened because I formatted my computer. Could you please reset my activation key so I can activate it on my…
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Optistruct missing .dll files
I've installed Optistruct using hwsolvers2026_win64.exe, the installation was successful and there are no errors in the logs, but I'm unable to open it, I'm getting errors saying these .dll files are missing. cudart64_102.dll cublasLt64_10.dll cublas64_10.dll cusparse64_10.dll
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Segmentation Error
Hello everyone, I am using HyperMesh Student Edition 2026 on my ASUS laptop.I keep getting a "Segmentation Error" immediately after startup or when trying to create basic geometry (like circles). As you can see in the attached screenshots, before the crash, the graphics glitch (red trails appear), and then the software…
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How to Rid Error Code 9 and -40 Licensing Issues???
Hello, I have spent hours trying to fix a weird licensing issue with my PSIM application. I have used PSIM in the past for electrical engineering courses, but for some reason, it refuses to work for me now… I have spent hours upon hours trying to fix the problem, but I am still having lots of resistance. I am desperate,…
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Error3423 solution
Hello, I am using Altair Inspire 2026.0 (before this 2025.1), I started having this problem in Altair Inspire 2025.1. Whenever I start a topology optimization the simulation will fail at 58%. After that I get Error3423 with the message contact Altair Support. This problem only occured after a while, before this i could run…
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Simlab software Crash During CFD Mesh for Vehicle AC Duct Simulation
Hello Altair Support Team, I want to perform a vehicle AC duct simulation, but I am facing an issue where the software crashes after starting the CFD meshing process. I have tried multiple iterations, but the software continues to crash. When I separate the HVAC unit and duct geometries, the volume mesh completes…
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HyperMesh Frequency Response (Modal) Setup Using Python
Hello community, I am trying to set up a dynamic stiffness (frequency response) loadstep using Python and TCL, with the OptiStruct solver. It seems that the setup is complete in the HyperMesh GUI, but when exporting the FEM file, the displacement output control is missing. Therefore, it triggered ERROR #291. I’ve attached…
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E-Drive: issue on Main motor control block execute on interrupt
Dear Team, In the e-drive motor control project (open-loop and closed-loop), we initially worked with Launchpad F280049C mcu using the GANINV board, and the system was working fine….In this setup, the *main motor control is executed on interrupt, configured with *ADCBINT1 and EOC2 mode. Later, we converted the same project…
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Problems when applying media in CADFEKO
Hi, After importing a .step file into CADFeko, I am trying to change the material of my geometry. I tried following the online instructions to create a custom metallic medium (in my case, aluminium); however, when I try to apply it to the faces of my object in the face properties panel, my custom media does not appear in…
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Need help with Optistruct run failed with Error No - 2148 in Inspire. Loads aren't properly done.
I have had this same error for 10 plus runs, changing forces, removing some forces, inspecting supports, changing force values, changing topology optimization material removal percentages. I use maximize stiffness. I have used this in the past, with very similar setup and have never had this problem. I understand what it…
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Urgent: PSIM License Activation Error - HostID Conflict (Deadline: Wednesday)
Hi, I am a student at Ariel University, and I need urgent help with my PSIM Student Edition license. I have an academic project submission deadline this Wednesday (Jan 28th). The Issue:Out of nowhere, the software stopped working and started displaying Error 15 and Error -40. I did not delete or change any license files;…
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Existing license key not working on new laptop
I have a license key that I used on an old laptop that I no longer have. I tried activating my replacement laptop with the license key and it does not work. Also, I am able to login to the software I am looking to use (S-Frame), but when I try to create a file, there is a "run time error 381" message. I don't know if the…