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My student activation license has expired. How can I renew it, please? Thanks, Jean-Claude
My student activation license has expired. How can I renew it, please? Thanks, Jean-Claude
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라이센스 오류 관련
안녕하십니까. 금일 오전부터 Flux, FluxMotor 사용하는 고객에게서 라이센스 오류에 대한 문의가 있어 연락드립니다. 저도 비주기적으로 오류가 발생되고있습니다. 고객사에서 취해야하는 행동이나 서버 이슈라면 언제 수정될지등 알려주시면 감사하겠습니다.
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PSIM Student Edition License Not Recognized on Multiple PCs
Hello, I am a teaching assistant for a university course that relies on PSIM for simulation-based classes. We are currently experiencing the same PSIM Student Edition licensing issue on multiple student PCs. This is now disrupting laboratory sessions and preventing students from completing assignments. Problem License…
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Altair Marketplace Access Issue – Error 522
Hello, I am unable to access the Altair Marketplace because the page consistently shows an Error 522. I have already tried using a VPN, different browsers/applications, and multiple devices, but the same error occurs every time. Could you please check if there is an issue with the Altair Marketplace server or my account…
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how to work out altair feko student license error
I'm experiencing a license error and have tried all troubleshooting steps without success. Any advice or solution would be greatly appreciated. I already check that host id is fine.
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PSIM Student Edition License Issue – Request for License Reset/Reissue
Hello Altair Support, I am still experiencing a license issue with PSIM Student Edition. In the Altair License Utility, when I select “User” as the License Store under the Activation tab, I receive the following error: “Error: Unable to access license store” I have already tried the troubleshooting methods suggested in the…
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Merhaba, programı kurdum ancak giriş yapmak istediğimde bu sorunla karşılaşıyorum. System Error: No
[09/10/26 16:51:40] System Error: No Auth Token in Managed Licensing config [09/10/26 16:51:45] Error during authorizing: Could not connect to server [09/10/26 16:51:45] System Error: SOAP 1.1 fault SOAP-ENV:Client [no subcode] "End of file or no input: message transfer interrupted or timed out (5 sec max recv delay) (5…
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Error # 4202 (/GRPART not found) in OptiStruct 2026.1 for ESL Topology Optimization (.radopt) - Work
Hello everyone I am trying to run an Equivalent Static Load (ESL) topology optimization (.radopt) for a crash problem involving a rigid column impacting a constrained beam. When I export the model using HyperMesh 2026.1 and run it in OptiStruct 2026.1, the analysis fails immediately with the following error: *** ERROR #…
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Error # 4202 (/GRPART not found) in OptiStruct 2026.1 for ESL Topology Optimization (.radopt) - Work
Hello everyone, I am trying to run an Equivalent Static Load (ESL) topology optimization (.radopt) for a crash problem involving a rigid column impacting a constrained beam. When I export the model using HyperMesh 2026.1 and run it in OptiStruct 2026.1, the analysis fails immediately with the following error: *** ERROR #…
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Unable to activate Thea for SketchUp on new computer – Error Code 9 (Feature not found)
Hello, I recently changed my computer and I am trying to activate my existing Thea for SketchUp Student/University Edition license on my new PC. I have installed SketchUp 2026 and I am currently installing Thea for SketchUp 4.5.1448.0170. I am using the same Altair One account and activation key that I used on my old…
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AI Studio 2026.1.1 Student Licence Activated but RapidMiner Licence Not Found
Description: Kindly add description here Hi Altair Community, I am an RMIT University student using the Altair Student Edition of AI Studio. I am using Altair AI Studio 2026.1.1 on Windows. AI Studio was working normally last week, but it has suddenly stopped working. When I open AI Studio, it asks me to log in to my…
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ERROR 3423 - ERROR WITH CODE -71
I want to perform a topological optimization on a solid component. I performed an initial analysis by meshing the entire solid and then selecting only a few mesh elements, to which I assigned a "non-design space" property. Since the manual selection was too time-consuming and inaccurate, to correctly divide the mesh…
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Student License unable to access license store
I am writing to request help with activating my PSIM Student Edition license. When I attempt to enter my Activation Key in the Altair License Utility, I encounter an "Error: Unable to access license store" message under the License Store dropdown, and the "Activate" button remains grayed out. I have attached a screenshot…
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Cannot Download Access Web 2026.1.1 - Missing
I am trying to download Access Web 2026.1.1 (Access Web 2026.1.1 - Linux - x86_64) from the Altair Marketplace but the file is reported as missing. The other download, for Access Web 2026.1.1 (Access AI Assistant 2026.1.1 - Linux - x86_64) orks but I'm pretty sure we need the first one. Any ideas how to resolve this? Thanks
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How to Increase the Computational Speed of CFD-DEM Coupling
Dear seniors, my model consists of 170,000 particles and a fluid grid of 970,000. It took a week to run but only 0.2 seconds. The time step of Fluent is 5e-5. May I ask how to speed up the calculation of the Fluent-EDEM coupling?
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Can't unhide certain Part Set/Parts/Components in HyperMesh
Hello all, can somebody navigate or help me with the issue, where i can't unhide certain parts from one part set? It's not working by clicking on icon or A-key either. If i just move the coursor on the exact component, i see it's silhouette. By clicking on component's icon, the icon lights up for a fraction of a second and…
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Licence error
I had got AU Electronic Designer/Engineer trial licence. When I tried running PSIM its giving a licence error.Attached image for reference. Could someone help me with this at the earliest.
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AI Studio Student Edition 2026.1.1 - Error Code -29: RapidMinerStudio feature not found
Hello, I am using Altair AI Studio 2026.1.1 Student Edition. My Student Edition license is active and valid until July 2027. I successfully activated it using the Altair License Utility, and Managed Licensing is authorized. However, AI Studio always fails to start with the following error: Feature: RapidMinerStudio Error…
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what is error 29
Error says Could not connect to service Error 29 Details: SOAP 1.1 fault "an HTTP processing error occurred"
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Request to Reset PSIM Student License Activation
Dear Altair Support Team, I recently changed to a new computer and am unable to activate my PSIM Student Edition license using my original activation key. The system indicates that the license has already been activated with a different HostID. I no longer have access to the previous computer, so I cannot deactivate the…
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SimLab and EDEM coupling erro.
I made a flow solution and worked perfectly, but when added the coupling it just simpliy wont starts and shows a error menssage. I know the coupling server is working beacuse i was able to transfer the geometry to EDEM. Somebody knows how to solve that and what is wrong?
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How to remove penetration/intersection errors
I have two surfaces in contact and want to add the friction contact pair between rod cap and connecting rod: the red and yellow surfaces I have meshed my component and when running the job I get the following error message: ***WARNING: SOLVER PROBLEM. NUMERICAL SINGULARITY WHEN PROCESSING NODE 1485 D.O.F. 3 RATIO = 10.E+12…
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Unable to open FEKO anymore
Description: Hello, I've been successfully using a FEKO student license since May and it has been working without issue. However, recently, the program stopped running and I received the error detailed below. I had this error earlier while trying to install the program and was able to do it after staff had deactivated and…
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Subcase convergence till 0.99 of load in SimLab (OptiStruct)
Hello, i'm pretty new in OptiStruct solver and can anyone help me with my case please? The loadcase is converging only till 0.999998 of load. Is there any way how it could continue (load scale or something similar) from LoadCase 1 (Pretension) which stopped on 0.99999 (depends on DTMIN) of load to LoadCase2. Or if you can…
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Subject: Student Account Blocked / License Error Code 9 - [mhomoud37813@ucumberlands.edu] Hello Alta
Subject: Student Account Blocked / License Error Code 9 - [mhomoud37813@ucumberlands.edu]Hello Altair Support,I am a university student attempting to activate my Altair AI Studio 2026.0.1 student bundle license using my university account (mhomoud37813@ucumberlands.edu).Due to a few failed log-in attempts and changing my…