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How do I deactivate my license from a computer I dont have access to?
I had my computer repaired with my license of altair student on it and now I cant activate it on the same computer because they reset it from factory. Is there something I can do? Thank you.
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Student Edition license activation failing - machine not authorized
Trying to activate HyperMesh 2026 and ESAComp 2020 with Student Edition license. License key version shows 2022.0. almutil_gui shows activation success popup but HyperMesh still shows 'machine not authorized' and 'Fatal error during Managed Licensing initialization'. Already deactivated and reactivated multiple times.…
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License deactivation and re-activation
I recently had to change my PC because the previous one had broken (I have no possibility to work with it). Now that I downloaded HyperMesh and Opistruct from my student bundle I can't activate my license again (I activated it on my previous PC). What shoud I do to be able to activate it on my new computer?
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Urgent: PSIM License Activation Issue (Student Edition)
subject: Urgent: PSIM License Activation Issue (Student Edition) Dear Altair Support Team, I am writing to request technical assistance regarding a persistent license activation error with PSIM. I am a student using the Student Edition registered with my university email. Despite successfully receiving the license, I am…
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License Reset Request - Student Edition - HostID Mismatch
Hi, I am using the Altair Student Edition for AI Studio. My Linux OS (Fedora 43) used a randomized MAC address during my initial activation this morning. I have since disabled randomization to use my permanent hardware MAC, but I am now receiving the error: "This license was already activated using different HostIDs." I…
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How do I login into Rapid minor Software?
Hi, I have gotten my student bundle license activation key but am not able to login to the software. It states that my Account has been blocked.
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blocked account
how do i unblock my account on rapidminer
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License Activation Error: "Already activated using different HostIDs" (PSIM Student Edition)
Hello, I am a student and I'm trying to activate my PSIM license, but I am receiving the following error: "Error activating license: This license was already activated using different HostIDs." I believe this happened because I formatted my computer. Could you please reset my activation key so I can activate it on my…
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How can I reset my Altair Student License after my old PC was formatted (New HostID)?
Description: I need to request a reset for my Altair Student Edition license. My old computer, which had my active student license, broke down and was completely formatted. I am now trying to set up HyperMesh on my new computer, but I cannot activate it. When using the Altair License Utility on my new PC: Trying to…
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Hello, I am getting a PSIM license error saying PSIMPowerSupplyFeature was not found, any help ?
hallow, I have recently installed PSIM, and I have used it last week, today when I wanted to open this pops up and I couldn't use it again. I have tried the solution provided by the community to a similar problem, in which I have added the license path but still didn't help.
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Request to Delete AltairOne Account and Recreate with Correct Affiliation
Hello, I previously created an AltairOne account some time ago. However, this account was mistakenly affiliated with a laboratory that is not mine. I would like to request the deletion of this account so that I can create a new one correctly associated with my laboratory. I have already tried to delete the account with the…
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Using HyperWorks 2022 license
Our license server shows that we have HyperWorks version 22.0 (2022) features. Does this mean we can only use the 2022 versions of Altair software, or can we also run newer versions such as 2024 or 2025 with the same license? If we are limited to 2022 versions, could you please tell me where I can download those…
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HyperWorks Desktop 2021 Download Request for Student Project
Hello, I am a student at Bursa Technical University. My professor requires HyperWorks Desktop 2021 for our project. hwdesktop2021_win64.exe Could you please provide the download link for HyperWorks 2021? Thank you.
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About the deactivation and activation of the student licence
Previously I activated the student licence in another laptop, but in that laptop it is difficult to work in that laptop, after that i have shifted to another laptop but every time i opens it works for sometimes and it automatically restarts my pc
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Is it possible to modify the torsional stiffness (k) of a Rigid Body or RBE (Rigid Body Element)?
Hello everyone, I am working on simplifying a transmission model to optimize calculation times. I have extracted a sector composed of two teeth belonging to their respective crowns. Currently, I have linked the lateral and internal faces of the teeth to a Rigid Body connected to the center of the crown. However, this…
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Reactivacion de cuenta
Como lo hago para reactivar una cuenta de producto Psim luego que mi otro computador se averiara y luego activarla en otro computador
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How to apply forces on a gear pump shaft
Hi everyone, I’m working on a small FEM project in HyperMesh (OptiStruct) on a gear pump's shaft. The problem is how to properly apply the gear forces in order to get results that make sense and that it remains stable when refining the mesh. What I tried: Pressure on 3 gear teeth flanks (the gear has a total of 12 teeth).…
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Can I download it in 2 computers
Hi I am using a student license for Altair ESACOMP for class. Last week I downloaded it in my computer but my computer died and I tried to downloaded here but it gives me the error 9. How can i solve it?
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Impute Missing Values on a Single Attribute - Altair AI Studio 2026 - Educational
I am trying to simply "Impute Missing Values" on a single attribute, namely the Age column of the Titanic dataset. No matter what I've tried, I get "Input ExampleSet has no attributes" error inside the Impute operator. I use Random Forest as a learner, with a Least Square criterion. Here is the exported .rmp…
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License Renewal ID 166953 Expires Feb 28, 2026 Can I get an extension
old license ID 154979 was for one yr , Altair provide the above for 2 wks - not sufficient time . Mentor for FRC team w. a 2026 robot . Need complete analysis This is not a commercial , it is educational - Next at least a three month extension see attached Thanks l
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I am unable to log in through Altair One
When I try to log in through Altair One, I get an invalid license error. I don't know why. This is strange, since the rest of my team had no problems accessing the software using this method.
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OptiStruct 2025.1 Student Version – License Active but Solver Fails
Hello, I am using the Altair Student Edition license. I followed all instructions from the official Altair Student page: Registered and verified my academic email Generated the activation key Installed HWDesktop 2025.1 Installed HWsolvers 2025.1 Activated the license successfully using Altair License Utility HyperMesh…
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EDEM 라이선스 이전 관련 문의드립니다.
안녕하세요, Altair 기술지원팀 담당자님. 현재 저희 연구실에서 기존 PC에 설치된 EDEM 라이선스를 사용하고 있습니다. 해당 라이선스를 새로운 PC로 이전하고자 하여 문의드립니다. 다음 사항에 대해 안내를 부탁드립니다. EDEM 라이선스를 다른 PC로 이전하는 경우 기술지원이 가능한지 여부 라이선스 이전 과정에서 비용이 발생하는지 여부 이전 절차 및 필요 정보 (예: Host ID, 라이선스 서버 정보 등) 필요한 정보나 추가로 제출해야 할 사항이 있다면 함께 안내해 주시면 감사하겠습니다. 확인 후 회신 부탁드립니다. 감사합니다.
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Account under review (A103)
Hello, I recently created my account using my email provided by the university. But when I tried to obtain the student license an “under review” message pops up. In addition, when I tried to access my profile to edit it I recieved the same message under review and at the end the code A103. I do not know if this is a…
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Problems when applying media in CADFEKO
Hi, After importing a .step file into CADFeko, I am trying to change the material of my geometry. I tried following the online instructions to create a custom metallic medium (in my case, aluminium); however, when I try to apply it to the faces of my object in the face properties panel, my custom media does not appear in…
