-
Important update to All Siemens (previously Altair) Academic Customers and Users.
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
-
Licença Psim
Teno uma licença para uso psim acafemico, porem formatei o notbook e trquei o Windows 11 p1lo 10. Como fazer ara voltar a usar o psim com o no processador?
-
Liberação licena psim
Como recuperar a licena para uso do psim, uma vez que formatei o notbook e troquei o windows 11 para o 10 ?
-
Altair EDEM
I have the student license for Altair EDEM and want to change to faculty license of Altair EDEM. What is the procedure?
-
Siemens EDEM
How can I change from student license of Siemens EDEM to faculty license of Siemens EDEM. I have the student license for Altair EDEM but it can not run my thesis simulation.
-
Issues installing Altair‑PSIM faculty licenses on new computers
We previously had Altair‑PSIM faculty licenses at our university, but we are now unable to install or activate them on new computers. The system does not recognize the license, and the installation cannot be completed. Could you advise on how to resolve this or clarify whether the activation process for academic licenses…
-
How to reach Altair support
Is there a channel to contact Altair directly so they can help me deactivate my license from my old computer allowing me to use my academic license on my new computer? I lost access to it and now I can't activate the software.
-
Not able to activate my student license after downloading the software and going to Activation.
I downloaded the Altair flux software after generating the Student License. I went to the activation application and also entered my license key. But then it shows that no host found.
-
How to deal with the Academic Altair AI Studio License Error
My course requires me to create an Altair account and install Altair AI Studio 2024.10., but I ran into this error. After I clicked "Configure Altair License" and added my credentials, I also ran into this issue.
-
PSIM 2026 Student License Issue – Different HostIDs and Missing License Setup Menu
Hello, I am using PSIM Professional 2026.1.0.8096 with an Altair Student Edition license. I am currently experiencing the following issues: PSIM opens, but New Schematic and other functions are disabled. In Help → About PSIM, the Active Features section is completely empty. The Options → License Setup menu is missing, so I…
-
PSIM 2026.1 Student Edition – Unable to Create New Schematic / PSIM Features Missing from License Fi
Description: Hello, I am having a licensing issue with PSIM 2026.1 Student Edition. I successfully obtained and activated my Student Edition license using the Altair License Utility. My current setup is: PSIM version: PSIM 2026.1 License Store: System The .lic file was successfully created in C:\ProgramData\altair\licenses…
-
RapidMiner AI Studio suddenly logged me out
Hello! I'm a university student who's currently using Altair AI Studio for one of my courses. I originally installed and activated AI Studio about 6 weeks ago using the Student Edition instructions provided by my university. Everything was working normally during this time. Here's what I did for my initial set up: Created…
-
Could someone please deactivate my license so I can activate it on another computer?
My laptop with my Student Edition license activated on it has stopped working. Could someone please deactivate my license so I can activate it on another computer? My registered email is s225519768@deakin.edu.au License key: LJJS5-DZ6C2-CV3CM-A71SD
-
Error activating license. This license was already activated using different HostIDs
Dear Altair Support, I had FEKO installed on another PC, so I can't activate the license. The screen displays the message "Error activating license. This license was already activated using different HostIDs". If you can help me solve the problem, I would be grateful. Best regards. Pablo
-
désactiver la licence Altair Student Edition
Mon ordinateur portable est récemment perdu, alors j’en ai acheté un nouveau. Malheureusement, je n’ai plus accès à l’ancien ordinateur portable, ce qui signifie que je ne peux pas suivre moi-même les instructions pour désactiver la licence Altair Student Edition. Serait-il possible de désactiver la licence associée à mon…
-
라이선스 오류
Description: 오늘 AU Enterprise Suite 라이선스를 발급 받았습니다. 발급 받은 계정에서 Generate Auth Code를 라이선스 utility에 넣고 프로그램을 실행하니 라이선스 오류가 발생합니다. 어떻게 해결해야 하나요? Product/Topic Name : EDEM 2026
-
Reactivate and Remove Previous Hostid
I have Brought a New Laptop i want to download Altair Hypermesh. To remove my previous Hostid i don't have my previous laptop. so Please remove my previous hostid and reactivate my license key.Please Give me a solution .
-
I am unable to use HyperMesh on my Laptop when I am not home and plugged into my Ethernet Cable
Hello everyone, I am a MechE Student and am currently writing my thesis, for which I use Altair Student Licence. During the setup, I was connected to the Internet via an Ethernet Cable, which has apparently wired my licence in such a way, that I can only use the programm when I'm back home and plugged in. Is there an…
-
Reativer Chave de Licença
Olá, equipe de suporte da Altair, Estou usando a versão gratuita para estudantes do PSIM 2026.1. Recentemente, reinstalei o Windows no meu laptop, o que alterou meu HostID anterior. Infelizmente, esqueci de desativar a licença antes de reinstalar o Windows. Como resultado, não consigo mais ativar o PSIM porque a licença…
-
Unable to start Feko
I was able to run Feko earlier this week. Today I am met with this error when I try to run any of the Feko components, like WallMan or ProMan: I have obscured the activation key: License Error! Cannot initialize license: Altair License Manager: License error Feature(s): GlobalZoneEU, HyperWorks, HWFekoGUI Error Code: 9…
-
AU Enterprise Suite Academic License 갱신 방법 문의
안녕하세요. 현재 서울과학기술대학교 Altair One 계정에서 Admin 권한으로 연구실 학생들이 PSIM 사용에 이용하는 Academic License를 관리하고 있습니다. 현재 사용 중인 라이선스 정보는 다음과 같습니다. Product: AU Enterprise Suite License ID: 156015 Expiration date: 2026년 9월 1일 Altair One Admin Portal에서 사용자, 그룹, 라이선스 할당 등은 관리할 수 있지만, 해당 라이선스의 만료일을 갱신하거나 연장하는 메뉴는 찾지 못했습니다. 이와 같은 Academic Managed…
-
Technical Support Request: Fluent-EDEM Coupling Performance Optimization & Data Exchange Interval S
Dear Technical Support Team, I am writing to request your official technical support for issues encountered in my Fluent-EDEM coupled simulation. My model contains 100,000 particles and 970,000 fluid mesh cells. After 15 hours of computation, only 0.0004 seconds of physical time has been advanced, with the Fluent time step…
-
Student Edition License Availability
Hello, Some students are no longer able to complete Altair One registration and create a new account (Security Setup error). Can you please provide guidance on how to resolve this issue and complete registration, and confirm if the Student Edition will continue to be available for free to students? Thank you for your help!
-
Account Update: Unlinking from previous team to prepare for upcoming Master's and new ENMICE team
Hello Altair Community, I am currently preparing the ground to begin my Master's studies soon. Alongside my upcoming postgraduate program, I am also planning to start a new competitive team for the ENMICE competition in the near future, which will require applying for the Student Competition Sponsorship. However, my…
-
Technical Support Request: Poor Performance of FLUENT‑EDEM Coupling Simulation and Coupling‑step Que
Dear Altair and ANSYS Technical Support Team, I am conducting submerged sediment‑pile scour two‑way coupling simulation on an AMD EPYC workstation with Intel‑MPI. My case contains 170 000 EDEM particles and 970 000 FLUENT fluid mesh elements, using time‑step sizes of 5e‑5 s for FLUENT and 5e‑7 s for EDEM. The simulation…