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PSIM Student License Activation Error: Different HostIDs after SSD upgrade
Hello, I recently upgraded my computer's storage to an SSD. When trying to activate my PSIM Student License on the new setup, I received the error: "This license was already activated using different HostIDs". I tried to boot back into my old hard drive to deactivate the license manually, but the system generates a…
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Suspension Travel lock
Hello @GTT Adam, I tried adding a bump stop to hard-stop the suspension travel. My suspension can travel up to 50 mm in jounce and 50 mm in rebound. To simulate the same scenario, I set the jounce travel to 60 mm and checked whether the suspension stops at 50 mm. As a result, the suspension exceeded 50 mm, and the shock…
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ı forgot my student account's password
Dear Support Team, I am writing to request assistance with my account password. I recently created an account using my university email address (baran.sonses@std.yildiz.edu.tr). However, I forgot my password and ı can't login my student account. To resolve this, I have attempted to use the "Forgot Password" feature to…
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Installation of Academic licenses
Hello everyone, I am a professor in France, and I use AI Studio in an MBA course with 47 students. Unfortunately, the installation process has been extremely challenging. When searching online for installation instructions, we found many conflicting guides and recommendations, which created a great deal of confusion. My…
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Help with student bundle items access and refreshing license entitlement for student license
Hello, I did the process as stated in the link for the student licenses. I downloaded and installed the version 2026 hypermesh desktop and the same version of solvers (I also tried the same process with 2025.1 version but the same error occurs). I used the license key that was given to me in the marketplace (which is…
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Double Lane event in the wrong direction
Im trying to simulate a double lane event in motion view and the car goes in the opposite direction of the turn direction. If it is set to Left, in the first turn the car starts going rigth and if it is set to Right the car starts turning left. I dont understand why this is happening and i would appreciate any help as soon…
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How do I download the PSIM software?
I just created my Altair account with a student license, but when I navigate to the PSIM software in the Marketplace, the option to download it does not appear for me.
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License Activation Error: "Already activated using different HostIDs" (PSIM Student Edition)
Hello, I am a student and I'm trying to activate my PSIM license, but I am receiving the following error: "Error activating license: This license was already activated using different HostIDs." "I have changed my computer, but I was unable to deactivate my key because the old one is broken." Could you please reset my…
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Creating a 2D mesh from a specific 3D face
I would like to create 2d shell elements from a specific face of my current 3d model. Essentially, I want to create a disc of 2d elements that I can then imprint on the next part so I can map an identical mesh through the rest of the next part in order to attach the two parts afterward. Is there a function to be able to do…
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Why is my account not detected as having a license even though I logged in with a university account
Why is my account not detected as having a license even though I logged in with a university account, so I can't enter the AI studio application and also can't download it?
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Deep learningの違い
Extensions→Deep learning→Modeling→Deep learningと Modeling→Predictive→Neural Nets→Deep learningの違いがわからない
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Deep learning(Tensor)のパラメータについて
Extensions → Deep learning → Modeling → Deep learning(Tensor)のパラメータに loss functionが見つからない Description: Kindly add description here Product/Topic Name : Kindly include the product name, version if applicable here. Also, Don't forget to tag with the product/topic related to your question. *Note from Community Team - Once you…
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Request to Reset HostID for Student Edition License - Activation Error
Hello Altair Support Team, I am an M.Tech student currently setting up HyperMesh for my research project. I am encountering the following error during activation: "This license was already activated using different HostIDs." I realized the issue was caused by having "Random Hardware Addresses" enabled on my Windows 11…
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Activation Key Reset Request - Altair Student Edition
Hello Altair Support Team, I am using the Altair Student Edition and I am currently getting an error when trying to start RapidMiner / AI Studio (Error Code 9: Feature not found). I run Windows inside a Virtual Machine (Winboat). It appears the virtual hardware ID / MAC address changed recently, which invalidated my local…
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Full vehicle simulation convergence error
Hello Everyone, I am trying to perform a full vehicle simulation; however, when I replace the default rear suspension with my rear suspension model, the simulation fails. I have attached the model and the video file.
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Roll Center Height and lateral Displacement calculations
Hello, For my rear suspension, I have a pure trailing arm setup. I used the semi-trailing arm template and modified it by deleting the toe link and making the trailing bushings parallel to each other, according to the geometry, the roll center height should be zero should lie on the ground plane but according to the…
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How to activate my students license in my new laptop if the old laptop is broken and cannot be open?
I can't activate my students license since I change to a new laptop. My old laptop is already broken and cannot be open.
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How to activate my students license if I change to a new laptop?
I can't activate my students license since I change to a new laptop.
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Urgent: PSIM Student License Reset Request
I am using PSIM Student Edition. I previously activated my student license on this same laptop. However, I had a storage device failure, and because of this hardware issue I was forced to format my computer and reinstall Windows. As a result, I no longer have access to the previous system environment, so I was unable to…
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Has anyone had trouble accessing the student version of AI Studio?
As I was downloading the software, It would not let me select next on the license popup when clicking Altair One License, so I chose Rapid Miner like my other classmates and it had worked for them. For some reason, I cannot even open my AI Studio application and nothing will pop up or run. I've been troubleshooting this…
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How do I deactivate my license from a computer I dont have access to?
I had my computer repaired with my license of altair student on it and now I cant activate it on the same computer because they reset it from factory. Is there something I can do? Thank you.
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Student Edition license activation failing - machine not authorized
Trying to activate HyperMesh 2026 and ESAComp 2020 with Student Edition license. License key version shows 2022.0. almutil_gui shows activation success popup but HyperMesh still shows 'machine not authorized' and 'Fatal error during Managed Licensing initialization'. Already deactivated and reactivated multiple times.…
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License deactivation and re-activation
I recently had to change my PC because the previous one had broken (I have no possibility to work with it). Now that I downloaded HyperMesh and Opistruct from my student bundle I can't activate my license again (I activated it on my previous PC). What shoud I do to be able to activate it on my new computer?
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Urgent: PSIM License Activation Issue (Student Edition)
subject: Urgent: PSIM License Activation Issue (Student Edition) Dear Altair Support Team, I am writing to request technical assistance regarding a persistent license activation error with PSIM. I am a student using the Student Edition registered with my university email. Despite successfully receiving the license, I am…
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License Reset Request - Student Edition - HostID Mismatch
Hi, I am using the Altair Student Edition for AI Studio. My Linux OS (Fedora 43) used a randomized MAC address during my initial activation this morning. I have since disabled randomization to use my permanent hardware MAC, but I am now receiving the error: "This license was already activated using different HostIDs." I…