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Join us for a community conversation on how High-Performance Computing (HPC) and Simcenter PSIM work together to meet the increasing demands of modern power electronics simulation. During this one-hour technical session, you'll discover how leveraging HPC can speed up simulations, improve scalability, and empower engineers…
Join us for a community conversation on accelerating your motor simulation workflow with Simcenter Simlab. In this beginner-friendly session, we'll introduce the platform's automated model-building capabilities and show how easy it is to set up your first electric motor analysis. You'll see the basic steps of geometry…
Join us for a Community Conversation where we'll discuss practical approaches to analyzing complex electromagnetic models using hybrid solver techniques. This session will provide a general overview of how different computational methods can be combined within a single simulation to address models containing varied…
Dear Altair Academic Support Team, My name is Dohyun Gong, and I am an undergraduate student currently enrolled in the Department of Mechanical Engineering at Sejong University, South Korea (Student ID: 24013932). My Altair One account is registered under my university email address, ddoddo2002@sju.ac.kr. I would like to…
Hi support, My primary student account (victor.osorio@estudante.ufla.br) is locked with a "Request failed with status code 404" error when I try to log in or reset my password. My current Student License Activation Key (LTY92-4HVSM-VNBB1-LPABR) has expired (Error 12). I have an exam tomorrow morning at 8 AM and urgently…
I am a student at Sejong university South Korea I have registered using my university email I am trying to get license key for installing Hypermesh student version but when i click on license key option I get this message Issue Transmitting order to AltairSales
Hi Altair Academic Support Team, I registered on Altair One with my institutional email: zhuxm@gcu.edu.cn Account details: Role selected: Faculty Institution: Guangzhou City University of Technology (广州城市理工学院) Email domain: gcu.edu.cn Issue: After login → Altair Marketplace, the "Student Edition License" card / "Student…
I have created Shell Elements on both ends of a cylinder. How can create C3D8 Hexa Element in Hypermesh 2025? I am not getting the Drag options. Please help.
I have a .stp-geometry that isn't imported correctly into Hyperworks. The geometry is supposed to be a sphere with five flattened faces. How it should look: Meanwhile in Hyperworks, the shape consists only of the parts that were removed from the original sphere, i.e. five thin caps, flat on one side and rounded on the…
Hi, I am trying to generate a Free Individual License for DSIM, but the DSIM cloud portal is currently not accessible. I am following the user guide linked below:https://help.metrics.ca/support/solutions/articles/154000141141-logging-into-dsim-cloud-from-dsim-cloud-cli Could you please let me know if the portal has been…
How can I replace the surface current density values with my calculated temperature values in PostFEKO, so that when I click Mesh → Add Elements and select a triangle, the information box displays its Temperature (K) instead of the surface current density?
An error came out last week: "The test Performance mapping, Sine wave, Motor, Efficiency map failed due to the following problem: Cause : The test cannot be completed because the job with the id 0 has created an error. Type of the error : Unknown Message : Unknown error Type : Internal error" What can I do?
Hello Altair community, I’m currently working on an intrusion test simulation of composite sandwich panels using Radioss and would appreciate any tips, recommendations, or best practices from those with experience in this area. I would also appreciate any advice on model setup, common challenges, and techniques for…
안녕하세요. 학생용 라이선스로 OptiStruct 2026.1을 사용하려고 합니다. 해석 실행 시 다음 메시지가 표시되며 중단됩니다. ERROR WHILE CHECKING LICENSE HyperWorks Units (Err: -39) Solver FAILED Altair One의 Managed Licenses 화면에서는 GlobalZoneAP와 HyperWorks 기능이 v19.0, 만료일이 2038-01-01로 표시됩니다. 이 Managed License가 학생용 활성화 라이선스와 별개인가요? OptiStruct가 유효한 학생용 라이선스를 사용하도록 어떻게 설정해야…
안녕하세요. 하이퍼메쉬 2026.1을 사용중인데 Topology → Split에서 Offset Lines를 사용하면, 생성된 결과의 측정값이 입력값보다 일정하게 0.03 짧게 나오는 현상이 발생합니다. 예를 들어 Offset 값을 300으로 입력하면 실제 측정값은 299.97로 나타납니다. 확인한 결과 모두 동일하게 0.03씩 짧게 측정됩니다. 이 현상의 원인이 무엇인지, 형상 공차나 관련 설정의 영향인지 확인 부탁드립니다. 또한 입력값과 동일한 치수로 분할할 수 있는 방법을 안내 부탁드립니다.
Hello, I am an existing Altair One user. I am redirected to the Siemens login page when trying to view my support cases. However, I have not received an account activation email, and requesting a password reset with my Altair One email address does not send any email, including to my spam folder. Could you check my account…
Unable to connect to their website. Unable to contact developers. No response from AltairOne regarding license renewal. What's going on?
Good morning everyone. Can you tell me what happened to the Thea Render website, which hasn't been active for over a week? Thank you. Regards Roberto
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
Our next community conversation is coming up on Oct 8, 2026. In this webinar, we’ll show how engineers can move beyond manual trial-and-error methods to efficiently evaluate design alternatives, automate parameter studies, and identify optimal solutions with greater confidence. Learn how this integrated approach helps…
The Altair documentation portal located at help.altair.com and https://support.altair.com/csm?id=altair_product_documentation is currently being sunset as part of the transition to Siemens Support Center. After the sunset, Altair product documentation for versions 2026.1 and later will be available exclusively through…
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
The Siemens Community Catalyst program was co-created with our community to acknowledge technology leaders who consistently contribute to the Siemens Community.
This month's community leaders
