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Join us for a community conversation on how High-Performance Computing (HPC) and Simcenter PSIM work together to meet the increasing demands of modern power electronics simulation. During this one-hour technical session, you'll discover how leveraging HPC can speed up simulations, improve scalability, and empower engineers…
Join us for a community conversation on accelerating your motor simulation workflow with Simcenter Simlab. In this beginner-friendly session, we'll introduce the platform's automated model-building capabilities and show how easy it is to set up your first electric motor analysis. You'll see the basic steps of geometry…
Join us for a Community Conversation where we'll discuss practical approaches to analyzing complex electromagnetic models using hybrid solver techniques. This session will provide a general overview of how different computational methods can be combined within a single simulation to address models containing varied…
Hello Altair Support Team, I am trying to obtain an Altair Student Edition License, but I keep encountering the following error: "Issue transmitting order to AltairSales" When I click the "Get License" button, the page displays "Fetching Trial Code..." for a moment, but then the error appears and I cannot obtain my license…
Passing arguments to python script for hyperworks 2024.1 is not working. Any help on this is appreciated. Arguments to TCL script is working though
Dear Altair Academic Support Team, My name is Dohyun Gong, and I am an undergraduate student currently enrolled in the Department of Mechanical Engineering at Sejong University, South Korea (Student ID: 24013932). My Altair One account is registered under my university email address, ddoddo2002@sju.ac.kr. I would like to…
Hello, I registered my Altair One account with my university email (Gyeongsang National University). When I click "Get License" on the Student Edition License card, it shows "Issue transmitting order to AltairSales." and no license activation key appears. I have already tried logging out and back in, but the same message…
I tried generating my student edition license key but the page is showing some kind error or issue while generating it, how can i download the student edition please help me with this as i have to do projects and deadlines are close. I am attaching the screenshot of the error below for your reference.
Good morning everyone. Can you tell me what happened to the Thea Render website, which hasn't been active for over a week? Thank you. Regards Roberto
Bonjour je suis technicien informatique et j'ai echangé le PC d'une utilisatrice de l'université de strasbourg . -j'ai installé la dernière version de SLC et Workbench (altairslc+analyticsworkbench-2027.0-5.27.1.0.1230-ga-release-windows-x86_64) -j'ai lancé SLC , copié/ collé la ligne de commande qui permet de se connecter…
Hello everyone, I am trying to obtain the Altair Student Edition License through the Altair One Marketplace. However, whenever I click "Get License", I receive the following error: "Issue transmitting order to AltairSales" I have tried accessing the Marketplace multiple times, but the issue persists. I would like to know:…
Hello, I am trying to get the Altair Student Edition License, but I am encountering an error on the licensing page. Instead of the activation key or a pending verification status, the license box displays the following message: "Issue transmitting order to AltairSales." I am using my valid university email account. Could…
Hello, I recently changed my PC and tried to activate my PSIM 2026.1 Student License on my new PC. Before switching to my new PC, I deleted the license file from my previous PC, but I did not officially deactivate the license. When I tried to activate the license on my new PC, I received the following error: "Error…
Hello, I'm trying to download and activate the Altair Student Edition, but I can't get a license activation key. On Altair Marketplace > Student Edition License > Licensing tab, the button to generate the activation key does not appear. Instead, the license box shows the message: "Issue transmitting order to AltairSales."…
Hello Support Team, I am trying to generate a Student Edition License key on the Altair One Marketplace, but I encountered the following error: "Issue transmitting order to AltairSales." I need to access the license to install and run Altair Inspire Cast for my university coursework. Could you please help resolve this…
After many days of searching and investigating, I finally managed to find where the software downloads and educational licenses are now located.It seems that RapidMiner has returned to the Siemens domain, while the Altair platform appears to have been abandoned.Go to…
Hello, I am trying to obtain my Altair Student Edition License, but the license activation key is not being generated. Instead, the page displays the following error: "Issue transmitting order to AltairSales." Could you please help me resolve this issue and obtain my student license? Thank you for your assistance.
Hello, I recently formatted my PC. As a result of the formatting process, PSIM was completely uninstalled and its files were deleted. After completing the Windows reinstallation, I went to reinstall and reactivate PSIM. It was only at this moment that I realized I had forgotten to officially deactivate the license through…
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
Our next community conversation is coming up on Oct 8, 2026. In this webinar, we’ll show how engineers can move beyond manual trial-and-error methods to efficiently evaluate design alternatives, automate parameter studies, and identify optimal solutions with greater confidence. Learn how this integrated approach helps…
The Altair documentation portal located at help.altair.com and https://support.altair.com/csm?id=altair_product_documentation is currently being sunset as part of the transition to Siemens Support Center. After the sunset, Altair product documentation for versions 2026.1 and later will be available exclusively through…
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
The Siemens Community Catalyst program was co-created with our community to acknowledge technology leaders who consistently contribute to the Siemens Community.
This month's community leaders
