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Join us for a community conversation on accelerating power electronics design, where you'll learn how to leverage the fast simulation capabilities of Simcenter PSIM alongside the powerful design exploration and optimization features of Simcenter HEEDS. In this webinar, we’ll show how engineers can move beyond manual…
Join us for a community conversation on Pulse Width Modulation (PWM), a fundamental technique in electric motor control, and explore how different PWM strategies can yield significantly different results. This webinar provides a comparative analysis of various PWM methods and their effects on motor efficiency, torque…
Join us for a community conversation to discover the Advanced Iterative Solver(AIS) in Simcenter Feko and its application to electrically large and computationally demanding electromagnetic models. The session will provide a general overview of how iterative solution methods can help improve efficiency of large scale…
Join us for a community conversation on how High-Performance Computing (HPC) and Simcenter PSIM work together to meet the increasing demands of modern power electronics simulation. During this one-hour technical session, you'll discover how leveraging HPC can speed up simulations, improve scalability, and empower engineers…
Join us for a Community Conversation where we'll discuss practical approaches to analyzing complex electromagnetic models using hybrid solver techniques. This session will provide a general overview of how different computational methods can be combined within a single simulation to address models containing varied…
I receive this message when trying to open the marketplace in order to obtain the Altair student edition license key. I've tried a lot today where it just wouldn't load and now the website is blocking me. I do not have any email address to ask for help. Can somebody help me please? At the bottom of the page are these…
Hi, how to renew license of my student edition AI Studio 2026.0.1? I follow the FAQ link to https://altairone.com/Marketplace and the link returns error code 522. Please help, I'm in the final stage of my projects and due soon. Link to FAQ:…
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
My Altair Inspire Student Edition license has expired. I am still a student, but Altair One/Marketplace is currently not working for me, so I cannot access the Student Edition License card or renew the license. Could you please verify/re-enable my account so I can generate a new Student Edition license key?
Hello Altair Team, I am currently using a PSIM Student license. Unfortunately, I forgot to deactivate the license on my previous computer, which I no longer have access to. As a result, I am unable to activate PSIM on my new machine. Could you please help me release or reset my license so I can continue my studies? My…
Hello, I am unable to access the Altair Marketplace because the page consistently shows an Error 522. I have already tried using a VPN, different browsers/applications, and multiple devices, but the same error occurs every time. Could you please check if there is an issue with the Altair Marketplace server or my account…
Hello, I am a teaching assistant for a university course that relies on PSIM for simulation-based classes. We are currently experiencing the same PSIM Student Edition licensing issue on multiple student PCs. This is now disrupting laboratory sessions and preventing students from completing assignments. Problem License…
I'm using Simlab to model a vacuum machine, and in coupling with EDEM the particles should be moved upwards once it touches certain part of tube. How do i define the face to give particle velocity in Simlab 2025 Optistruct solver? Thanks Qin
Dear Altair Support Team, I am unable to access the Altair Marketplace. Whenever I try to open the Marketplace, I receive the following error: Error 522 – Connection Timed Out Host Error My Student Edition account has already been verified, and I need to access the Marketplace to obtain my license and download PSIM. Could…
Hi all, The EDEM 2026.1 Windows installer (AltairEDEM2026.1_win64.exe) extracts to 100% ("InstallAnywhere is preparing to install...") and then closes without the setup wizard appearing. It fails the same way in GUI mode, console mode (-i console), and Windows 8/7 compatibility mode, run as administrator. Running it with…
I am using Altair Inspire 2025.1 to simulate airflow generated by an axial fan operating in quiescent air. The fan geometry consists of helical (screw-type) blades designed to generate axial flow, and the fan is modeled using Rotating Components. The surrounding fluid domain is sufficiently large, and only a very small…
Hello community, i just downloaded and installed Simlab 2026.1. Unfortunately I cannot follow the example Electromagnetic Modeling and Analysis of an Induction Heating Device as there is no option for extruding the coil or using another infinitebox than disc. Is 3D modelling for electromagnetics disabled in Simlab?
Hi, i recently switched from a windows to a RedHat Linux on the same machine and installed HWdesktop as well as the requiered solvers for my university course. I wanted to re get my licence off the website since i dont have access to windows anymore and therefore dont have the licence. I have been unable to use the…
Hello Support Team, I would like to request deletion of my Altair One account. I created the account during registration for an EduSkills/RapidMiner program, but I selected the incorrect registration category and would like to recreate the account correctly. My display name: SaranP2 My registered email:…
Is there a way to represent missing values in a .hwascii file that contains multiple scalar results? I tried leaving blank fields for elements that do not have a value for a specific result. However, it seems that HyperView does not interpret empty fields correctly. Instead, it shifts to the next available value in the…
The Altair documentation portal located at help.altair.com and https://support.altair.com/csm?id=altair_product_documentation is currently being sunset as part of the transition to Siemens Support Center. After the sunset, Altair product documentation for versions 2026.1 and later will be available exclusively through…
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
The Siemens Community Catalyst program was co-created with our community to acknowledge technology leaders who consistently contribute to the Siemens Community.
It's time for our March roundup! We've been busy behind the scenes and we're thrilled to share some significant updates. Get ready! 📣 Major Updates Altair's Support infrastructure migrated to the Siemens Support Center: As of Monday, March 9th, the Altair Support Portal has been shut down and your cases have been migrated…
Our next community conversation session is coming up on Sept 24, 2026. This session will demonstrate how Simcenter Feko and Simcenter PSIM work together to estimate emissions from a three-phase cable and assess their impact on nearby antennas. You'll learn about the workflow used to connect power electronics and…
This month's community leaders