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Join us for a community conversation on how High-Performance Computing (HPC) and Simcenter PSIM work together to meet the increasing demands of modern power electronics simulation. During this one-hour technical session, you'll discover how leveraging HPC can speed up simulations, improve scalability, and empower engineers…
Join us for a community conversation on accelerating your motor simulation workflow with Simcenter Simlab. In this beginner-friendly session, we'll introduce the platform's automated model-building capabilities and show how easy it is to set up your first electric motor analysis. You'll see the basic steps of geometry…
Join us for a Community Conversation where we'll discuss practical approaches to analyzing complex electromagnetic models using hybrid solver techniques. This session will provide a general overview of how different computational methods can be combined within a single simulation to address models containing varied…
Hello, I recently changed my PC and tried to activate my PSIM 2026.1 Student License on my new PC. Before switching to my new PC, I deleted the license file from my previous PC, but I did not officially deactivate the license. When I tried to activate the license on my new PC, I received the following error: "Error…
Hello, I recently changed my PC and am trying to activate the PSIM 2026.1 Student License on my new machine. However, I keep getting the following error: "Error activating license: This license was already activated using different HostIDs." Could you please reset or deactivate my previous HostID registration so I can…
Hello Support Team, I would like to request deletion of my Altair One account. I created the account during registration for an EduSkills/RapidMiner program, but the license was not added to my account, so I need to delete it and then creating a new one with the same email. My display name: LucasVM My registered email:…
Dear Altair academic support team, I am writing to request assistance with generating my student license for Altair software. When attempting to complete my licence request, the process fails and displays the following error message: ¨Issue transmitting order to AltairSales¨ Could you please assist manually verifying my…
Hello, I am trying to get the Altair Student Edition License, but I am encountering an error on the licensing page. Instead of the activation key or a pending verification status, the license box displays the following message: "Issue transmitting order to AltairSales." I am using my valid university email account. Could…
Dear community, I recently run a winprop simulation with SRT on a vecttorized terrain landascape, and the same one with UTD in Feko (wallman produced the corresponding nasran mesh). I am a bit puzzled when I see that winprop can locate very few reflections at the surface polygons of my topography whereas feko can properly…
Dear Altair Community & Support Team, I am writing to request assistance with renewing my Altair Student Edition license. I am a first-year PhD student at the Laboratory for Electrical Machines, Faculty of Electrical Engineering, University of Ljubljana. I would like to request a 4-year license extension for my doctoral…
集中質量が点で表示されるのですが、見えにくいので大き目の球体で表示する方法を知りたいです。
Dear Altair Support Team, I am writing to request assistance with re-issuing my PSIM Student Edition License. Due to the recent Altair One server outage, my license validation failed and I am currently unable to activate or launch PSIM for my academic coursework and simulations. Could you please reset my license status or…
Issue transmitting order to AltairSales.
When I open the Student Edition License page and go to the Licensing tab, the license box shows "Issue transmitting order to AltairSales" and no activation key is generated. - Account email: znzl15931@pukyong.ac.kr - Already tried: re-login, cleared cache, different browser - Screenshot attached How can I get the…
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
Our next community conversation is coming up on Oct 8, 2026. In this webinar, we’ll show how engineers can move beyond manual trial-and-error methods to efficiently evaluate design alternatives, automate parameter studies, and identify optimal solutions with greater confidence. Learn how this integrated approach helps…
The Altair documentation portal located at help.altair.com and https://support.altair.com/csm?id=altair_product_documentation is currently being sunset as part of the transition to Siemens Support Center. After the sunset, Altair product documentation for versions 2026.1 and later will be available exclusively through…
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
The Siemens Community Catalyst program was co-created with our community to acknowledge technology leaders who consistently contribute to the Siemens Community.
This month's community leaders