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Join us for a community conversation on how High-Performance Computing (HPC) and Simcenter PSIM work together to meet the increasing demands of modern power electronics simulation. During this one-hour technical session, you'll discover how leveraging HPC can speed up simulations, improve scalability, and empower engineers…
Join us for a community conversation on accelerating your motor simulation workflow with Simcenter Simlab. In this beginner-friendly session, we'll introduce the platform's automated model-building capabilities and show how easy it is to set up your first electric motor analysis. You'll see the basic steps of geometry…
Join us for a Community Conversation where we'll discuss practical approaches to analyzing complex electromagnetic models using hybrid solver techniques. This session will provide a general overview of how different computational methods can be combined within a single simulation to address models containing varied…
Hello everyone, Is it possible in EDEM to automatically remove a particle from the simulation immediately after it impacts a specified surface, similar to an “escape” boundary condition for discrete-phase particles in Fluent? I would like the particle to collide with the surface and then disappear, without rebounding or…
Hello Altair Support Team, I would like to request the permanent deletion of my academic Altair One account.I need this account deleted because my team leader is trying to add me to our official team/managed workspace. However, they are unable to add me because I have already created this independent account with my email…
Hello all, I would like to check the correct realization of my tie contacts in my Hypermesh/OptiStruct-EIGRL-calculation after the solution has completed. In MSC Nastran, there is a switch called "NLOPRM MPCPCH=BEGN" allowing to check the MPC'S of the contact in the postprocessing. How can sth. like this be done in…
I was recently using PSIM on another PC, but I upgraded some hardware components and can't deactivate the license from the old machine. How should I proceed to activate the license on my new PC?
Hi, I am having issues with signing in to my Altair AI Studio account. It says account is blocked, meanwhile, I can sign in to my online account. The main issue is with the error message "turbo prep is not available in the free version…" however, I have already obtained a student license which I used to activate the…
Description: Hi, I am a student with this email as my student email. When signing up, the system recognized my scool automatically and authorized the sign-up. I have looked everywhere, but in the Marketplace, there is no student section or option to obtain my license. Please Help Product/Topic Name : Student license,…
Dear Altair Support Team, I am writing to request assistance with re-issuing my PSIM Student Edition License. Due to the recent Altair One server outage, my license validation failed and I am currently unable to activate or launch PSIM for my academic coursework and simulations. Could you please reset my license status or…
Hello, I recently formatted my PC. As a result of the formatting process, PSIM was completely uninstalled and its files were deleted. After completing the Windows reinstallation, I went to reinstall and reactivate PSIM. It was only at this moment that I realized I had forgotten to officially deactivate the license through…
Dear Altair Academic Support Team, My name is Dohyun Gong, and I am an undergraduate student currently enrolled in the Department of Mechanical Engineering at Sejong University, South Korea (Student ID: 24013932). My Altair One account is registered under my university email address, ddoddo2002@sju.ac.kr. I would like to…
Dear community, I recently run a winprop simulation with SRT on a vecttorized terrain landascape, and the same one with UTD in Feko (wallman produced the corresponding nasran mesh). I am a bit puzzled when I see that winprop can locate very few reflections at the surface polygons of my topography whereas feko can properly…
Subject: Simcenter Feko 2026.1 Student Edition — FEKOGUI Error 9 and Missing EDU Installer Hello Altair Support Team, I am a student using the free Altair Student Edition license. I downloaded and installed Simcenter Feko 2026.1 using hwFeko2026.1_win64.exe. However, CADFEKO fails to launch with the following license…
Hello Altair Support Team, I am trying to obtain an Altair Student Edition License, but I keep encountering the following error: "Issue transmitting order to AltairSales" When I click the "Get License" button, the page displays "Fetching Trial Code..." for a moment, but then the error appears and I cannot obtain my license…
Hello, I registered my Altair One account with my university email (Gyeongsang National University). When I click "Get License" on the Student Edition License card, it shows "Issue transmitting order to AltairSales." and no license activation key appears. I have already tried logging out and back in, but the same message…
I tried generating my student edition license key but the page is showing some kind error or issue while generating it, how can i download the student edition please help me with this as i have to do projects and deadlines are close. I am attaching the screenshot of the error below for your reference.
Bonjour je suis technicien informatique et j'ai echangé le PC d'une utilisatrice de l'université de strasbourg . -j'ai installé la dernière version de SLC et Workbench (altairslc+analyticsworkbench-2027.0-5.27.1.0.1230-ga-release-windows-x86_64) -j'ai lancé SLC , copié/ collé la ligne de commande qui permet de se connecter…
Hello, I am trying to get the Altair Student Edition License, but I am encountering an error on the licensing page. Instead of the activation key or a pending verification status, the license box displays the following message: "Issue transmitting order to AltairSales." I am using my valid university email account. Could…
Hello, I'm trying to download and activate the Altair Student Edition, but I can't get a license activation key. On Altair Marketplace > Student Edition License > Licensing tab, the button to generate the activation key does not appear. Instead, the license box shows the message: "Issue transmitting order to AltairSales."…
Hello Support Team, I am trying to generate a Student Edition License key on the Altair One Marketplace, but I encountered the following error: "Issue transmitting order to AltairSales." I need to access the license to install and run Altair Inspire Cast for my university coursework. Could you please help resolve this…
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
Our next community conversation is coming up on Oct 8, 2026. In this webinar, we’ll show how engineers can move beyond manual trial-and-error methods to efficiently evaluate design alternatives, automate parameter studies, and identify optimal solutions with greater confidence. Learn how this integrated approach helps…
The Altair documentation portal located at help.altair.com and https://support.altair.com/csm?id=altair_product_documentation is currently being sunset as part of the transition to Siemens Support Center. After the sunset, Altair product documentation for versions 2026.1 and later will be available exclusively through…
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
The Siemens Community Catalyst program was co-created with our community to acknowledge technology leaders who consistently contribute to the Siemens Community.
This month's community leaders
