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Join us for a community conversation on how High-Performance Computing (HPC) and Simcenter PSIM work together to meet the increasing demands of modern power electronics simulation. During this one-hour technical session, you'll discover how leveraging HPC can speed up simulations, improve scalability, and empower engineers…
Join us for a community conversation on accelerating your motor simulation workflow with Simcenter Simlab. In this beginner-friendly session, we'll introduce the platform's automated model-building capabilities and show how easy it is to set up your first electric motor analysis. You'll see the basic steps of geometry…
Join us for a Community Conversation where we'll discuss practical approaches to analyzing complex electromagnetic models using hybrid solver techniques. This session will provide a general overview of how different computational methods can be combined within a single simulation to address models containing varied…
Join us for a community conversation to explore how different modeling approaches in Simcenter PSIM can help engineers simulate power electronics systems while balancing accuracy, simulation speed, and design insight. What you'll learn: Power transistor modeling : Thermal and high fidelity models Protection component…
Hello Altair Support Team, I recently changed my computer and would like to activate my existing student license on my new laptop. The license is still associated with my previous computer and I dont have acces to it. Could you please deactivate or reset the previous license activation associated with my Altair One account…
Hi, I have an Altair Student Edition license (PSIM 26.0, valid until 2027-04-06). The license was activated on my laptop. I deactivated it on the laptop (Tools > Deactivate License) and tried to activate it on my desktop with the same key, but I got “Error activating license: Invalid activation key specified.” The license…
I cannot access the Thea Render website and am unable to complete my purchase. My license expires today, so I would really appreciate any urgent assistance or guidance on how to proceed.
Dear Altair Technical Support Team, We are currently performing a one-way CFD–DEM simulation using a steady-state flow field exported from FLOEFD and imported into EDEM. The Schiller and Naumann Drag and Magnus Lift models are used to calculate the fluid forces acting on the particles. The actual particle diameter in our…
Hello Support Team, I am trying to generate a Student Edition License key on the Altair One Marketplace, but I encountered the following error: "Issue transmitting order to AltairSales." I need to access the license to install and run Altair Inspire for my coursework. Country: Indonesia Could you please help resolve this…
Good Morning, I have followed the instructions for Step 2, with the "Marketplace" tab, to obtain a Student Education License so I may continue with my Term Project. I have not received an email notification, nor a License verification update to continue my training. Request your assistance and support. Sincerely, Edy…
Hello Altair Support Team, I am trying to request my Altair Student License, but I keep encountering an error during the process. The platform shows the following message: "Licencia de edición para estudiantes - Emitir orden de transmisión a AltairSales."I have attached a screenshot of the error message to this post. Could…
Hello, I activated my Altair Student Edition license on another computer I no longer have a access to. I would like to transfer my PSIM student Edition license to my current computer. How can I do this? Thank you
Hello Altair Support Team, I am an Electrical Engineering student at Universidad del Bío-Bío in Chile. I previously activated my Altair Student Edition license to use PSIM on my HP Pavilion laptop. Unfortunately, my laptop suffered a hardware failure and no longer works. I am currently using another laptop (ASUS), but when…
Hello! I've recently logged in to Flux and i couldn't register to my license. My account is through an academic email, but i'm registered as a company member because of my time at a Formula Student team. I'm not involved with the team anymore, so i've figured that the reason that my licence is not updated, is because i'm…
I'm trying to get the Student Edition License, but I keep getting the error, "Issue transmitting order to AltairSales." My account says its verified student account. How do I get access to the student License
I have installed the HyperWorks on my laptop, and the student license has been successfully activated. However, when I try to launch HyperMesh, a license popup window appears and the software does not open properly. I have already completed the installation process and activated the license, but the issue persists. The…
Hello. I am trying to access my student edition license for Altair RapidMiner Studio, but I keep getting the "issue transmitting order to AltairSales" error. Could I get some help? This tool will be vital for an article I plan on publishing.
Hi, I deactivated my Altair Student Edition license (PSIM 26.0) on my laptop and tried to activate it on my desktop with the same key, but I get “Error activating license: Invalid activation key specified.” The license store folder on the desktop is empty. Could you please reset my activation so I can use it on the new PC?
Dear team i am trying to complete the simulation but the results are not completeing i have changes the mesh and use the thickness in inspire casting i need support
Dear team i am trying to so a inspire casting the simulation is taking more than 1 day i have taken 2 mm and tryed large mm size but still the simulation results are not completeing, can you please help me for support for my iniversity project, i need some result to add in report.
Hello, I am trying to generate a Student Edition License key on Altair One Marketplace, but I am receiving the following error message under the Licensing section: "Issue transmitting order to AltairSales." I am logged in with my official university email address. Could you please help me resolve this issue or re-trigger…
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
Our next community conversation is coming up on Oct 8, 2026. In this webinar, we’ll show how engineers can move beyond manual trial-and-error methods to efficiently evaluate design alternatives, automate parameter studies, and identify optimal solutions with greater confidence. Learn how this integrated approach helps…
The Altair documentation portal located at help.altair.com and https://support.altair.com/csm?id=altair_product_documentation is currently being sunset as part of the transition to Siemens Support Center. After the sunset, Altair product documentation for versions 2026.1 and later will be available exclusively through…
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
The Siemens Community Catalyst program was co-created with our community to acknowledge technology leaders who consistently contribute to the Siemens Community.
This month's community leaders
