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Join us for a community conversation on how High-Performance Computing (HPC) and Simcenter PSIM work together to meet the increasing demands of modern power electronics simulation. During this one-hour technical session, you'll discover how leveraging HPC can speed up simulations, improve scalability, and empower engineers…
Join us for a community conversation on accelerating your motor simulation workflow with Simcenter Simlab. In this beginner-friendly session, we'll introduce the platform's automated model-building capabilities and show how easy it is to set up your first electric motor analysis. You'll see the basic steps of geometry…
Join us for a Community Conversation where we'll discuss practical approaches to analyzing complex electromagnetic models using hybrid solver techniques. This session will provide a general overview of how different computational methods can be combined within a single simulation to address models containing varied…
Hello Altair Support Team, I am trying to obtain a student license through the Altair Community portal. However, whenever I click the button to issue the license, I keep receiving the following error message: "Issue transmitting order to AltairSales" I have tried multiple times, but the same error continues to occur,…
Hi, I’m a student using Altair AI Studio 2026.1.1 on a Mac. My Student Edition licence (valid 2026-07-28 to 2027-07-28) was activated on my old laptop. I’ve now moved to a new laptop, and activating the key in the Altair License Utility gives the error “This license was already activated using different HostIDs.” Could you…
Mistake, please ignore this pos
My laptop was sent back for warranty repair and I can no longer deactive my student edition license. Can you please help me to reset it so I can use software on my new PC? Thanks
Dear Altair Academic Support Team, I am writing to request assistance with my Student Edition License activation key. My application seems to be approved, but I am unable to receive my license key due to a system error on the Licensing page. Below the Student Edition License section, the following error message is…
I am having problem accessing courses for beginners on your website in laptop but can access the same in my phone. How to access courses on laptop as its urgent?
Hello Altair Support Team, I am a student trying to request the Altair Student Edition License. However, every time I try to complete the order, I encounter the following error message: "Issue transmitting order to AltairSales" Since this seems to be a system backend/server error, I would like to request a manual…
I have a managed license, through my university and the Altair License Utility, says I am authorized to use managed licensing. However, when i open up Altair Hypermesh, or Simcenter Inspire it shows the License Setup screen. Even if I enter my username and password it just says invalid license. I tried uninstall and…
"I am getting the error 'Issue transmitting order to AltairSales' when trying to generate my Student License. Could you please help generate the key for my account?"
I'm trying to activate my student licence, but as i go into the marketplace and click on "Get licence" this message appear "Issue transmitting order to AltairSales." and I can't do anything.
Não estou conseguindo gerar o código de estudante.
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
Our next community conversation is coming up on Oct 8, 2026. In this webinar, we’ll show how engineers can move beyond manual trial-and-error methods to efficiently evaluate design alternatives, automate parameter studies, and identify optimal solutions with greater confidence. Learn how this integrated approach helps…
The Altair documentation portal located at help.altair.com and https://support.altair.com/csm?id=altair_product_documentation is currently being sunset as part of the transition to Siemens Support Center. After the sunset, Altair product documentation for versions 2026.1 and later will be available exclusively through…
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
The Siemens Community Catalyst program was co-created with our community to acknowledge technology leaders who consistently contribute to the Siemens Community.
This month's community leaders
