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Join us for a community conversation on how High-Performance Computing (HPC) and Simcenter PSIM work together to meet the increasing demands of modern power electronics simulation. During this one-hour technical session, you'll discover how leveraging HPC can speed up simulations, improve scalability, and empower engineers…
Join us for a community conversation on accelerating your motor simulation workflow with Simcenter Simlab. In this beginner-friendly session, we'll introduce the platform's automated model-building capabilities and show how easy it is to set up your first electric motor analysis. You'll see the basic steps of geometry…
Join us for a Community Conversation where we'll discuss practical approaches to analyzing complex electromagnetic models using hybrid solver techniques. This session will provide a general overview of how different computational methods can be combined within a single simulation to address models containing varied…
集中質量が点で表示されるのですが、見えにくいので大き目の球体で表示する方法を知りたいです。
Dear Altair Support Team, I am writing to request assistance with re-issuing my PSIM Student Edition License. Due to the recent Altair One server outage, my license validation failed and I am currently unable to activate or launch PSIM for my academic coursework and simulations. Could you please reset my license status or…
Issue transmitting order to AltairSales.
Dear Altair Academic Support Team, My name is Dohyun Gong, and I am an undergraduate student currently enrolled in the Department of Mechanical Engineering at Sejong University, South Korea (Student ID: 24013932). My Altair One account is registered under my university email address, ddoddo2002@sju.ac.kr. I would like to…
When I open the Student Edition License page and go to the Licensing tab, the license box shows "Issue transmitting order to AltairSales" and no activation key is generated. - Account email: znzl15931@pukyong.ac.kr - Already tried: re-login, cleared cache, different browser - Screenshot attached How can I get the…
Dear Altair Academic Support Team, I am writing to request assistance with my Student Edition License activation key. My application seems to be approved, but I am unable to receive my license key due to a system error on the Licensing page. Below the Student Edition License section, the following error message is…
Hi everyone, I recently signed up for an Altair One account and successfully verified my university email address. However, whenever I click "Get License" for the Student Edition License in Altair Marketplace, I receive the following error: "Issue transmitting order to AltairSales." I also checked Altair One → License…
Dear support team, I am getting the error 'Issue transmitting order to AltairSales' when trying to generate my Student License in the Marketplace. Could you please look into my account and activate the key manually? Thanks!
"Student Edition LicenseIssue transmitting order to AltairSales." I keep getting this error when I try to redeem the activation code; are there any solutions?
Hello everyone, I am trying to obtain the Altair Student Edition License through the Altair One Marketplace. However, whenever I click "Get License", I receive the following error: "Issue transmitting order to AltairSales" I have tried accessing the Marketplace multiple times, but the issue persists. I would like to know:…
Good Morning, I have followed the instructions for Step 2, with the "Marketplace" tab, to obtain a Student Education License so I may continue with my Term Project. I have not received an email notification, nor a License verification update to continue my training. Request your assistance and support. Sincerely, Edy…
I would like to delete my whole account and Student license.
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
Our next community conversation is coming up on Oct 8, 2026. In this webinar, we’ll show how engineers can move beyond manual trial-and-error methods to efficiently evaluate design alternatives, automate parameter studies, and identify optimal solutions with greater confidence. Learn how this integrated approach helps…
The Altair documentation portal located at help.altair.com and https://support.altair.com/csm?id=altair_product_documentation is currently being sunset as part of the transition to Siemens Support Center. After the sunset, Altair product documentation for versions 2026.1 and later will be available exclusively through…
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
The Siemens Community Catalyst program was co-created with our community to acknowledge technology leaders who consistently contribute to the Siemens Community.
This month's community leaders
