Altair RISE

A program to recognize and reward our most engaged community members

Nominate Yourself Now!

Missing altair_lic.dat

I installed the student version of Hypermesh 2025 and i put the license activation code on altair license utility normally. No issues at this point I guess. Then in the Hypermesh interface—>file—>licensing—>license setup, i dont have the file altair_lic.dat inside the security folder to add as license file. Somehow it says it is activated local file but there is no file altair_lic.dat associated with it. I can't neither activate my license with my altair one login and password. So for this reason I am having license errors that I identified in the crash files where it says "WD_ERROR: Altair License Manager: License error"

So where can I get the altair_lic.dat file?

Thank you in advance!

Find more posts tagged with

HyperMesh

Licensing and Altair Units

Student Edition License

Troubleshooting

Errors

Accepted answers

All comments

Rahul_P1

HI, You do not need a altair_lic.dat file when using the student edition license key,

You should be able to work with the software after following these steps exactly, also see if you are unable to use any product …

https://community.altair.com/discussion/34207/instructions-to-access-the-free-altair-student-edition-now-in-altair-one

You can put the location of the license file in your license store, in the license file field as shown in your image, although it is a .lic if you are still having issues, it is the path that you see in the activation tab of the almutil …

Further, if that doesn't help, You may also need to set an environment variable with name ALM_HHWU and value F to ensure you are using only the student license on your machine.

lcpa

@Rahul_P1 Thank you for you attention. But I still have the following questions:

Why am I getting "WD_ERROR: Altair License Manager: License Error" frequently? The software is always crashing and closing alone giving me this message in crash files. How to solve?
Is it normal having the message "ALTAIR_LICENSE_FILE" is not set in the licensing window (as it shown the 2nd picture of my post above?)

Rahul_P1

Can you confirm you did these two steps - You can put the location of the license file in your license store, in the license file field as shown in your image, although it is a .lic if you are still having issues, it is the path that you see in the activation tab of the almutil …

Further, if that doesn't help, You may also need to set an environment variable with name ALM_HHWU and value F to ensure you are using only the student license on your machine.

lcpa

Thanks @Rahul_P1 . I cant understand why my license is not working anymore when i open it by my remote access. I have it installed in a workstation and I access it by my laptop, since my laptop doesnt have enought performance.

Rahul_P1

The Student edition is not supported to be run on remote desktop.