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Altair Documentation Portal Sunset
The Altair documentation portal located at help.altair.com and https://support.altair.com/csm?id=altair_product_documentation is currently being sunset as part of the transition to Siemens Support Center. After the sunset, Altair product documentation for versions 2026.1 and later will be available exclusively through…
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Important update to All Siemens (previously Altair) Academic Customers and Users.
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
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Altair Support is Moving to Siemens Support Center!
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
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Licença Psim
Teno uma licença para uso psim acafemico, porem formatei o notbook e trquei o Windows 11 p1lo 10. Como fazer ara voltar a usar o psim com o no processador?
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Liberação licena psim
Como recuperar a licena para uso do psim, uma vez que formatei o notbook e troquei o windows 11 para o 10 ?
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How do I change the Account Owner to another user?
I am currently listed as the Account Owner for our Altair account, and I need to transfer ownership to another user. I would like to: Remove myself as the current Account Owner. Assign another existing user as the new Account Owner. Remove my access after the ownership transfer is complete. Could you please provide the…
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MINDIM calculation in optimization model
Hello, I am conducting an optimization run with Optistruct. The MINDIM size parameter of DTPL is calculated, according to the Guide, from the average mesh size and must not be less than 2-3 times the average mesh size. Regarding this, the average mesh size is calculated from all model or just from the components included…
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RapidMiner SLC for Mac Arm Architecture?
Does anybody know if there will be a release planned for RapidMiner SLC to be compatible with the Mac Arm Architecture?
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Rollover Simulation, Radioss
Hello, I want to do rollover simulation for my bus structure, where can I learn for rollover set up step by step. I am using hypermesh, Radioss 2026. Thank You.
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Student License Issue
Hello, I downloaded the HyperMesh routine via linux and succesfully generated a student license but know everytime I open the software via bash, it appears a license window with an error in the logfile "Feature not found", Error Code 9/10, for GlobalZoneEU e HyprworksEDU" Can you help me? I don't know how to fix it
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Altair EDEM
I have the student license for Altair EDEM and want to change to faculty license of Altair EDEM. What is the procedure?
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Register Now: Multiphysics Investigation of Air-Gap Reduction in High-Speed PMSMs (Sept 17)
Join us for a community conversation on the impact of rotor deformation on the performance of high-speed permanent magnet synchronous motors (PMSMs). As these machines operate at increasingly higher speeds, centrifugal loading can deform the rotor and reduce the machine air gap. This session presents a simulation-driven,…
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S-frame unable to activate
S-frame unable to activate
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PSIM Student Edition License Not Recognized on Multiple PCsNew Page Disabled/License Connection Lost
Hello, I am a teaching assistant for a university course that relies on PSIM for simulation-based classes. We are currently experiencing the same PSIM Student Edition licensing issue on multiple student PCs. This is now disrupting laboratory sessions and preventing students from completing assignments. Problem License…
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How to fix intersections ?
Dear Community, I'm working on modelling an airplane mockup for an upcoming Siemens GVT masterclass. I'm quite novel with the ALTAIR solution and following the guide/documentation, I get some intersections while doing the penetration test. The autofix doesn't seem to be working. Is there any way to solve the issue instead…
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learning path
I am using HyperMesh version 2026.1, and I sometimes struggle to follow the instructions in the demos. For example, "00-Demo-1-Solution-Guide-GSHM-v2025.1" refers to the Analyze > Structural > Loads > Forces tool on the ribbon. I cannot find this command, even though all the ribbons are enabled. Is there a document that…
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Request to reset student license activation key-activation left=0
Hello Altair Support Team, I am using an Altair Student Edition license, but my portal displays "Activation Left: 0" after I attempted to reactivate/reinstall the software on my machine (DESKTOP-88FRPN6). Since my previous installation is inaccessible, I am unable to deactivate it manually. Could an administrator please…
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Siemens EDEM
How can I change from student license of Siemens EDEM to faculty license of Siemens EDEM. I have the student license for Altair EDEM but it can not run my thesis simulation.
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Altair EDEM software
How can I subscribe for the faculty license of Siemens EDEM. I already have the student license but it can serve my needs.
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Altair Student Bundle License Missing Software
Hi I have been trying to use EDEM with a student edition license. The license activates properly, but only includes HyperViewTrans, HyperWorksEDU, and romAI. When I try to load EDEM it gives the error message: ERROR : License Error : Altair License Manager: License error Feature(s): GlobalZoneAM, HyperWorks, HWEDEMGUI…
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FEKO 2026.1.2 Student Edition download fails SHA-256 and CRC verification
I downloaded Feko 2026.1.2 Windows x86_64 directly from Altair One Marketplace. The downloaded ZIP fails the SHA-256 check and 7-Zip reports a CRC failure. Official SHA-256: 1135fe3e33617f4436e016b0a922590d97e9b556823f9c2289208cd01d5623f7 Downloaded file SHA-256:…
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PSIM 학생용 라이선스 이전 활성화 해제 요청
안녕하세요. PSIM 2026.1 학생용 라이선스를 사용하고 있습니다. 기존 PC에 접근할 수 없어 그 PC에서 라이선스를 비활성화할 수 없습니다. 현재 PC에서 공식 Altair License Utility로 활성화하면 다음 오류가 발생합니다. This license was already activated using different HostIDs. 학생용 라이선스는 2027년 6월 3일까지 유효합니다. 현재 PC에서 같은 키로 활성화할 수 있도록 기존 PC의 활성화 해제를 부탁드립니다. 감사합니다.
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PSIM 학생용 라이선스 이전 활성화 해제 요청
안녕하세요. PSIM 2026.1 학생용 라이선스를 사용하고 있습니다. 기존 PC에 접근할 수 없어 그 PC에서 라이선스를 비활성화할 수 없습니다. 현재 PC에서 공식 Altair License Utility로 활성화하면 다음 오류가 발생합니다. This license was already activated using different HostIDs. 학생용 라이선스는 2027년 6월 3일까지 유효합니다. 현재 PC에서 같은 키로 활성화할 수 있도록 기존 PC의 활성화 해제를 부탁드립니다. 감사합니다.
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PSIM Student Edition License Issue – Request for License Reset/Reissue
Hello Altair Support, I am still experiencing a license issue with PSIM Student Edition. In the Altair License Utility, when I select “User” as the License Store under the Activation tab, I receive the following error: “Error: Unable to access license store” I have already tried the troubleshooting methods suggested in the…
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Issues installing Altair‑PSIM faculty licenses on new computers
We previously had Altair‑PSIM faculty licenses at our university, but we are now unable to install or activate them on new computers. The system does not recognize the license, and the installation cannot be completed. Could you advise on how to resolve this or clarify whether the activation process for academic licenses…