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Community May 2026 Roundup 📣
🌟 Altair Community Update: Events, Highlights & What’s New Hello Altair Community! Welcome to this month’s community roundup—your go-to source for the latest discussions, expert insights, and standout solutions. Whether you're here to troubleshoot a challenge, discover new techniques, or stay up to date on trending topics,…
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Community March 2026 Roundup 📣
It's time for our March roundup! We've been busy behind the scenes and we're thrilled to share some significant updates. Get ready! 📣 Major Updates Altair's Support infrastructure migrated to the Siemens Support Center: As of Monday, March 9th, the Altair Support Portal has been shut down and your cases have been migrated…
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Altair Support is Moving to Siemens Support Center!
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
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Altair Community Rewards and Recognization
The Altair Community is a space where beginners, experienced users, industry experts, students, faculty and our product specialists come together to share insights, collaborate, and find ways to take full advantage of our products. Engagement is at the heart of the Community and with the launch of our new and improved…
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Account locked - not receiving verification email (PSIM Student Edition)
Hello, My Altair One student account is locked due to too many failed password reset attempts. I am not receiving the verification/reset email on my university address (@alunos.utfpr.edu.br), so I cannot unlock the account by myself. Could someone from Altair support please manually unlock my account or update the email…
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SimLab silently crashes on startup
Hello, I have installed SimLab on a remote Windows machine. The issues is that when I start the program it silently crashes. I tried the same steps on my personal windows machine and it worked. Any ideas why this might happen? When I go into windows Event Viewer I get this error Faulting application name: hwx.exe, version:…
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SimLab silently crashes on startup
Hello, I have installed SimLab on a remote Windows machine. The issues is that when I start the program it silently crashes. I tried the same steps on my personal windows machine and it worked. Any ideas why this might happen? When I go into windows Event Viewer I get this error Faulting application name: hwx.exe, version:…
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4-Terminal MOSFET Model in PSIM
I would like to ask whether PSIM provides a 4-terminal MOSFET model with separate Gate, Drain, Source, and Body (Bulk) terminals. I have checked several MOSFET models available in PSIM, including the built-in MOSFET models, and they all appear to have only three terminals, with the body terminal internally connected to the…
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How to retrieve a multi-material mesh with OSSmooth
Description: Hello, I am running multi-material topology optimization in OptiStruct and I want to retrieve the results into HyperMesh to run validation analysis. Is there a way with the OSSmooth tool to get a unified result but with mesh distinction (not different size but different component assigned or property) for each…
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Is there a way to couple all material properties to density in multi-material topology optimization?
Description: Hello, I am a student doing a master's thesis on multi-material and multi-objective topology optimization. I have successfully done both separately using Altair Hypermesh and OptiStruct, but now I was trying to achieve multi-material multi-objective topology optimization. I am trying a thermo-mechanical…
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How to Fix this?
My groupmate attempted to click 'Update' in the solver settings, but we received the attached error message. Any ideas on what is causing this?
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Request to reset HostID for PSIM Student Edition (PC breakdown)
Dear Altair Support Team, I am writing to request a HostID reset for my PSIM Student Edition license. I recently had to install on other computer since the last had breakdown, which caused my system's HostID to change. When I try to activate PSIM again using my student license, I receive the following error:"Error…
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Altair slc running ubuntu linux from windows using ms wsl
Altair SLC running Ubuntu Linux from Windows using MS WSL WSL is not just useful but highly valuable for serious Linux and Python development on Windows 11. It effectively solves the "Linux-first" problem that has historically plagued Windows-based developers and data scientists. Much better that dual boot. Especially…
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Can't activate student edition
Having this issue while activating the licensing
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TCL for HyperView customization for visualization for 1D elements Rods/BEAMS
I am unable to find HWC/TCL commands to set the visualization options. if there is a method to set these settings with a script, that would help me automate my workflow. Regards, Abin Alex
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Unable to add existing user to company environment
Hello, I signed up for Altair AI Studio using my company email address. Later, our IT administrator created/configured a separate company environment/workspace. Currently, it appears that my account exists in a different environment than the one managed by our IT team. Because of this, the administrator is unable to add my…
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Claude AI with FEKO
I have a model for a large platform such as Gulfstream aircraft. I have an antenna on the fuselage. I want Claude to keep moving antenna along fuselage. The problem is the antenna coordinates is not in any files that are easily readable text and same for aircraft geometry. Is there any way around it, is there MCP server i…
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HyperMesh 2025.1 license
Dear Sir or Madam, My name is Raymond, and I am a student at the Rheinische Hochschule Köln. A few months ago, I created an account with you to enable me to use software such as HyperMesh 2025.1. However, after installing HyperMesh 2025.1 on my laptop, I do not have full access to the program. I am therefore contacting you…
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No bodies present in solution" after importing STEP geometry
Hello everyone, I am new to Altair SimLab 2026 Student Edition and currently trying to perform a CFD simulation using AcuSolve. I imported a STEP model of a microfluidic chip with an internal serpentine channel and successfully created a CFD mesh. However, when setting up the CFD analysis, I encounter the following issues:…
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the H3D file only contains the files of the flexible body shafts and does not include other componen
Hello, in the result file loaded from MotionSolve in HyperView, there are three broken shafts inside the excavator bucket. We will convert these broken shafts into flexible bodies and replace the rigid shafts in the entire model file with Flexbody H3D. In MotionView, all components can be displayed, and in HyperMesh, the…
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Inquiry About Synchronizing Particle and Geometry Motion When Using the Fibers Bonding Model
We are considering conducting an analysis in which the motion of particles and geometry are synchronized, similar to the toothbrush simulation shown at the URL below. However, since the Fibers Bonding model relies on Meta-Particles, we are having difficulty establishing a bond or synchronized motion between particles and…
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Is it possible to re-mesh a solid/part without having to reapply loads in HyperMesh?
Description: As the title suggests, is it possible to re-mesh a solid or shell part that has SPCs and RBE2s etc already attached? Alternatively, if this is not possible once the model has loads or constraints applied in this manner, is there an alternative way to approach modelling that is typically used to get around this…
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nCode Designlife Python Scripting ModuleNotFoundError
Hi, I inserted a Python Glyph in nCode DesignLife 2026 (Windows 11). The correct Python version (3.14.0) and NumPy are installed, and the environment variables are set correctly. However, when I run the process or compile a simple dummy script, I get the error shown below. Does anyone have any clue what the problem might…
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How can I make "data mining" work in OnBase Foundation 24 with Monarch 25?
Hello, I was using Monarch 22 and was able to "data mine" within OnBase (right click a report, mine data) opened in Monarch. I upgraded to Monarch 25 due to a SQL vulnerability in 22. I can no longer right click and mine data. Has anyone any experience getting Monarch 25 to work with OnBase? I realize data mine/monarch is…
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Broadphase Frequency
Does EDEM execute the full broadphase every step?