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Account under review (A103)
Hello, I recently created my account using my email provided by the university. But when I tried to obtain the student license an “under review” message pops up. In addition, when I tried to access my profile to edit it I recieved the same message under review and at the end the code A103. I do not know if this is a…
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I cant activate my license on my new computer
I switched computers but didn't deactivate the license on the old PC, and now I no longer have access to it. What should I do?
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License issue for new laptop
I have installed Altair in my laptop. But my laptop is not not working now. I have replaced my laptop. Trying to install Altair. Error says 'License is already activated in different hostID. Possible to deactivate from the initial laptop?
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Problems when applying media in CADFEKO
Hi, After importing a .step file into CADFeko, I am trying to change the material of my geometry. I tried following the online instructions to create a custom metallic medium (in my case, aluminium); however, when I try to apply it to the faces of my object in the face properties panel, my custom media does not appear in…
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License Error: Unable to check out EDEMGUI License, EDEM v2025.1
I am currently using the student edition of EDEM, and it has been working well for the last few months. I was running a simulation and midway through I got the following error, attached below. I was hoping someone can help me out, I have a University project due in less than a month and I need to view my EDEM simulation…
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Error activating license: This license was already activated using different HostIDs
Hi everyone, I am currently having trouble reactivating my Student Edition of Altair Inspire. I recently had to reset my PC. Since then, whenever I try to activate the software, I receive the following error message: "Error activating license: This license was already activated using different HostIDs." I have already…
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Can you help me? I have lost access to altair psim because I put a ssd
I put a ssd in my computer and then I have lost my access to altair psim. I need a new activation student license to able to use Altair PSIM. I have deleted my license that I have ever before because of that
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Student Edition on personal or company computer
Hello, I am planning to use the Altair Student Edition for my thesis. The "More about the Student Edition" section mentions that installation should be on student's personal computer (see the image below). Since I am working while studying, does this mean I am prohibited from installing the Student Edition on my…
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学生版ライセンス無効化について
こんにちは 私は学生版ライセンスを使用しPSIMやhyperstudyを使用していましたが、windowsノートPCのスペックが足らず新しいwindowsデバイスに移行しようと考え、 https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-computer-for-rare-cases のコミュニティの指示に従ってライセンスをdeactivateしようとしたところ "C:\Program…
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PSIM was running fine then this error occurred.
PSIM was running fine when I used it but a few minutes in it gave the following error. I tried uninstalling and then reinstalling the software but I still get the same error. Description: PSIM Error Product/Topic Name : PSIM 2025
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Student license error
I had a one-year license to build cars for a kase(korean fase). However, as my license expired soon, I tried to use a student license. but when I access the marketplace to obtain an Altair student license, the student edition license does not appear. How can I resolve this issue? I also do not see the student edition…
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Error activating license: This license was already activated using different HostIDs.
Hello, I'm using Flux software. And after initializing my pc, there is an error like above. I forgot to deactivate license before reset, so I want to know there is any way to solve this error. I use the exact same pc, ip is also same, so one and only error is reset without deactivating license.
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License activated but not working on product (SimSolid)
Hello, I have sucessfully activated my student license in "almutil_gui.exe", but when I open the product, in this case SimSolid, it is not detecting the activated license. The product is installed in my D: drive, but the license library is per default in my C: drive, could that be an issue? I have restarted my PC but that…
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Urgent: PSIM License Activation Error - HostID Conflict (Deadline: Wednesday)
Hi, I am a student at Ariel University, and I need urgent help with my PSIM Student Edition license. I have an academic project submission deadline this Wednesday (Jan 28th). The Issue:Out of nowhere, the software stopped working and started displaying Error 15 and Error -40. I did not delete or change any license files;…
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How to Obtain a License for Altair Physics AI 2025.1
Dear Altair , I am a graduate student and would like to use Altair Physics AI 2025.1. However, after recently obtaining the student license, I found that when creating a project, a dialog box appears (as shown in the image), and the software cannot be used. I would like to ask how I can obtain a license for Altair…
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Instalation and activation problem
Hi Dear, We are using the S-Frame , V2026 student version in our Structural mechanics class. Some of the students got this error after installation and activation when they want to lunch the software. " Altair s frame for windows run time error 381 invalid property array index" Can you guide us?
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Existing license key not working on new laptop
I have a license key that I used on an old laptop that I no longer have. I tried activating my replacement laptop with the license key and it does not work. Also, I am able to login to the software I am looking to use (S-Frame), but when I try to create a file, there is a "run time error 381" message. I don't know if the…
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License Reset for Student Edition After PC Format
Hello, I recently had to format my computer, and now I am unable to reactivate my PSIM Student Edition license. I am receiving the error: "Error activating license: This license was already activated using different HostIDs." Could you please reset my license activation so I can use it on my computer again? Thank you for…
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I tried to install the software for my class but I am having this issue can anyone here to help me?
Please help me to solve this and guide me to install the software
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License Key
I have a license key but whenever I try to insert it in the "Altair License Utility" it says "License was already activated using different hostID." I look it up and apparently I have to deactivate and reactivate the license key. However, when I do that it says "License not found." I do not know what to do, it wasn't this…
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please enable / attach the AI Studio feature for my account?
Hello, Thank you for the guidance. I followed the instructions and used "Switch to Altair Units License" with Managed Licensing. However, I am getting the following error in AI Studio: "Unable to find the RapidMiner Studio feature on Altair One." It seems that the AI Studio (RapidMiner Studio) feature is not attached to my…
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PSIM 라이센스 센업 안됨
학생용 라이센스이고 PSIM을 실행하면 라이센스 셋업 윈도우가 자동으로 뜨지도 않고 사진처럼 options에 라이센스 셋업하는게 없는데 해결하는 법을 알고싶습니다.
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Request to Reset Altair Student License for New Computer
Dear Altair Student Edition Support Team, I am using the Altair Student Edition license. Due to technical reasons, I no longer have access to my previous computer where my student license was activated. I have recently switched to a new computer, but I am unable to activate the license because it is still associated with…
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PSIM 학생 라이센스 오류
Description: 안녕하세요. 고생 많으십니다. 질문을 드렸는데 답변을 못 받아서 다시 질문 올립니다. 아래와 같이 PSIM 학생 라이센스를 홈페이지에서 발급 받아 잘 사용을 해왔었는데, 오랜만에 다시 이용하려고 보니 아래와 같은 라이센스 오류가 발생하여 프로그램을 사용할 수 없습니다. License Setup - Launch Altair License Utility - Activation 탭 - Activation Key에 발급받은 학생 라이센스 키를 입력하여 아래와 같이 활성화가 된 것은 확인하였지만 같은 라이센스 오류가 계속 발생합니다. 원래 PSIM 2025를…
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Deactivate the licensing key of PSIM software
I lost my old laptop with the license activated, now I'm with the new one and I need to deactive it to activate it in the new one to keep working on my final final year project. I need help please.
