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How can I reactivate the same license key at a later date within a year?
Good day, Since I downloaded the wrong version of OptiStruct at the time, I have now downloaded the correct version. However, when activating with the activation key, I now get the error message “Error activation license already exists in the license store”. I have already removed the old license from the file path that is…
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License change
I need to change the license IP address. I want the activation key for another computer.
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Problem with PSIM License
Can someone help? I have student license which i activate yesterday. Now, when i try to open PSIM i see many errors and can't do anything. I've tried reinstall PSIM or license menager, and im still hitting a wall. I need PSIM as fast as possible because of my study project.
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How do I deactivate my license on a computer I no longer have access to?
Hello, I have a student license, and I need to deactivate it on my old computer that I no longer have access to. Is anyone able to help? Thank you, Sebastian
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Load types in Student Edition *solved*
Hello, I want to perform an impact analysis using the Radioss Solver in the Hypermesh Student Bundle. I tried to define an initial velocity for the impactor, but when I create a load, the type is automatically set to CLOAD and I cant change it. Since I`m rather new to the software, I dont know if Its my fault and I have to…
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License deactivation from old PC
Hi, I bought a new PC and I want to use the software on my new PC. I think I need some help deactivating the key on the old PC so that I can activate the software on the new PC. Thank you very much for your help.
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Renewing Student License
Hello, I'm trying to renew my license through the marketplace but the "Student Edition License" card does not appear for me. I have seen this problem appear for many people in here as far back as a year ago but nobody knows how to solve it.
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Re-Install support required.
Had a student license on S-Frame installed on home computer. Bought a new Laptop and deactivated license on home PC. Installed on laptop and did Licence Utility and when starting S-Frame I get a Runtime Error 381 window and have to task manager out of program. Uninstalled, re-installed and same problem. How can I get…
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License deactivation from old PC
Hi, My old pc is not working anymore, so I bought a new device and I need to transfer my PSIM license to this new device. Please deactivate the license from the old pc. Thank you for your prompt assistance.
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Student edition bundle HyperMesh, Altair License Manager: License error,
Hello, I have been registered for a year and have been using Hyperworks, but now my license has expired and I am getting this error message. Could you please tell me how I can reactivate the license? Altair License Manager: License error Feature(s): GlobalZoneEU, HyperWorks, HWHyperMesh Error Code: 9 Error Description:…
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Student edition license
Hi, my account doesn't show the student edition license in the Marketplace suite. How can it be activated?
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Missing PSIM download link
Hello, last year I installed the latest version of PSIM on my computer and I could use it in my academic studies. Last week I formatted my computer and tried to install PSIM again, but the download section did not open in any way.
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Account Not Yet Active
I get a message when trying to sign in to my student account that my account is not active, although I've already went through all the activation and verification steps. I followed the troubleshooting using a student license, and that still won't work. Any suggestions?
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Changing a license between computers
I changed computers and I need to deactivate the license on the old computer and activate it on the new computer. How can I disconnect the license from the old computer (I don't have access to it)
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Utilizing RTX 3050 GPU for Polyfoam 2024 Simulation
I'm currently using Polyfoam 2024 for simulations, but it's only utilizing my CPU and the process is quite slow. I have an RTX 3050 GPU and I'd like to know how I can configure Polyfoam 2024 to use my GPU for simulations to speed up the process. I am using Student Edition License. Any guidance or steps to get this set up…
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Thea Render Student Edition licence activation
Hello, I got a Student Edition licence but I am not able to activate the licence for Thea Render because I do not have the file name altair_lic.dat. How can I get this file?
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Student license
What's up? My computer was destroyed, and it had a student license on it. I want to install PSIM on the new computer. I can't because my license was activated on the old computer. How do I deactivate it? I don't have access to the old computer.
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Student Educator License Renewal
Logged on to Altair/Inspire- license not valid expired Need for FRC 2025 FRC - Team 4398 mentor - can you reactive or do I have to go thru the process for a new download and license see attached
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I can't log in to my program with my license.
Hello everyone, I installed the Inspire Cast application on my computer. I activated the license. But now I cannot log in to the program from my computer because the HostID number of my computer has changed. For this reason, it gives me the error that the program license is open on another computer. Inspire Cast 2024 is…
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My Thea license says it is active, but it isn't.
I am using Thea v3 for Rhino. I have an educational license which the Altair website says is activated with no remaining activations. It doesn't expire until May 25 2025. My copy of Thea is saying that it is unlicensed, and imputing the activation key gives the message "failed to activate key on the current machine." This…
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I can't deactivate my student license
I can't deactivate my student license because I reset my laptop window and I want to reactivate the license. Could u help me to deactivate the license?
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I reinstalled Altair Fluxmotor and now i dont have my license active and the license file is missing
please help
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deactivate license from broken PC
hello. my PC has recently broken, and I am unable to access it in order to deactivate the software license. I would like to transfer the license to a new computer, but I am unsure of the steps I should take given the situation. Could you please assist me in deactivating the license on the old PC and transferring it to my…
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License Deactivation Request - Old Hard Drives Corrupted
Hello, About a month ago I activated an Altair Student Edition license, specifically to use the software FlightStream. Everything was fine until 2 weeks ago my hard drives failed and the data is now lost permanently. I have replaced my old hard drives and have tried to go through the same installation steps but I cannot…
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I have two account on same e-mail
Hello I have two account with same mail adress. I am entering one with my software under "Manege licences" tab which leads me to https://my.rapidminer.com/nexus. To go other one I am using https://altair.com/altair-rapidminer. I am so confused. I just wanted to install my software to my other computer. Now I have two…