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Student license reset due to corrupted computer
Hello all, My windows installation had corrupted itself resulting in me losing access to my license and ability to transfer it. Because of this I need to reset the license so i can use it on my new installation. Thanks
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Licensing error 6, 9, -40 Optistruct
I am encountering the following licensing errors with OptiStruct: THE FOLLOWING ERROR MESSAGE WAS RETRIEVED FROM THE LICENSE SERVER Altair License Manager: License error Feature(s): HyperWorks, HWOptiStruct Error Code: 9 Error Description: Feature not found License Path:…
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Licensing Altair Inspire
Hello, I need the Altair Inspire student license for university. I activated the license on a computer at the university two weeks ago. Two weeks later, I wanted to use the program again. However, this did not work because when I tried to activate it, I received an error message saying that the license had already been…
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Request License Reset – Student Edition (Wrong HostID)
Dear Altair Support, I am using the Altair Student Edition but I am unable to activate my license because I receive the following error in almutil_gui: “License already activated using a different HOSTID”. My correct HostID (from almutil_gui → Host Info) is: AE2D450A01FE It seems that the license key I generated has been…
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License Deactivation Request
Hi Altair Community Members, I previously used my license on my computer, however I had to reformat my drive and now I am unable to deactivate the license as my host ID has changed. Thanks, Dal_Engineer
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Urgent Academic Licensing Issue (PSIM): Stuck License on Failed Laptop & Persistent VM Access Error
Hello Altair Community Support Team, I am an academic user operating PSIM through my university's license system. I am facing two critical licensing issues that prevent continuous use of the software: Stuck License Key on Decommissioned Laptop My initial PSIM license key seems to be permanently stuck/checked out on an old…
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Unable to access to hypermesh through Student License
While trying to open hypermesh i am facing this error. I have valid license key till 2026 It was working fine till couple of weeks ago Please help me.
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Trouble in opening a new project in PSIM
Hello and Good evening, I followed your advice and successfuly entered my student license key (via the file named gui) and it poped the messege of "license was activated and sorted in User license store" successfully. However, a messege still pops at my screen, as showen in the image below, saying the connection to my…
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Have trouble with licenses, Need fastest help please.
Hi I'm junior engineering of Thai's university and I have a trouble with PSIM license. When I delete the previous version and download 25ver. the program show me that my license error. Please help me because I have a project that need to assign.
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How can I activate my student license without trouble?
Hello and Good morning, continuing my priveous email, I still face difficulties in entering my activation key after downloading PSIM to my computer. Anytime I try to insert it, the messege that pops on my screen is an error as shown in the image attached below, saying "Error activating license: License already exists in…
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Unable to Activate/Connect Altair Knowledge Studio
I was able to activate Altair Monarch Complete w/ my student license, however, I haven't been able to connect/activate Altair Knowledge Studio with my student license or after connecting successfully to managed licensing. Message received after inputting student license key in 'activation' window (which is likely because I…
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Unable to Activate Student License on New Device – Old Device Lost
Hello everyone, I’m facing an issue with my student license activation. My old device, which had the software activated under a student license, was lost. I recently purchased a new system and tried to use the same activation key. However: “This key was used to activate a different host. Please deactivate it on that device…
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Company category is not allowed for academic license.
I am trying to activate my license for student edition license, but it shows this error message above even though I have gone through verification process. Is there a way to change my "company category"? Thank you in advance.
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HyperMesh crashes on startup
So I acquired a student license because I need hypermesh for one of my classes. I followed the steps to install everything and activate the license, but when I try to start hypermesh, the splash screen shows, then it disappears and nothing happens. For a few seconds I can still see it in the taskbar but it disappears from…
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Student license
Student license
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License Support
Hi, I reset my laptop, forgetting to deactivate my license, now installing flux onto the same laptop with reinstalled altair flux, I am having issues with the license. Could I please have the license deactivated, so I can reactivate on my laptop. Kind Regards, Cayden Ninness
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Request to Deactivate Student License Activation
Since my old computer has broken, I’m unable to deactivate my Altair PSIM license. I need your assistance so that I can use my license on my new computer. Could you please deactivate my license?
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Unable to Activate Altair AI Studio Student License
Hello, I am a student, and I am trying to activate Altair AI Studio (formerly RapidMiner Studio). I downloaded the software, but it keeps asking for Altair One authorization, and I cannot activate it with my student account. I am not able to find or download the AI Studio Student Edition license file (.lic or .dat). Every…
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ESAComp 2020 not starting
I' a student and have followed and completed all the steps of the student edition tutorial page, but when i want to start ESAComp, the error message on the left appears. I have installed altair licensing 2026.0 with the license key option in the install process, and I have also added the license key in almutil_gui.exe on…
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WRAP not available for student edition license
Hi @Rahul_P1, I am using a student/academic licence to run the Feko suite, but it seems that the licence is not activated for WRAP. This issue has been discussed in other posts on the community, but has not been solved: https://community.altair.com/discussion/62732/license-feature-to-use-wrap The following error is issued:…
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Request to Release Student License Activation
Hello, I had a student license activated on my old PC, but I forgot to deactivate it before changing computers. Could you please release the activation associated with my account so I can activate it on my new device? Thank you very much for your help.
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My Student Account for Altair AI Studio is Blocked - What do I do?
Hello, I previously was able to login to my Altair AI Studio account (RapidMinor), however, it looks like my account is now blocked. I tried re-downloading and going through the steps, however, it doesn't work because I already received a license number. I have some homework coming due, and I am not sure where to go from…
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"Preference" option in settings disappeared
I have been trying to activate my license for the past two days, and it seems I have all that's needed now. However, when I search for the "Preferences" option in settings, where to manually insert the license file path, the option is not there at all. This prevents me from using the app in class, as I don't even have the…
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reactivate license
hello! i am a student from south korea. i have artair one studen license. and i already activated the licese on desktop computer. but it was my mistake. i wanna reactivate the license on laptop computer for my university class. please accept my request.
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Unable to renew my Student License
When I try to renew my license, it asks for the activation key. However, rather than in the form of a long paragraph, my key shows in the format of YYYYY-YYYYY-YYYYY-YYYYY. I'm on MAC, and the step "In your File Explorer, navigate to the installation folder of your installed Altair Software (e.g., System (C:) > Program…
