Student license error

dturrubiates
dturrubiates New Altair Community Member
in Community Q&A

Hi! I recently installed HyperMesh and its solvers on the PC on the lab, but it is better for me to have it on my personal computer so I can work also at home.

I already uninstalled everything from the desktop PC and tried to install the license in my computer, but it sends me an error msg "Error activating License: This license was already activated using a different HostIDs".
How can I untie the previous computer to the license so I can install it again?


Thanks!

Tagged:

Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI,

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Categories