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FlightStream License checkout failed
I'm getting a license error every time I open FlightStream. Please find the attached image. I have tried reinstalling FlightStream, and it did not help. Altair says my license key is still active. Can you please help me fix this error?
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Issue when trying to run CAD FEKO
I'm trying to run CADFEKO v2025.1 and I am seeing a license error with the following message: "An error occurred while checking out a license. Altair License Manager: License error Feature(s): GlobalZoneAM, HyperWorks, HWFEKOGUI Error Code: 9 Error Description: Feature not found" What could be causing this issue? I was…
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Solver fails on manually edited .fem file - Student License
Hello Altair Community, I am working on automating the generation of a dataset for a FEM model and need help with an issue when manually modifying the .fem file. My Setup: Model: A beam modeled with 2D shell elements in HyperMesh. Analysis: Successfully run Normal Modes and Modal Transient analysis. Goal: To run multiple…
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Please help with an educational license of Altair AI Studio
I am an university instructor. Last shool year, I successfully employed Educational license of Altair RapidMIner Studio. Now entering new school year, my education license ahs expired and RapidMiner Studio rebranded as AI Studio. I attempted a couple of times for registering a new Educational license for AI Studio but got…
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Having Trouble to Access PSIM in another computer
My computer was formated and sold las month and I didn't deactivate the license key. I'm trying to acces it now on my new computer and I recive an error message saying that I already use the license key in another HostID. Can you please help me? Thanks in advance. Alessandro Novatzki
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I can't run .fem files in Altair Computer Console using Optistruct
Hello, I'm using Altair student license and I need to run a lot of .fem models for my thesis project. I want to run all of them directly from Altair Computer Console with Optistruct but I get a license error. If I run the model individually from Hypermesh it runs without any issue. I would appreciate any help on this,…
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Enquiry on License Manager 2025 Compatibility with HyperMesh 2021
Dear HM Support Team, I would like to confirm whether the Altair License Manager 2025 is compatible with HyperMesh 2021. Could you please clarify if HyperMesh 2021 can run smoothly using the 2025 License Manager, or if a specific version of the License Manager is required?
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Altair SLC License Error
Hello - We are currently evaluating Altair SLC and the server is properly licensed (see attached screenshot). The license is for GlobalZoneAM, and the server is a Linux server hosted at AWS Northern Virginia. We are getting the following error while running simple commands from console. Feature: WPSAnalyticsEngineServer…
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Unable to checkout EDEMsolver License
Hello, I am try to learn coupling EDEM with Motionview. But when I hit run, EDEM reports the following message: Unable to checkout EDEMSolver license But I have a EDEM license, and have installed license manager. My EDEM version is 2023.1; license manager version 15.5. Any idea what's wrong? Thanks, Keyu
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Issue while activating the student license to the EDEM 2025 software.
Dear all I am getting an error message like this "almutil_gui.exe has stopped working" while trying to activate the license to the EDEM 2025. I have tried installing Visual studio latest versions to rectify the issue but still no use. Thanks in advance for any help in this regard.
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Can someone please help me with my problem?
Description: I'm a student with a two-week free trial of Altair software, but I've only got three days left of my subscription. I need to use Feko for my work, but I'm encountering errors that I can't resolve. Additionally, I haven't set the ALTAIR_LICENSE_PATH because I can't find the file named altair_lic.dat. How can I…
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I have a EDEM license issues.
Hi , I have been using EDEM 2025 until recently, and I am now trying to use the latest version, EDEM 2025.1. First, I uninstalled the existing EDEM 2025 version. Then, I downloaded both EDEM 2025.1 and the HyperWorks Products Installer 2025.1 from the official site, as shown in the screenshot. completing the installation,…
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Student activation key not working after laptop reset
Good day I had to send my laptop for repairs and the technican had to reinstall my windows. Because of this, I now keep on getting the error : "license already activated using different host id" It is the same device with different ID so I cant go and deactivate the lisence from the previous PSim. Your assistance would be…
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WD_ERROR: Altair License Manager: License error
Hello! I solicited and successfully activated my Altair student bundle and was already using both HyperMesh (2025) and Inspire (2025) without any issues. When attempting to use BatchMesher in HyperMesh 2025, however, the work status returns to "pending" providing no result. I'm fairly certain my student license is…
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EDEM trial Solver license trouble
Description: I have recently downloaded trial of the EDEM. The first portion of the software runs and allows me to setup a model. When I go to run the model, I get the following license error. How do I fix this? I'd like to evaulate this package for an application I am working on. I am new to Altair products, so I have no…
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Why am I not able to use Monarch COM automation?
I fully licensed to use Monarch COM automation. Why am I seeing this message and cannot use Monarch COM Auto? My company name is Trends In Data, LLC (
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Altair Simlab License Issue
I have an issue with my altair simlab license where I had to switch to a new laptop because my previous one broke and I am unable to deactivate the license. What should I do to be able to use simlab on my new laptop? Pls advise on what to do Rahul_P1
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Understanding Altair Unit Licensing & Usage Display
Altair Unit Licensing – A Quick Guide To clarify how Altair Units (AUs) work: Each Altair application or solver consumes a specific number of Altair Units (AUs). 1 AU equals 1000 license features. You can run any Altair product as long as enough license features are available and the required product license features are…
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EDEM hosted license stopped working.
I was using a 2023.1 version of EDEM with hosted license, and everythin was working fine until today. when i press "Start simulating" an error message apear. It says: "Unable to checkout EDEMSolver license, do you want to wait until a license is available?." Here’s what I’ve tried so far: 1.) i logged out of my account and…
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Student license problem: Changed personal laptop
Hello world, I'm currently experience a problem with my student license. I've recently changed laptops so the HostID is different now; I still have some months available for the using of my license. I no longer have access to my old laptop. Is it possible to update the license with the new ethernet ID?
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Accidentally Selected Commercial Use Instead of Educational — What Should I Do?
I recently signed up for Altair AI Studio, but I accidentally selected “Commercial Use” instead of “Educational Purposes” during registration. I intended to register using my student email for educational access What should I do now? Is there a way to fix this or should I delete this account and register again correctly?
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How can I renew Student Edition License?
My student edition license has expired, and I cannot figure out how to renew it. The Student Edition Bundle does not appear on my Altair Marketplace. Can my account be verified so that I may renew my student edition license?
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Student Edition License key Issue in PSIM
Hello,I have a problem with the license. When I installed the software PSIM, following the instructions of installation I have the next error message: I follow the steps and put the code to activate the license but I don't understand why this message pop up and close the system because the license is activated successfully…
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Request to Reset Altair Student License Activation – Unable to Reinstall After Uninstall
Hello, I am a student using the Altair AI Studio (Student Edition) with a license provided through my university. I activated the software once, but after uninstalling it due to a technical issue, I am unable to reactivate it because the license shows "0 activations left." Could someone assist me with resetting my…
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License Deactivation
Hi, My Computer Crashed In The Middle Of My Project And i was unable to deactivate my license on my old computer. Is it possible for it to be reset so that i can activate on my new computer thanks!
