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Student License Activation Error - "Already activated using different HostIDs"
Dear Altair Support Team, I'm a student using a free student license for Altair EDEM. Due to an unexpected system malfunction, my computer encountered a critical error and required a hard reset, which involved reinstalling Windows 11. As a result, some system data and settings were affected. After reinstalling Windows, I…
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How to activate a license server that contains three MAC IDs
Hi all, Normally, I activate the license server with only one MAC ID, and it works without any issues. However, in our system, the MAC IDs automatically switch as backups to ensure network reliability, so I use one license server with three different MAC IDs. When I start the Altair License Server service, I encounter the…
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Urgent: PSIM License Activation Error - HostID Conflict (Deadline: Wednesday)
Hi, I am a student at Ariel University, and I need urgent help with my PSIM Student Edition license. I have an academic project submission deadline this Wednesday (Jan 28th). The Issue:Out of nowhere, the software stopped working and started displaying Error 15 and Error -40. I did not delete or change any license files;…
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License Reset for Student Edition After PC Format
Hello, I recently had to format my computer, and now I am unable to reactivate my PSIM Student Edition license. I am receiving the error: "Error activating license: This license was already activated using different HostIDs." Could you please reset my license activation so I can use it on my computer again? Thank you for…
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Inspire Student license not assigned(Error -40)
Hello Altair Team, My Altair One account does not have Inspire Student Edition license entitlement. When I try to activate Inspire, I get license error -40. Please assign Inspire Student Edition license to my Altair One account. Email: (write your Altair login email here) Thank you.
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How to update license?
I am currently using the free trial license for hypermesh and optistruct. How do I update the trial license to the license that my company has access to? Is there a number to call to help answer questions like this?
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Regarding migration of student license from 1 laptop to another
Currently, I have a student license activated on my old laptop. What is the procedure to activate the license in a new laptop instead of the old one? Thank you!!
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Request to Reset Altair Student License for New Computer
Dear Altair Student Edition Support Team, I am using the Altair Student Edition license. Due to technical reasons, I no longer have access to my previous computer where my student license was activated. I have recently switched to a new computer, but I am unable to activate the license because it is still associated with…
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Deactivate the licensing key of PSIM software
I lost my old laptop with the license activated, now I'm with the new one and I need to deactive it to activate it in the new one to keep working on my final final year project. I need help please.
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Subject: Student Edition License Issue - Hardware Change - Rabiya komur (me)
Dear Altair Support Team, I am writing to request assistance regarding my Student Edition license. I have recently switched to a new computer, and as a result, my current license file is no longer working due to the HostID/MAC address mismatch. I am currently working on a research project involving Quantum Radar Simulation…
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Altair AI Studio (RapidMiner) not available under Managed License – Student Edition
Hello, I am a student using Altair Student Edition. My license is currently listed under “On-Premise Licenses,” but Altair AI Studio (RapidMiner) requires a Managed (Altair One) license entitlement. When launching Altair AI Studio, I receive the error: “Unable to find the RapidMiner Studio feature on Altair One.” I…
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Request for Manual License Deactivation (Student License)
Dear Support Team, I am writing to request assistance with deactivating my student license from my previous device. I recently attempted to transfer my license to a new computer. However, I made a mistake by deleting the Windows user profile and resetting the old computer before deactivating the license within the…
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Request for Manual License Deactivation (Student License)
I am writing to request assistance with deactivating my student license from my previous device. I recently attempted to transfer my license to a new computer. However, I made a mistake by deleting the Windows user profile and resetting the old computer before deactivating the license within the software. Since the old…
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Error: License already activated using different HostIDs (Student Edition)
Hello Support Team, I am trying to activate my Student Edition license, but I am receiving the error:"Error activating license: This license was already activated using different HostIDs." I previously uninstalled the software without deactivating. I have tried reinstalling the old version to deactivate it myself, but the…
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License reset
Hi I had a student edition license for Altair but, due to a computer reset, i no longer have it. the following message apears: "Error activating licence: This license was already activated using diferent HostIDs." How can I solve this problem?
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License Reset Request - Reinstalled Windows (Already activated using different HostIDs)
Hi Altair Support, I reinstalled Windows on my computer and now I cannot activate my Student License. I get the error: "This license was already activated using different HostIDs." Since I reformatted the drive, I cannot deactivate the old one. Please help me reset my license. My email: hoanglha2692@ut.edu.vn
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Problem when I activate sudent license on my computer !?
Guys, I need some help, please, someday ago, I reinstated the windows OS on my computer. I activated the Altair student license on Altair One and I installed the license on my old host ID on my computer. Because I didn’t deactivate the license on my old host ID, and I reinstated the windows OS so I can’t deactivate license…
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Licensing and Altair Units for PSIM v.2025
Hello Altair Support Team, I’m a PhD student at the University of Alberta and I need to use PSIM for my research. I created an account on community.altair.com, downloaded PSIM v2025, and installed it on my computer. However, when I launch PSIM, it prompts me to sign in with my AltairOne username and password. After I click…
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Altair License 설정 방법 (통합)
★ Altair 최신버전을 사용하시기 위해서는, 라이선스 매니저도 함께 업데이트 해주셔야합니다. 기존 라이선스 매니저 버전이 낮은 경우, 라이선스 서버는 중지 및 삭제하신 뒤 2026 이상의 버전으로 재설치하십시오. [윈도우] “라이선스를 처음 설치하는 경우” 라이선스 파일 이름을 altair_lic.dat로 변경 윈도우 비트 수(64비트)가 맞는지 확인 후, 라이선스 매니저(altair_licensing_2026.win64_x64.exe)를 관리자 권한으로 설치 * 설치파일을 마우스 우측 클릭하여, ‘관리자 권한으로 설치’ 선택 * Altair 2026 라이선스는 라이선스…
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Individual License - 1 year or 13 days?
Hello, Just installed Altair Inspire and my trial period is only 13 days. I read somewhere on the Altair website that as an individual non commercial user, you get a 1 year renewable license? if so, how do i activate this? or is it on case-by-case basis?
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Student License Error: HostID mismatch due to Wi-Fi 7 (MLO) - Request to re-host to Hard Disk ID
https://us.v-cdn.net/6038102/uploads/TV16JC2NRAUS/export.xml Hello, I am using the Student Edition of PSIM/Altair and I am encountering a recurring licensing error: "License already activated using different HostIDs". I am using a new laptop equipped with a Wi-Fi 7 network card (Realtek 8922AE). This card uses Multi-Link…
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Student license reset due to corrupted computer
Hello all, My windows installation had corrupted itself resulting in me losing access to my license and ability to transfer it. Because of this I need to reset the license so i can use it on my new installation. Thanks
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I'm having issues with my solvers licensing
While I'm fine following the steps to check my student's license in hwDesktop applications, I'm encountering issues the time I try to launch any analysis in Optistruct and therefore trying to use HyperStudy module. How can i solve this issue? Thanks in advance.
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PSIM License deactivation problem
hi, 3 months ago i got a PCIM student license but i have to change my pc and my license key cannot deactivated (i can't use my old pc right now). Therefore i can't use PSIM for this pc, please deactive my license. i show up the errors and massages description. thank you for already.
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Deactivate Student License on my PC
I just reinstall my whole PC with new OS and want to activate using the same key, but it error for activating cause i don't deactivated before. Is there any solution to deactivate it so i can use it on my fresh installment PC?