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License Reset Request - Reinstalled Windows (Already activated using different HostIDs)
Hi Altair Support, I reinstalled Windows on my computer and now I cannot activate my Student License. I get the error: "This license was already activated using different HostIDs." Since I reformatted the drive, I cannot deactivate the old one. Please help me reset my license. My email: hoanglha2692@ut.edu.vn
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Problem when I activate sudent license on my computer !?
Guys, I need some help, please, someday ago, I reinstated the windows OS on my computer. I activated the Altair student license on Altair One and I installed the license on my old host ID on my computer. Because I didn’t deactivate the license on my old host ID, and I reinstated the windows OS so I can’t deactivate license…
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Licensing and Altair Units for PSIM v.2025
Hello Altair Support Team, I’m a PhD student at the University of Alberta and I need to use PSIM for my research. I created an account on community.altair.com, downloaded PSIM v2025, and installed it on my computer. However, when I launch PSIM, it prompts me to sign in with my AltairOne username and password. After I click…
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Altair License 설정 방법 (통합)
★ Altair 최신버전을 사용하시기 위해서는, 라이선스 매니저도 함께 업데이트 해주셔야합니다. 기존 라이선스 매니저 버전이 낮은 경우, 라이선스 서버는 중지 및 삭제하신 뒤 2026 이상의 버전으로 재설치하십시오. [윈도우] “라이선스를 처음 설치하는 경우” 라이선스 파일 이름을 altair_lic.dat로 변경 윈도우 비트 수(64비트)가 맞는지 확인 후, 라이선스 매니저(altair_licensing_2026.win64_x64.exe)를 관리자 권한으로 설치 * 설치파일을 마우스 우측 클릭하여, ‘관리자 권한으로 설치’ 선택 * Altair 2026 라이선스는 라이선스…
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Individual License - 1 year or 13 days?
Hello, Just installed Altair Inspire and my trial period is only 13 days. I read somewhere on the Altair website that as an individual non commercial user, you get a 1 year renewable license? if so, how do i activate this? or is it on case-by-case basis?
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Student License Error: HostID mismatch due to Wi-Fi 7 (MLO) - Request to re-host to Hard Disk ID
https://us.v-cdn.net/6038102/uploads/TV16JC2NRAUS/export.xml Hello, I am using the Student Edition of PSIM/Altair and I am encountering a recurring licensing error: "License already activated using different HostIDs". I am using a new laptop equipped with a Wi-Fi 7 network card (Realtek 8922AE). This card uses Multi-Link…
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Student license reset due to corrupted computer
Hello all, My windows installation had corrupted itself resulting in me losing access to my license and ability to transfer it. Because of this I need to reset the license so i can use it on my new installation. Thanks
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I'm having issues with my solvers licensing
While I'm fine following the steps to check my student's license in hwDesktop applications, I'm encountering issues the time I try to launch any analysis in Optistruct and therefore trying to use HyperStudy module. How can i solve this issue? Thanks in advance.
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PSIM License deactivation problem
hi, 3 months ago i got a PCIM student license but i have to change my pc and my license key cannot deactivated (i can't use my old pc right now). Therefore i can't use PSIM for this pc, please deactive my license. i show up the errors and massages description. thank you for already.
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Deactivate Student License on my PC
I just reinstall my whole PC with new OS and want to activate using the same key, but it error for activating cause i don't deactivated before. Is there any solution to deactivate it so i can use it on my fresh installment PC?
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Trouble in opening a new project in PSIM
Hello and Good evening, I followed your advice and successfuly entered my student license key (via the file named gui) and it poped the messege of "license was activated and sorted in User license store" successfully. However, a messege still pops at my screen, as showen in the image below, saying the connection to my…
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How can I activate my student license without trouble?
Hello and Good morning, continuing my priveous email, I still face difficulties in entering my activation key after downloading PSIM to my computer. Anytime I try to insert it, the messege that pops on my screen is an error as shown in the image attached below, saying "Error activating license: License already exists in…
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PBS Professional version 2026.x 以降のライセンス設定方法
1.ライセンスファイル識別方法 ライセンスファイルの中身を確認して、以下のFEATUREのいずれかが含まれていることをご確認ください。PBS Professional version 2026.x以降、このいずれかのFEATUREを利用します。 AUライセンスの場合: FEATURE HWHPCPBSProfessional ※AUライセンスの場合、HWHPCPBSProfessionalだけでなく、GlobalZoneAPとHyperWorksをチェックアウトします。 FEATUREライセンスの場合: FEATURE PBSProCoresFeature…
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Deactivate license on old computer
I was about to install my licence on my new computer bur forgot to deactivate it on my old one before uninstalling FEKO. I need help with deactivating the licence.
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Hi I am having problem, with my studenti edition license Optistruct/hypermesh
Here is the problem: Firstly, I moved my license from a computer to another like as described by altair, in the previous computer i didn't have this problem but now I do. the property, appear as"ungrouped", I cannot set a load case, and also i can't modify a loadcase, the simulation run, but when i open the output file…
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hi there i am having problem with my hypermehs/optistruct license about this error feature not found
Activating features... [11/14/25 10:12:03] Trying to activate... [11/14/25 10:12:03] Deactivating features... [11/14/25 10:12:03] Activating... [11/14/25 10:12:03] Activating required features [11/14/25 10:12:09] System Error during checking out: Altair License Manager: License error Feature(s): GlobalZoneEU, HyperWorks,…
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My Student Account for Altair AI Studio is Blocked - What do I do?
Hello, I previously was able to login to my Altair AI Studio account (RapidMinor), however, it looks like my account is now blocked. I tried re-downloading and going through the steps, however, it doesn't work because I already received a license number. I have some homework coming due, and I am not sure where to go from…
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New license?
Hi @altair team, I got my student license about a month ago and I foolishly used it on a stationary school computer. It worked well at the time. Now a month later I've come back and it is not there. Maybe they've switched the computers, or someone removed it. Is it possible to get a new license, or a new activation? /Oscar
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I got the error message like license was already activated using different host ID
Description: I opened Cast and got an error message. I tried several different things in various forums, but nothing worked. I tried deleteing and reinstalling the license and thats when I got the error message. Product/Topic Name : Inspire, Inspire Cast, Altair Student License
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How do I transfer my Altair Student Edition License onto a new PC
Hi, I got a new PC and want to transfer my Altair Student Edition License to it. The old PC which had the license on it is no longer operable. Thank you
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Renew License
I received a password for the license but no file — how can I renew my license?
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Unable to log in Hypermesh
Hello: I can't log in Hypermesh License Store show "Error" License Log show: How can I solve this problem? Thanks! Alice Lin
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Command 를 통한 라이선스 로그 추출 방법 (클라우드 라이선스)
Command를 이용하여 클라우드 라이선스 로그를 추출할 수 있는 방법입니다. 단, Altair License에 연결이 되어 있어야 사용이 가능합니다. Step1. 추출하고자 하는 라이선스 ID 확인 Altair One 홈페이지 또는 Altair License Utility 앱을 통해 확인 가능 Step2. 윈도우 검색 창 'cmd' > 아래 구문 입력 예시) "C:\Program Files\Altair\licensing2025.0\bin\almutil.exe" -licstatxml -managed -id 156198
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Licensing Problem
i have format my laptop and reinstall Altair Simlab. The license detect that the license has been activated with different host ID. I didn't know that I need to deactivate the license first before formatting my laptop.
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How can I manually configure a license?
Following the steps provided in installation guides, I have been trying to activate my AI Studio Student Edition without success. I tried to manually enter the license key, but do not get the option to install and use the software. I have a license that was emailed to me, but it isn't allowing me to finish installation and…