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Request to reset HostID for PSIM Student Edition (Windows Reinstallation)
Dear Altair Support Team, My name is Nguyen Nhat Huy, and I am currently studying Electrical and Electronic Engineering at Ho Chi Minh City University of Technology and Education. I am writing to request a HostID reset for my PSIM Student Edition license. I recently had to reinstall my Windows operating system, which…
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Need help resetting Student License after PC formatting (HostID issue)
Hello everyone, I am an engineering student at the Federal University of ABC (UFABC) and I have been actively using the Altair Student Edition (specifically HyperMesh) for my academic coursework. Recently, I had to completely format my PC. Unfortunately, I did not deactivate my student license beforehand. Now, when I try…
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Login issue with Twin Activate software
Respected Altair Community, I was using Twin Activate software a few days back and it was working well, but for sometime now i can't able to login with my user credentials, i am getting below message in license log. I was using my Altair username and password and tried to enter i can't enter. I was using this software with…
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New activation key
Hello, I am a student. I recently changed my computer and I need to transfer my Altair Student Edition license to the new PC. When I try to activate it, I get the error: 'This license was already activated using different HostIDs'. Could you please reset my activation key or issue a new one for my new laptop? Thank you."
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PSIM 2025.1 License Error - PSIMPowerSupplyFeature Not Found
Hello, I am using Altair One Managed Licensing with a university account. Managed Licensing authorization is successful. Altair License Server 2025.0 is installed. PSIM 2025.1 is installed from Altair Marketplace. However, PSIM shows: PSIMPowerSupplyFeature - Feature not found GlobalZoneAP - Feature not found Also, under:…
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Request deletion of my Altair One account
Hello Altair Support, I would like to request deletion of my Altair One account. I am unable to delete the account myself through the profile settings, so I am asking for manual assistance. Please delete this account and let me know once the deletion has been completed. Thank you.
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Request to Reset HostID for Student Edition License.
I am using the Altair Student Edition license. I previously had HyperWorks 2024 installed and activated. I uninstalled that version and have now installed HyperWorks 2022.When I attempt to use my original student activation key on the 2022 version, I get an error stating: "This license was already activated using different…
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Unable to Login into Altair One marketplace
I am asking for a colleague since he is unable to access this forum: I was trying to log into Altair One Marketplace to download the latest Motionview software, but I was unable to. A message popped up saying Unable to login. Contact support for assistance. I tired to reset my passsword but that didnt work too. I was…
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Altair Feko Student License Deactivation Help
I no longer have access to my computer where my Feko license is activated. Can it be deactivated so that I can use it on a different machine?
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not able to get the hyper mesh license
not able to get the hyper mesh license 2025 version
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Manual License Deactivation
Hello, my old PC broke (MOBO with Ryzen 9 infamous problem) and I can no longer access it to deactivate my Altair/PSIM Student Edition license. Could an Altair admin please manually deactivate/reset my old activation in Altair One so I can activate the license on my new computer? Product: Altair PSIM Student Edition Thanks.
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Request to Reset HostID for Student Edition License
Hello Altair Support Team, I am using Altair HyperWorks 2025 Student Edition. I formatted/reinstalled my PC and now I get this error: "This license was already activated using different HostIDs." Could you please reset/deactivate my previous HostID so I can reactivate my student license on my current PC? Activation Key:…
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Reset Altair License
Dear Altair Support, I am currently encountering an issue when trying to activate my Altair license. The system displays the error message: "This license was already activated using different HostIDs." I had a lot of difficulty with installation and it seems now that there is an error with the host computer. Could you…
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Urgent: Cannot deactivate PSIM student license after PC format
Hi Altair Community / Altair Support Team, I am a student currently using the PSIM Student Edition. I recently had to completely format my PC and reinstall Windows. Because my old OS is completely wiped, I cannot access the License Manager to deactivate my license myself. Now, when I try to activate PSIM on my fresh…
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Urgent: Cannot deactivate PSIM student license after PC format (Hard Drive ID changed)
Hi Altair Community / Altair Support Team, I am a student currently using the PSIM Student Edition. I recently had to completely format my PC and reinstall Windows. Because my old OS is completely wiped, I cannot access the License Manager to deactivate my license myself. Now, when I try to activate PSIM on my fresh…
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Request to Reset PSIM Student License Activation - Different HostID Error
Hello Altair Support Team, I am using PSIM 2026 Student Edition. I previously activated my student license on my old computer. After changing my computer, I cannot activate PSIM on my new computer. I no longer have access to my old computer, so I cannot deactivate the license manually. During Altair License Server 2026.0…
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Não consigo ativar a licensa
Description: Kindly add description here Product/Topic Name : Kindly include the product name, version if applicable here. Also, Don't forget to tag with the product/topic related to your question. *Note from Community Team - Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so…
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License Error
Altair Embed SE 2025.2 Build 14 Log file attached. Fresh install to see if something was broken on the previous install. Amutil indicates the license is working, but something is corrupted or locked up. I found this post: SOAP 1.1 fault SOAP-ENV:Client [no subcode] "End of file or no input: message transfer interrupted or…
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Graph studio license units error
I have setup graph studio locally on a VM for testing and I have an account with 100 altair one units available but when I try to validate on the graph studio server I receive an errror "Error occured checking out units.Invalid Credentials / required number of units not available." I'm not sure how many units are required…
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the license key is not working anymore on my computer, How can i solve it?
the license key is not working anymore on my computer, it is saying that i used the license key on another computer and that is not true. i have an error message saying that it is unable to activate. Together with this message there are some screenshots. i waiting for your answer. regards.
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Issue with PSIM Student License Activation - Error: License already exists in license store
Subject: Issue with PSIM Student License Activation - Error: License already exists in license store Hi Altair Support Team, I am a second-year Electrical Engineering student at Ariel University. I am reaching out because I am encountering an issue while trying to activate my PSIM student license. I am trying to reactivate…
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License server 2026 Installation
Dear Altair Team, Over the past few days, I have been attempting to upgrade our Altair License Server to the 2026 version. However, I am consistently encountering the error shown in the attached message during the extraction process. To troubleshoot, I have already taken the following steps: Reinstalled Microsoft Visual…
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Title: Please reset my PSIM student license activation
Message: Hello,I need to activate PSIM 2026 on a new computer, but my student license is still linked to my old machine. I no longer have access to that computer.Could you please reset the activation for my license key? License key: LM01T-HGB7F-D8W2H-TDZN7 I am a teacher and I use PSIM for academic purposes.Thank you very…
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Altair pulse
Where can I download the installation package address for this software? I don't think the app store can download it. Do you have any other addresses?
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Lisence Re-activation
Lisence Re-activation