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Student License Mismatch: Error Code 9 Feature Not Found (HWFEKOGUI)
Hello, I am a student using a university account profile. I have activated my Student Edition using my Activation Key via the License Utility, but the software fails to launch with 'Error Code 9: Feature Not Found (HWFEKOGUI)'. My current license text blocks entirely lack the Feko module flags. Could an Altair…
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HyperMesh Crash & Forced Close Issue
Could you please advise how to resolve this crash issue, and would you be able to assist with fixing it? My email address is 3CAT2230@tokai.ac.jp.
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Unable to open FEKO anymore
Description: Hello, I've been successfully using a FEKO student license since May and it has been working without issue. However, recently, the program stopped running and I received the error detailed below. I had this error earlier while trying to install the program and was able to do it after staff had deactivated and…
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Student Edition License Deactivation Request for New Laptop
Dear Altair Support, . I am a student at RWTH Aachen, and I am using the Altair One Student Edition license. I recently replaced my laptop and I need to activate the software on my new device. However, the license is still linked to my old laptop. Could you please help me deactivate the Student Edition license from my…
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Q: How to deactivate license on a device and reactivate it on the same device?
I had to delete my Flightstream, and then when I reinstalled on the same PC it was showing that the license was already in use. And when I deactivate it shows as in the top ss. What shouldI do now??
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Latest Altair License Utility download location
Where can I download the latest license manager for my Windows Server that is currently running Altair License Utility v15.5.0?
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PSIM Student License HostID Reset Request after Motherboard Failure
Hello Altair Support Team, I am using PSIM 26.0 Student Edition. After replacing my motherboard due to a hardware failure, I can no longer activate my PSIM student license. The previous motherboard is completely dead, so I cannot access the old system to deactivate the license manually. When I try to activate the license…
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Problem with Altair License Utility 2026 install
Fatal Application Error This Application has Unexpectedly Quit Invocation of this Java Application has caused an Invocation TargetException. This application will now exit. (LAX) Flexeraaxj$aaa: Windows DLL failed to load at Flexeraaxj.af(Unknown Source) at Flexeraaxj.aa(Unknown Source) at…
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Request to reset student license activation – already activated error after reinstall
Hello, I recently had to clean-install Altair HyperWorks on my computer due to some graphics driver conflicts. However, during the new installation, I received an error stating that my Activation Key is already active on another machine/instance. It seems I didn't formally deactivate the license before uninstalling the…
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Not able to access Managed Licenses
Please add following users to the Managed License pool 1. Pratik.kale@man.eu 2.Saurabh.chaudhari@man.eu 3.Suraj.mohite@man.eu 4.mohitkumar.chauhan@man.eu 5.Amol.gavada@man.eu
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Request to reset HostID for PSIM Student Edition (Windows Reinstallation)
Dear Altair Support Team, My name is Nguyen Nhat Huy, and I am currently studying Electrical and Electronic Engineering at Ho Chi Minh City University of Technology and Education. I am writing to request a HostID reset for my PSIM Student Edition license. I recently had to reinstall my Windows operating system, which…
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Need help resetting Student License after PC formatting (HostID issue)
Hello everyone, I am an engineering student at the Federal University of ABC (UFABC) and I have been actively using the Altair Student Edition (specifically HyperMesh) for my academic coursework. Recently, I had to completely format my PC. Unfortunately, I did not deactivate my student license beforehand. Now, when I try…
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Login issue with Twin Activate software
Respected Altair Community, I was using Twin Activate software a few days back and it was working well, but for sometime now i can't able to login with my user credentials, i am getting below message in license log. I was using my Altair username and password and tried to enter i can't enter. I was using this software with…
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New activation key
Hello, I am a student. I recently changed my computer and I need to transfer my Altair Student Edition license to the new PC. When I try to activate it, I get the error: 'This license was already activated using different HostIDs'. Could you please reset my activation key or issue a new one for my new laptop? Thank you."
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PSIM 2025.1 License Error - PSIMPowerSupplyFeature Not Found
Hello, I am using Altair One Managed Licensing with a university account. Managed Licensing authorization is successful. Altair License Server 2025.0 is installed. PSIM 2025.1 is installed from Altair Marketplace. However, PSIM shows: PSIMPowerSupplyFeature - Feature not found GlobalZoneAP - Feature not found Also, under:…
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Request deletion of my Altair One account
Hello Altair Support, I would like to request deletion of my Altair One account. I am unable to delete the account myself through the profile settings, so I am asking for manual assistance. Please delete this account and let me know once the deletion has been completed. Thank you.
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Request to Reset HostID for Student Edition License.
I am using the Altair Student Edition license. I previously had HyperWorks 2024 installed and activated. I uninstalled that version and have now installed HyperWorks 2022.When I attempt to use my original student activation key on the 2022 version, I get an error stating: "This license was already activated using different…
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Unable to Login into Altair One marketplace
I am asking for a colleague since he is unable to access this forum: I was trying to log into Altair One Marketplace to download the latest Motionview software, but I was unable to. A message popped up saying Unable to login. Contact support for assistance. I tired to reset my passsword but that didnt work too. I was…
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Altair Feko Student License Deactivation Help
I no longer have access to my computer where my Feko license is activated. Can it be deactivated so that I can use it on a different machine?
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not able to get the hyper mesh license
not able to get the hyper mesh license 2025 version
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Manual License Deactivation
Hello, my old PC broke (MOBO with Ryzen 9 infamous problem) and I can no longer access it to deactivate my Altair/PSIM Student Edition license. Could an Altair admin please manually deactivate/reset my old activation in Altair One so I can activate the license on my new computer? Product: Altair PSIM Student Edition Thanks.
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Request to Reset HostID for Student Edition License
Hello Altair Support Team, I am using Altair HyperWorks 2025 Student Edition. I formatted/reinstalled my PC and now I get this error: "This license was already activated using different HostIDs." Could you please reset/deactivate my previous HostID so I can reactivate my student license on my current PC? Activation Key:…
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Reset Altair License
Dear Altair Support, I am currently encountering an issue when trying to activate my Altair license. The system displays the error message: "This license was already activated using different HostIDs." I had a lot of difficulty with installation and it seems now that there is an error with the host computer. Could you…
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Urgent: Cannot deactivate PSIM student license after PC format
Hi Altair Community / Altair Support Team, I am a student currently using the PSIM Student Edition. I recently had to completely format my PC and reinstall Windows. Because my old OS is completely wiped, I cannot access the License Manager to deactivate my license myself. Now, when I try to activate PSIM on my fresh…
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Urgent: Cannot deactivate PSIM student license after PC format (Hard Drive ID changed)
Hi Altair Community / Altair Support Team, I am a student currently using the PSIM Student Edition. I recently had to completely format my PC and reinstall Windows. Because my old OS is completely wiped, I cannot access the License Manager to deactivate my license myself. Now, when I try to activate PSIM on my fresh…