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For Rahul who suggests I re-install AI Studio
Good day, Rahul. You instructed me to uninstall necessary files, then reinstall AI Studio. Help me gain access to the Altair One Market Place, with options for students so I can get this done. Send a message to apadua@sfsu .edu, with instructions to reset my password. Thank you for your time. Antonio
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For Rahul, need help resetting my password for Altair One student user
071325 Download of AI Studio from Market Place, Student options, need help resetting my student ID password for Altair One, see screenshots of my attempts
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For Rahul, how would a team meeting work?
Rahul, thanks for suggesting a team meeting. How would that work? I’m in the Philippines, where are you? I need to measure the time difference. Is there a solution for my log in problem to Altair One, using my student email address, making a password work, so I can access the Market Place with student options, to re-…
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Rahul, on the way to downloading the student edition of AI Studio, need password help.
Good day, Rahul. I got half way through the assignment, went to log in to my Altair One with my student email address, my password does not work. Tried to reset the student password, got locked out. Any helpful suggestions are appreciated. See screen shots 1, 2 and 3. Tony
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helping Community with attach files link
RE: [EXTERNAL] FW: 070225 Download of my AI Studio for students HI Antonio, You need to perhaps reinstall the software, it is essential that the selection in preferred license is set to Altair Units and you click OK, you will then be asked to restart the application (not the computer). Please try deleting the temporary…
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does this sound like it would work?
Good day, Rahul, I did review your suggestion, with it I have a plan to proceed to download my student version of AI Studio. Please review my steps attached, tell me what you think. Hopefully this can save us back and forth time. Antonio Community is still not set up to show the screen shot link I just sent to Raul.
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I have questions.
I now have several app copies of “ai-studio-2025.1.0-win64-install” sitting in my File Explorer Downloads folder. Should those be deleted before the re-install? I recall moving fast to open the app, getting to the Choose Install Location, screen shot 1, choosing the default Desti- nation Folder and clicking on Install. I…
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Student activation key not working after laptop reset
Good day I had to send my laptop for repairs and the technican had to reinstall my windows. Because of this, I now keep on getting the error : "license already activated using different host id" It is the same device with different ID so I cant go and deactivate the lisence from the previous PSim. Your assistance would be…
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WD_ERROR: Altair License Manager: License error
Hello! I solicited and successfully activated my Altair student bundle and was already using both HyperMesh (2025) and Inspire (2025) without any issues. When attempting to use BatchMesher in HyperMesh 2025, however, the work status returns to "pending" providing no result. I'm fairly certain my student license is…
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AI Studio activation with student license
We followed your instructions in Access and use the free Altair Student Edition - Step 4 – Activate your Software with your Student Edition License key - Altair Community I believe I completed steps 1 to 3 correctly. I completed the Altair License Utility Activation. My license was activated and stored. In my Downloads…
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How can I renew Student Edition License?
My student edition license has expired, and I cannot figure out how to renew it. The Student Edition Bundle does not appear on my Altair Marketplace. Can my account be verified so that I may renew my student edition license?
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AltairPSIM2025_win64.exe installation problems
Description: when i try to run the installer it loads up installanywhere to 100% then nothing else happens I have checked that I have enough space in my drive and also tried to execute the exe as administrator but no success. I would be very grateful if someone could give some help. Regards
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Student Edition License key Issue in PSIM
Hello,I have a problem with the license. When I installed the software PSIM, following the instructions of installation I have the next error message: I follow the steps and put the code to activate the license but I don't understand why this message pop up and close the system because the license is activated successfully…
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License Deactivation
Hi, My Computer Crashed In The Middle Of My Project And i was unable to deactivate my license on my old computer. Is it possible for it to be reset so that i can activate on my new computer thanks!
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Unable to connect to marketplace to install extension
Hi team, I have not been able to connect to marketplace the past 1 month, (I'm currently using version 9.10). This is the first time I’ve faced such persistent issues, and it's significantly affecting my workflow. I kindly request your urgent assistance in the same matter.
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SimLab for Electromagnetics/Flux - Licensing
I want to run SimLab 2025 for EMAG/Flux, and I already have an AU Electronic Designer/Engineer license under my account. During the SimLab installation, the installer requires that I choose between a node-locked and server license. Which one should I choose? How do I link it to the AU under my account? Thanks!
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Unable to connect to marketplace to install extension
Hi team, I have not been able to connect to marketplace the past 1 month, (I'm currently using version 9.10). This is the first time I’ve faced such persistent issues, and it's significantly affecting my workflow. I kindly request your urgent assistance in the same matter.
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where to find downloads
Can anyone point to where to download the installation of hyperworks 2021
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How To Create a Support Ticket/ Reach the Altair Support Team
The Altair Support page enables users to efficiently create and manage their support cases. When a user submits a support ticket, it will be moved to the proper technical team member, who will reply from within ServiceNow. Steps to Create a Ticket in Altair One Select Community and Support from the Altair One Portal.…
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Installation of Altair Inspire 2025
Hello everyone, I need to install the new 2025 version of Altair Inspire on my pc. I already have the 2024 version with an academic license. Since my pc is partitioned in C and D, and C is almost full, I installed Inspire 2024 in a dedicated folder D/Altair back in October 2024. Now, I would like to install the 2025…
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Software Download from Marketplace stops midway through. Anybody experiencing similar problems?
I want to Download Hypermesh V2025. The Download starts normally, but after a few seconds it starts slowing down and stops completely with 0 B/s. I tried re-starting my PC, deleting Browser-Cache and using another PC. Is there any chance, the Download-Servers are overloaded?
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How to download the RapidMiner Studio
Hello, when I am opening the suggested website to download it is being redirected to another website which does not have any option to download, does not from where I am trying to download the tool, it always redirects to this website where you can not download anything. Looking forward to help. Regards, Omer
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Student edition license
Hi, my account doesn't show the student edition license in the Marketplace suite. How can it be activated?
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Altair Simlab 2024.1 gui.dll loading error
Hallo zusammen, ich habe leider ein Problem mit dem Download von Simlab. Wenn ich Simlab fertig installiert habe und die Anwendung starten möchte, dann stürzt der Ladevorgang dauerhaft ab. Folgende Meldung wird angezeigt: Error loading C:/Program Files/Altair/2024.1/SimLab/hwx/plugins/simlab/gui/win64/bin/gui.dll: Das…
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Altair License usage track record
Is it possible to track the usage? I would like to see how many unique users are using the Software, how long and how many units they are drawing within the company.