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Issue when trying to run CAD FEKO
I'm trying to run CADFEKO v2025.1 and I am seeing a license error with the following message: "An error occurred while checking out a license. Altair License Manager: License error Feature(s): GlobalZoneAM, HyperWorks, HWFEKOGUI Error Code: 9 Error Description: Feature not found" What could be causing this issue? I was…
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Having Trouble to Access PSIM in another computer
My computer was formated and sold las month and I didn't deactivate the license key. I'm trying to acces it now on my new computer and I recive an error message saying that I already use the license key in another HostID. Can you please help me? Thanks in advance. Alessandro Novatzki
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404 error when attempting to view license and profile
When I attempt to navigate any page under the "manage account" dropdown, the page gets stuck "authenticating" as seen in the attached image then gives me a 404 error. How can I fix this? I have a managed-AU license for AU Enterprise Suite v2025 for a student group. https://us.v-cdn.net/6038102/uploads/NR7TZ26DVWBL/image.png
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I have lost my old device and now i cant activate my license on my new host?
I request @altair team to deactivate my old host id, i cant tell you my host id as it has been broken but i can give my license id.
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Marketplace website down?
Hi, I'm trying to download PSIM from the marketplace site (https://altairone.com/Marketplace). However, I am getting a 404 error when navigating to the site. Best, Venkadesh
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(Step-by-Step Guide) Install & Activate Altair AI Studio (Student Edition via altairone.com)
Altair AI Studio (formerly known as RapidMiner) is a popular Data Mining software tool. Below are clear instructions on getting set-up with the free Student Edition license, downloading the tool, and activating the license inside the tool. The license will need to be renewed and reactivated (again for free) after 1 year…
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Student edition License issue
Hi there, I am currently a student in an AI no-code certificate program, and have been instructed to download AI Studio (RapidMiner Studio) for Student Use. As I am not granted a .edu email, I've been following the prescribed steps at the link below, but as my email isn't recognized as a .edu email (detailed in the…
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helping Community with attach files link
RE: [EXTERNAL] FW: 070225 Download of my AI Studio for students HI Antonio, You need to perhaps reinstall the software, it is essential that the selection in preferred license is set to Altair Units and you click OK, you will then be asked to restart the application (not the computer). Please try deleting the temporary…
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How to Install PM FlexTire™
How to Install PM FlexTire™ The PM FlexTire™ solver and example files are available for download on the Altair Marketplace. PM FlexTire™ is available to Altair customers through the Altair Partner Alliance. To access the solver, users must first contact their Altair sales representative to request access.…
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does this sound like it would work?
Good day, Rahul, I did review your suggestion, with it I have a plan to proceed to download my student version of AI Studio. Please review my steps attached, tell me what you think. Hopefully this can save us back and forth time. Antonio Community is still not set up to show the screen shot link I just sent to Raul.
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I have questions.
I now have several app copies of “ai-studio-2025.1.0-win64-install” sitting in my File Explorer Downloads folder. Should those be deleted before the re-install? I recall moving fast to open the app, getting to the Choose Install Location, screen shot 1, choosing the default Desti- nation Folder and clicking on Install. I…
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Student activation key not working after laptop reset
Good day I had to send my laptop for repairs and the technican had to reinstall my windows. Because of this, I now keep on getting the error : "license already activated using different host id" It is the same device with different ID so I cant go and deactivate the lisence from the previous PSim. Your assistance would be…
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WD_ERROR: Altair License Manager: License error
Hello! I solicited and successfully activated my Altair student bundle and was already using both HyperMesh (2025) and Inspire (2025) without any issues. When attempting to use BatchMesher in HyperMesh 2025, however, the work status returns to "pending" providing no result.…
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AI Studio activation with student license
We followed your instructions in Access and use the free Altair Student Edition - Step 4 – Activate your Software with your Student Edition License key - Altair Community I believe I completed steps 1 to 3 correctly. I completed the Altair License Utility Activation. My license was activated and stored. In my Downloads…
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How can I renew Student Edition License?
My student edition license has expired, and I cannot figure out how to renew it. The Student Edition Bundle does not appear on my Altair Marketplace. Can my account be verified so that I may renew my student edition license?
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AltairPSIM2025_win64.exe installation problems
Description: when i try to run the installer it loads up installanywhere to 100% then nothing else happens I have checked that I have enough space in my drive and also tried to execute the exe as administrator but no success. I would be very grateful if someone could give some help. Regards
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Student Edition License key Issue in PSIM
Hello,I have a problem with the license. When I installed the software PSIM, following the instructions of installation I have the next error message: https://us.v-cdn.net/6038102/uploads/Y5PAYII3LMTV/image.png https://us.v-cdn.net/6038102/uploads/S5OLU3Q5OUOH/image.png…
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License Deactivation
Hi, My Computer Crashed In The Middle Of My Project And i was unable to deactivate my license on my old computer. Is it possible for it to be reset so that i can activate on my new computer thanks!
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Unable to connect to marketplace to install extension
https://us.v-cdn.net/6038102/uploads/1T0DFIO0JIOH/marketplace-error-jpg.jpg Hi team, I have not been able to connect to marketplace the past 1 month, (I'm currently using version 9.10). This is the first time I’ve faced such persistent issues, and it's significantly affecting my workflow. I kindly request your urgent…
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SimLab for Electromagnetics/Flux - Licensing
I want to run SimLab 2025 for EMAG/Flux, and I already have an AU Electronic Designer/Engineer license under my account. During the SimLab installation, the installer requires that I choose between a node-locked and server license. Which one should I choose? How do I link it to the AU under my account? Thanks!
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Unable to connect to marketplace to install extension
https://us.v-cdn.net/6038102/uploads/JV6NM2Y2P5RE/marketplace-error-jpg.jpg Hi team, I have not been able to connect to marketplace the past 1 month, (I'm currently using version 9.10). This is the first time I’ve faced such persistent issues, and it's significantly affecting my workflow. I kindly request your urgent…
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where to find downloads
Can anyone point to where to download the installation of hyperworks 2021
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How To Create a Support Ticket/ Reach the Altair Support Team
The Altair Support page enables users to efficiently create and manage their support cases. When a user submits a support ticket, it will be moved to the proper technical team member, who will reply from within ServiceNow. Steps to Create a Ticket in Altair One Select Community and Support from the Altair One Portal.…
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Installation of Altair Inspire 2025
Hello everyone, I need to install the new 2025 version of Altair Inspire on my pc. I already have the 2024 version with an academic license. Since my pc is partitioned in C and D, and C is almost full, I installed Inspire 2024 in a dedicated folder D/Altair back in October 2024. Now, I would like to install the 2025…
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Software Download from Marketplace stops midway through. Anybody experiencing similar problems?
I want to Download Hypermesh V2025. The Download starts normally, but after a few seconds it starts slowing down and stops completely with 0 B/s. I tried re-starting my PC, deleting Browser-Cache and using another PC. Is there any chance, the Download-Servers are overloaded?
