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I can't download the hyperstudy
the files provided in the marketplace is for hypermesh only
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License already activated on different HostIDs Problem
Hi, I need some help. I activated my student license key on a temporary laptop to complete work, and now that I am transferring to my new laptop (macOS), it is saying the license ID is being used. I have tried to deactivate it through AI Studio, but it would not allow me to. Is it possible for my ID to be manually…
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Need help resetting Student License after PC formatting (HostID issue)
Hello everyone, I am an engineering student at the Federal University of ABC (UFABC) and I have been actively using the Altair Student Edition (specifically HyperMesh) for my academic coursework. Recently, I had to completely format my PC. Unfortunately, I did not deactivate my student license beforehand. Now, when I try…
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Login issue with Twin Activate software
Respected Altair Community, I was using Twin Activate software a few days back and it was working well, but for sometime now i can't able to login with my user credentials, i am getting below message in license log. I was using my Altair username and password and tried to enter i can't enter. I was using this software with…
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Manual License Deactivation
Hello, my old PC broke (MOBO with Ryzen 9 infamous problem) and I can no longer access it to deactivate my Altair/PSIM Student Edition license. Could an Altair admin please manually deactivate/reset my old activation in Altair One so I can activate the license on my new computer? Product: Altair PSIM Student Edition Thanks.
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PSIM startup error for student license
Hello, I am having sporadic issues related to the student license for PSIM and was wondering if others have experienced this as well. At times, PSIM will throw a startup licensing error such as the below that suggests that PSIM has attempted to request a feature that is not included in the student license. I have had…
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Altair Student Bundle download fails with SSL certificate problem
Hello, I am trying to download and install the Altair Student Bundle on Windows. I would like to use HyperWorks Desktop, HyperMesh, HyperLife, and OptiStruct. When I try to download the HyperWorks Desktop part, I get the following error: “SSL certificate problem: unable to get local issuer certificate” and…
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Problem Downloading Altair AI Studio for linux (This file could not be located)
I'm trying to download Altair AI Studio for linux, but when I try to download it, this message appears. Is this an internal error of the web? What can I do?
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Licensing oddly not working
Hello dear all! I am supposed to have licenses for fundemental altair products through my univesity. They do work to some extent, because i could log into the marketplace and download Hypermesh, but when it came to activating the Programm it wouldn't let me. When I start the programm, a License Setup Window appears and…
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Need support for download and installation of Altair Simulation Product
Hello Altair Support Team, We have recently purchased the license for the Altair Simulation product. Please guide me with downloading and installing the software. Thanks and regards! Bidyut Pal
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Download Simsolid 2023.3
Hello! Is there possibility to download Simsolid 2023.3? Thanks! Best regards
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Where can we download AU Data Analyst v2026
I can't find it anywhere on Altair's marketplace. Would greatly appreciate any help. Thank you!
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Problema con Licencia de Estudiante: Error -40 en ESAComp 2020 (GlobalZoneEU no encontrado)
Estimado equipo de Soporte de Altair, Soy un estudiante de la Universidad Politécnica de Madrid (UPM) y estoy teniendo problemas de licencia al intentar abrir Altair ESAComp 2020. He seguido los pasos de instalación de mi universidad: he descargado el software desde Altair One Marketplace, instalado el Gestor de Licencias…
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Download earlier versions of Inspire Studio
Dear Community, I'm experiencing issues with mouse using Inspire Studio 2025.1. Pointing is inconsistent, while all operations are fluid with Hypermesh on the same machine. I would like to download and install an earlier verion, just to check if it is a bug of the last version. In the Marketplace, menus shown below are…
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Unable to download PSIM
I am on Windows 11 with a Lenovo LOQ laptop. I have been running into issues trying to download PSIM 2026. I have gotten the student code, I can go to the Marketplace and download the .exe file, I open the file and the installation seems to start, but when the green bar reaches 100% the app immediately crashes. There is no…
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Regarding migration of student license from 1 laptop to another
Currently, I have a student license activated on my old laptop. What is the procedure to activate the license in a new laptop instead of the old one? Thank you!!
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How to solve "common installer issue"
I am trying to Install Inspire v2026 but every time I receive this error message and I don´t know hot to fix it. I downloaded the regular installation file from marketplace. I have a Windows 11 laptop. Can someone help me?
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Request for Manual License Deactivation (Student License)
Dear Support Team, I am writing to request assistance with deactivating my student license from my previous device. I recently attempted to transfer my license to a new computer. However, I made a mistake by deleting the Windows user profile and resetting the old computer before deactivating the license within the…
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Request for Manual License Deactivation (Student License)
I am writing to request assistance with deactivating my student license from my previous device. I recently attempted to transfer my license to a new computer. However, I made a mistake by deleting the Windows user profile and resetting the old computer before deactivating the license within the software. Since the old…
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License reset
Hi I had a student edition license for Altair but, due to a computer reset, i no longer have it. the following message apears: "Error activating licence: This license was already activated using diferent HostIDs." How can I solve this problem?
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How can I activate my student license without trouble?
Hello and Good morning, continuing my priveous email, I still face difficulties in entering my activation key after downloading PSIM to my computer. Anytime I try to insert it, the messege that pops on my screen is an error as shown in the image attached below, saying "Error activating license: License already exists in…
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Where can I download the coupler for EDEM v2024 and FLUENT v2024 R1?
Could anyone please help me? Where can I download the coupler for EDEM v2024 and FLUENT v2024 R1?
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My Student Account for Altair AI Studio is Blocked - What do I do?
Hello, I previously was able to login to my Altair AI Studio account (RapidMinor), however, it looks like my account is now blocked. I tried re-downloading and going through the steps, however, it doesn't work because I already received a license number. I have some homework coming due, and I am not sure where to go from…
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I got the error message like license was already activated using different host ID
Description: I opened Cast and got an error message. I tried several different things in various forums, but nothing worked. I tried deleteing and reinstalling the license and thats when I got the error message. Product/Topic Name : Inspire, Inspire Cast, Altair Student License
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Backwards compatibility issues (Solved)
Description: Hello to the whole Altair Team. I'm writing to you because my student team is using HyperMesh 2024.1 and soon new members will download the software with a student license. They can choose between different versions at the moment of the download. I've read that the you can't open a more recent file version on…