Hello, I am encountering an issue when trying to import a CAD file into EDEM. The error message states:
"Cannot load geometry. No CAD parts were generated: File may be corrupt or of the wrong type."
I have tried the following troubleshooting steps, but the issue persists:
✅ Checked that the file format is STL, STEP, or IGES
✅ Opened the file in other CAD software (SolidWorks, AutoCAD) and it looks fine
✅ Re-exported the file with different settings
✅ Verified that the file is not too complex (too many polygons)
✅ Checked that the file is stored in a directory without special characters
✅ Changed the temporary file location in EDEM Creator > Tools > Options > File Locations
Could this be caused by an issue with the file units (mm/m), a corrupt temporary file, or an unsupported geometry type? Are there any additional troubleshooting steps I should try?
Any help would be greatly appreciated! Thanks in advance. 😊