By formatting my PC, I lost access to my previously activated key.

mingos
mingos Altair Community Member

Hello! As the title suggests, I had to format my PC after having to change some parts due to a nasty fall, and now I can't use my license because the Host ID changed. This matter is of some urgency, seeing as though I need access to Altair's AI Studio for a university project. Thanks in advance!

Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI @mingos

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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