Student Edition License Problem

sbmacken
sbmacken Altair Community Member
in Community Q&A

I activated my student edition license on my laptop. I then had to send that laptop in for warranty after it had some hardware problems and a factory reset didn't help. I am now trying to activate the license on a different machine and when I try it says

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I don't know what to do about this and I have an assignment due soon using this program so I could really use the help.

Thanks!

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI @sbmacken

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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