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Hi, can my student license be deactivated and reactivated.
I've recently switched PCs due to hardware issues and cannot deactivate the license on the old system.
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email change
Hello. Our organisation is changing the email domain. I tried to change it by myself in the profile section but it was not possible. Can you help me to change this?. Thanks in advance for your help. Juan
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untill 1:00 it was perfectly working then after a softwre update it showed the following errors. Wha
untill 1:00 it was perfectly working then after a softwre update it showed the following errors. What should i do ? Should i ask for a new student license and to who ?
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Understanding Altair Unit Licensing & Usage Display
Altair Unit Licensing – A Quick Guide To clarify how Altair Units (AUs) work: Each Altair application or solver consumes a specific number of Altair Units (AUs). 1 AU equals 1000 license features. You can run any Altair product as long as enough license features are available and the required product license features are…
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How ro resolve negative volume elements?
Description: Hello. I am working on meshing an assembly of 9 parts using tetrahedral (C3D10) elements on Altair Simlab. I meshed all parts by defining the body mesh controls, creating a surface mesh and then creating a 3D solid tet mesh. I performed the quality check and used Abaqus quality feature, as I want to use this…
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License error
Is there a fix for this?
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CFD Pressure plot
Hello everyone, I'm doing a cfd computation in Altair Inspire, and I'm struggling to plot a pressure along the pipe axis plot. Apparently Inspire doesn't do plots other than convergence ones. What can I do? I also installed Paraview to post process the simulation files, but I can't find useful files other than a certain…
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Difficulty in adding users
Hi, Iam trying to add my IT (for example) as a license user. Is there a reason I am getting this error
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license already activated using different host id
I got a student license from my previous laptop and was using it. But the laptop isn't working, so when I enter the student license from my new PC, I get the error "license ready activated using different host id". Is there a solution to this?
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AI Altair One Free Student License
I have tried numerious times to get my AI Altair Studio app to acknowledge my free student lincense. I can not complete my hw assignment that requires the use of Cluster Model Visualization because it says I need to upgrade my license. Can anyone provide some support to help me get the application to allow me to use this…
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Meta Particle Generation
Good day, I hope this email finds you well. Please, I am trying to generate meta particles for spherocylinders to model a corncob. I decided to overlap meta particles to create bumps on the surface, making it resemble the texture of a cob. However, after ensuring that everything is defined correctly, the meta particle is…
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Accessing Altair Learning Center
The Altair Support page provides users with access to the Altair Learning Center page, which can be reached either directly through or by logging into the: Altair One or Altair Community Users in Altair Learning Center have access to four different sections: In the Explore Content section, users can refine their search…
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When I am importing. SLDASM in V2024 Hypermesh Optistrut. Why is It not supporting the file?
After importing this file, I am not able to see cad file of the model and I am not able perform any function on that why?
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I am a university student, and my laptop is broken. I want to transfer the license to a new laptop,
I am a university student, and my laptop is broken. I want to transfer the license to a new laptop, but I heard that I need to cancel the license first. However, since my laptop is broken, I can't perform that task. Please help me! I need the license to attend my classes. Please help!" If there's anything else you'd like…
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Problem regarding PSIM license
Hello, I originally installed the PSIM Student Version on my previous laptop. However, due to an OS issue, I had to format the laptop and later purchased a new one. Now, after installing PSIM on my new laptop, I am encountering a license-related issue preventing me from using the software. Could you please advise on how to…
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How to make particle disappear in EDEM
I am running a simulation in which I am dropping particles on an impact plate, and they are traveling or jumping inside a box partitioned into bins. Please, how can I make a particle disappear from the bin after it has settled inside the bin so that they will not interfere with subsequent particles that will be dropped…
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Altair students licensing
hello I activated my license last year but this computer is no longer working. how to deactivate the license this computer.
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How To Create a Support Ticket/ Reach the Altair Support Team
The Altair Support page enables users to efficiently create and manage their support cases. When a user submits a support ticket, it will be moved to the proper technical team member, who will reply from within ServiceNow. Steps to Create a Ticket in Altair One Select Community and Support from the Altair One Portal.…
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License reactivation
By mistake I activated the license on a computer at university I wanted to activate it on my personal computer that I have at home, so I wanted to know how to deactivate my license on the computer present at the university to which I no longer have access and reactivate it in personal.
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mat8 E1,E2,G12 missing after import
'.fem' import file has mat8 all the properties and there's no duplicates but when imported into Hypermesh 2025 it's missing E1,E2,G12 but has NU12,RHO though. I'm confused why this is happening. My colleague checked on Hypermesh 2024.1 &2022.3 and it's working fine without any issues. I'm confused, please help me out.
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Hello, I would like to install and configure my ALTAIR "licences standalone"
I have trouble to install ALTAIR "licences standalone" on my computer. I don't even have the ALTAIR software.
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Problem with student license
Please deactivate my student license, my old computer is broken @Rahul_P1 please help me
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Problem with my student license in PSIM
Dear PSIM Support Team, I have been using PSIM with a student license for some time. However, today I accidentally uninstalled PSIM and am now trying to reinstall it. When I enter my student license, I receive the following error message: "Error activating license: License already exists in license store." I need to use…
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reintall hypermesh on a new pc for studient reasons (the older pc cannot working)
please give the instructions to reinstall on my new pc the exist student version for university lessons?
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blocked account
how to unblock my student account????