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student activation
Hi. I have a new computer and I don't have access to the old computer to remove the license because it is broken. I would appreciate your help in renewing the license.
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I would like my student account license manually deactivated
Hello my device on which i used altair has been formatted and i cannot use altair on my new device . I would like my student account license manually deactivated so that I can login on my new device. Regards my email - advait.karadkhedkar@walchandsangli.ac.in
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Hi,I am using mac m1 and want to deactivate my license how to do that?
Description: Kindly add description here Product/Topic Name : Kindly include the product name, version if applicable here. Also, Don't forget to tag with the product/topic related to your question. *Note from Community Team - Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so…
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Need a human that we can contact for IT questions
Please give me a phone number to contact a human to ask some IT questions. We keep getting the run-around on this online forum.
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Problem licensing
Hello, We have a problem of licensing as show the pictures. Can you help me to solve this problem? Thank you
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How does one open a support ticket for Altair products?
Ever since Altair was acquired by Siemens, I have been unable to open support cases. On Altair One / Altair Support (https://support.altair.com/csm), I click the button "Login to Create and Review your cases" but receive the error message, "User is not assigned to this application." Siemens support has informed me that the…
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My Pc is Formatted I am not able to activate my license
Due to some repairing my PC was formatted and the altair license was also deleted i am requesting the support team to kindly help me deactivate my old student license and reinstall it inside my computer as soon as possible.
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How do I login into Rapid minor Software?
Hi, I have gotten my student bundle license activation key but am not able to login to the software. It states that my Account has been blocked.
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I want to delete my altair account. Anyone knows how to do it?
Hi, I want to delete my altair account. Can you help me?
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Can't activate student license and cant deactivate license because its not found
Hi, When I try to activate my student license, I get the the Error, "License was already activated using a different HostID. Then, when I try to deactivate it and activate it again, it says my License is not found I was using the license last year on this same device, but I had to reset my laptop. Can anyone help? Thank…
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AI Studio Setup with Student License
I've have a really hard time setting AI studio with my student license, and I don't know what to do anymore. I get this error. "The AI Studio feature could not be checked out.Potential causes: - Unable to find the RapidMiner Studio feature on Altair One. Please check your setup." "Altair Managed Licensing: License…
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Deactivate student license
hi i formated my pc and cannot get an other license, is it possible to deactivate my actual one please ? thank you
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license on new pc
hi Please reset the activation of my node‑locked license because the previous host has been removed and I need to activate it on a new machine. host-id:38A7463C5449 license number:LVPKF-4I63V-983GK-CW98Y thank you
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Not able to access my 6 month free-trial for Altair IoT studio
I'm not able to access my Altair IoT studio, with the usual links I used to access, moreover could not find any new links from siemens to access it as well. Please help me in this situation.
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Registration Changes
In my Altair registration, my institutional email was linked to the university's foundation by the professors in the research lab during my master's degree. Now, as a doctoral student, I would like to change my registration and obtain a student leave of absence. Could you inform me of the procedures?
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Delete account
Hi, I request to delete my whole altair account.
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Best way to parametrize electric motor?
Hello, I am designing an electric motor and I am looking for the best solution to parametrize my model in order to study the effect of several geometrical lengths in my design. At the moment I am working with SolidWorks, but SimLab does not allow me to change its geometry in a parametric way. Therefore, every time I want…
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Marketplace and Downloads, Licensing and Altair Units
License issue we have altair one license but still there is license error
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What does this symbol mean?
Hi, When I volume mesh my body, I get that a volume gets this symbol after meshing. Could someone understand me what it means? All other bodies get a 3d shape next to their name, but only the air of my motor (cavity1) gets this blue 2d shape next to its name.
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Turbo Prep and Auto Model Not Activating After Student Edition Installation
Hello, My Altair AI Studio Education license had expired, so I submitted a renewal request. The academic support team verified my account for Student Edition use and directed me to the instructions at the following link: Since my account was already verified, I started from Step 2 and followed all the steps carefully — I…
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Student license key change
I just changed from windows to fedora and i want to activate my student key but i have to revocate it from windows, but i formated my computer, what should i do ?
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Please, License Reset Request
Hello, I previously activated my Altair license on an old computer, but I no longer have access to that machine and could not deactivate the license. When trying to activate on my new computer, I receive a message that the license is already registered on another system. Could you please reset or deactivate the license…
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Invalid License Problem in Student edition
Hello, I have recently installed HyperWorks. When I run Motion Solve, it shows an "invalid license" error. Please guide me, what should I do?
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E-Drive: issue on Main motor control block execute on interrupt
Dear Team, In the e-drive motor control project (open-loop and closed-loop), we initially worked with Launchpad F280049C mcu using the GANINV board, and the system was working fine….In this setup, the *main motor control is executed on interrupt, configured with *ADCBINT1 and EOC2 mode. Later, we converted the same project…
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I tried to install the software for my class but I am having this issue can anyone here to help me?
Please help me to solve this and guide me to install the software
