How to make Flightstream recognize my active student license?

Rachellive11
Rachellive11 Altair Community Member
in Community Q&A

I have completed all the steps to download Flightstream and to activate my student license in the system, according to a video tutorial. However, as I launch the app, I come across this error: License checkout…not found. Any idea how to solve it?

fligthsterror.JPG
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Best Answers

  • rgiri
    rgiri
    Altair Employee
    Answer ✓

    Hello Rachel,

    The final part of the message says edu checkout was a success, so you must be able to use FlightStream with the student license without any issues now...

    If you still can't use it, please let me know.

    Thanks & Regards

    Ritangshu Giri

  • Rachellive11
    Rachellive11 Altair Community Member
    edited April 22 Answer ✓

    I've just successful imported CAD model into Flightstream. I've gotten spooked by the message, but the software seems to be working! Thanks again for your assistance!

Answers

  • rgiri
    rgiri
    Altair Employee

    Hello,

    To access FlightStream with a student license, please follow the below mentioned steps :-

    1. Use your student email (.edu) to create an account on Altair.com.
    2. Once your account is active, download FlightStream from the Altair Marketplace
    3. Please follow the Installation Guide in the installation folder to install necessary dependencies.
    4. Go to Altair Student License Activation and follow steps for license activation.

    If you still encounter the attached error after this, feel free to let me know, and I’ll be happy to assist.

    Thanks & Regards

    Ritangshu Giri

  • Rachellive11
    Rachellive11 Altair Community Member

    Hello, Ritangshu Giri!

    Thanks for your quick response.

    I have indeed completed those 4 steps before running into the error.

    Therefore, I would very much appreciate your assistance for solving it.

  • rgiri
    rgiri
    Altair Employee
    Answer ✓

    Hello Rachel,

    The final part of the message says edu checkout was a success, so you must be able to use FlightStream with the student license without any issues now...

    If you still can't use it, please let me know.

    Thanks & Regards

    Ritangshu Giri

  • Rachellive11
    Rachellive11 Altair Community Member
    edited April 22 Answer ✓

    I've just successful imported CAD model into Flightstream. I've gotten spooked by the message, but the software seems to be working! Thanks again for your assistance!

  • rgiri
    rgiri
    Altair Employee

    Glad it's working.

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