Subject: Student License Not Visible – Kumoh National Institute of Technology

choii
choii New Altair Community Member
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Hello,

I have created an Altair One account using my university email address (@kumoh.ac.kr) and submitted a request for a student license. However, I still cannot see the Student Edition License or any free student products in the Marketplace.

Could you please check my account and enable student access?

I cannot see the student Edition Bundle button in my account

University: Kumoh National Institute of Technology
Email: [your_email@kumoh.ac.kr]

Thank you!

Answers

  • AltairLiz
    AltairLiz
    Altair Employee

    Hi @choii,

    I have forwarded a request to our Academic team to look into this issue for you. You are currently showing up as a commercial user rather than a student which is why you cannot see a Student license option. Someone from the Academic team will reach out to you.

  • Rahul_P1
    Rahul_P1
    Altair Employee

    Hi @choii

    Your account is verified for student edition use and you can now use the free student edition,

    You now need to follow the steps here - exactly in order to generate the license key and only then will you get the download option for the software.

    Start from step 2 since your account is already verified then follow all the steps there to download and activate the software. Please use the Altair Community if you have further questions or concerns and we will help you out there.

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