How can I deactivate my license without using my pc?

LorenzoP86

Hi!

i've destroyed my laptop pc connecting a prototype for academic experiment without voltage protection (so ssstupid)

Fortunately i've recovered the ssd in a new computer the software is working but i need to reactivate the license in this new machine

how can I proceed?

Thank'you very much!

Rahul_P1

HI,

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

LorenzoP86

Hi

thank'you very much

i solved eliminating the last *.lic file and activating again the license after your deactivation action

very kind

see you