General License question

Jason_2025
Jason_2025 New Altair Community Member

We just renewed our license early and just wanted to confirm that we would see an update to out Altair One portal within a few days and nothing has changed yet. The renewal date is 2025-02-01 and we renewed on 2025-16-01.

Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee

    Hello,

    New licenses will be added to the portal form 1 week to 1 day before start date, mostly depending on the products in the license.

    Thanks,

    Matthieu