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Hypermesh to LS Dyna K file
Hi there, Im taking a finite element class and I made a mesh in the student edition of hypermesh, but I cant seem to export it to an LS Dyna K file. Could you help please? Thank you
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student activation
Hi. I have a new computer and I don't have access to the old computer to remove the license because it is broken. I would appreciate your help in renewing the license.
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Radioss error message
Any help will be welcome. I kept getting the error attached. My computer storage is okay and i have deleted unwanted files just in case. Thanks
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license actevtion
I am using the student version of Altair FEKO. I previously activated my license on my old laptop. I recently switched to a new laptop, and when I try to activate the software using the same license key, I receive a message saying that the key has already been used. Unfortunately, I no longer have access to my old laptop,…
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I’m having an issue with my PSIM Student Edition license. After formatting my computer, I no longer
Description: Kindly add description here Product/Topic Name : Kindly include the product name, version if applicable here. Also, Don't forget to tag with the product/topic related to your question. *Note from Community Team - Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so…
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Error when starting simulation
Hello! I am a fresher to EDEM, I have just used it for 2 days, hence, now I am facing trouble with my case. I am trying to simulate double mixer, after I set up and when I move to simulator, I hit the button "start simulating" but it is unable to run without any message. How can I identify the problem? I hope you can help…
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I would like my student account license manually deactivated
Hello my device on which i used altair has been formatted and i cannot use altair on my new device . I would like my student account license manually deactivated so that I can login on my new device. Regards my email - advait.karadkhedkar@walchandsangli.ac.in
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PSIM
Bonjour, J'ai activé ma clé de licence étudiant en septembre sur un ancien ordinateur et j'aimerais pouvoir la désactiver pour pouvoir la réactiver sur mon nouvel ordinateur. Je précise ne plus avoir accès à cet ancien ordinateur. Merci par avance
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Monarch Classic Licensing for EU users
Hello, Our organization has been using Monarch Classic exclusively in North America. I have recently encountered an issue where I cant get a employee authorized that lives in England. Is there a work around? Feature: MonarchClassic Error Code: -40 Error Description: [LicID 160717] AU Data Analyst - (Err: -40) While…
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Hi,I am using mac m1 and want to deactivate my license how to do that?
Description: Kindly add description here Product/Topic Name : Kindly include the product name, version if applicable here. Also, Don't forget to tag with the product/topic related to your question. *Note from Community Team - Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so…
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How to obtain the Length (Bounding Box Diagonal) of meta-particles using EDEMpy?
The difficulty lies in how to determine which basic particles belong to the same Meta-Particle. Please help me, thank you.
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Need a human that we can contact for IT questions
Please give me a phone number to contact a human to ask some IT questions. We keep getting the run-around on this online forum.
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Urgent: PSIM License Activation Issue (Student Edition)
subject: Urgent: PSIM License Activation Issue (Student Edition) Dear Altair Support Team, I am writing to request technical assistance regarding a persistent license activation error with PSIM. I am a student using the Student Edition registered with my university email. Despite successfully receiving the license, I am…
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acusolve,UDF
Hi, I am a new user of AcuSolve and I want to learn how to write UDFs in AcuSolve. Could you please recommend some official learning materials, tutorials, or example files for beginners? It would be very helpful if there are basic guides, syntax references, or simple UDF examples. Thank you very much.
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In the EDEM software, is it possible to use a particle-bonded model as an equivalent substitute for
In the EDEM software, is it possible to use a particle-bonded model as an equivalent substitute for a complex rigid body?
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Problem with the license
I am having trouble accessing Altair PSIM because my license is still to my old computer. Unfortunately, my previous computer broke down unexpectedly, and I did not have enough time to deactivate the license before it stopped working. Because of that, I am now unable to activate or use Altair PSIM on my current computer. I…
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Altair Student Edition license access
Hello, I have a problem with my Altair FEKO Student Edition license. Unfortunately, my previous PC has broken and I no longer have access to it. Because of this, I was not able to deactivate the license before the system became unusable. Now I cannot activate the license on my new machine. Could you please help me reset or…
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Problem licensing
Hello, We have a problem of licensing as show the pictures. Can you help me to solve this problem? Thank you
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How does one open a support ticket for Altair products?
Ever since Altair was acquired by Siemens, I have been unable to open support cases. On Altair One / Altair Support (https://support.altair.com/csm), I click the button "Login to Create and Review your cases" but receive the error message, "User is not assigned to this application." Siemens support has informed me that the…
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EDEM, CFD-DEM
In the EDEM software, is it possible to use a particle-bonded model as an equivalent substitute for a complex rigid body? My primary application involves CFD-DEM simulations. The key requirement is to accurately determine the total fluid forces and torques acting on this complex rigid body within the flow field using this…
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Radiation in AcuSolve–EDEM coupling (2026): particle–wall interaction?
Hello, I have been working through the tutorial ACU-T 6103: AcuSolve–EDEM Bidirectional Coupling with Heat Transfer. In my case, particles are in contact with a hot wall (~600 K), and I would like to include radiative heat transfer effects on the particles. I noticed in the AcuSolve 2026 release notes that a new feature…
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Question on Altair SLC Personal Edition – 2025 vs 2026 Licensing Behavior
Hello, I would like to clarify the current availability of the Altair SLC Personal Edition. At the moment, I have downloaded and tested the SLC 2025 engine installer, which appears to allow local usage without requiring Altair Managed Licensing (ALM), effectively behaving like a Personal Edition. However, when testing the…
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Random Vibrations response in Topology Optimization
Hi, I'm looking into the design of a componet subject to strong random vibrations, I read that Optistruct can use the stress response of a random vibration as a constraint in the topology optimization, and can optimize the structure such that the 3 sigma stress stays below a certain limit for the component subject to the…
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Altair Genesis
What is Altair Genesis? I know its explaination where in marketplace and that's all. There is no more information or video about explaining it.
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My Pc is Formatted I am not able to activate my license
Due to some repairing my PC was formatted and the altair license was also deleted i am requesting the support team to kindly help me deactivate my old student license and reinstall it inside my computer as soon as possible.
