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Request to Delete AltairOne Account
To customer support, I'm requesting the deletion of my AltairOne account as I created this account in error. I can't seem to find a way to delete my account through editing my profile.
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PC Breakdown – Request to Transfer Account/License to a New PC
Hello, My previous PC (ROG STRIX G16) has completely stopped working, but I need to continue my simulation work on a new PC. Could you please help me deactivate the license/account usage on my old PC so that I can activate and use it on my new computer? I will sign in with the same account once the new PC is ready. Thank…
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Request for Altair One Account Deletion
Dear Altair Support Team, I would like to request the removal of my Altair One account. I was unable to find an option to delete it through my account settings, so I am reaching out for your assistance. Kindly proceed with the account deletion and confirm once the process is completed. Thank you for your support.
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how to edit or delete community post
Hi, i would like to edit my previus post on the comunity, however I don't have the option to do so from the three dot menu. I can only mute the post and the option to edit or report aren't shown unlike what i have read on guides from a few months ago. Is it no longer allowed? Any kind of help is appreciated. Thank you in…
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계정 삭제 혹은 탈퇴 요청
저의 계정 삭제 혹은 탈퇴를 요청합니다.
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Request deletion of my Altair One account
Hello Altair Support, I would like to request deletion of my Altair One account. I am unable to delete the account myself through the profile settings, so I am asking for manual assistance. Please delete this account and let me know once the deletion has been completed. Thank you.
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I can't join my correct university team
I am part of the University of Ottawa and for some reason when I created my account with my university email it automatically put me into a community but this is the incorrect one. This one is located in Quebec and owned by some random person NOT by our team. I would like to be moved to the correct team please or delete my…
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Change Type of Account
I need to change my account type for "Everyone Else". I created a student account for FSAE, but my team has a company license.
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Request for Altair One Account Deletion
Please delete my Altair One account associated with my email. Reason: Want to create fresh account.
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Request for Altair One Account Deletion
Hello Altair Support, I would like to request deletion of my Altair One account. I am unable to delete the account myself through the profile settings, so I am asking for manual assistance. Please delete this account and let me know once the deletion has been completed. Thank you.
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Request for Altair One Account Deletion
Hello Altair Support, I would like to request deletion of my Altair One account. I am unable to delete the account myself through the profile settings, so I am asking for manual assistance. Please delete this account and let me know once the deletion has been completed. Thank you.
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request to delete an AltairOne account and to recreate one with the right license
Dear Altair Support Team, I would like to request the deletion of my account associated with the following email address: nicola.delmonaco@studenti.unipd.it I created this account to use HyperWorks, but at the moment i don't have an active license so i have to recreate an account . Please confirm once the account has been…
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Altair One Login trouble
Description: Hello, Im a student at the Technical University of Munich and have an Altair account (go57xuz _AT_ mytum.de) in order to use Hypermesh and related applications. Since a couple of days I am unable to log into my account, since the password is apparently wrong. I would therefore like to reset my password, but I…
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Request to delete my account
I would like to delete my account so I can correctly adress my license (I created the account in the university terms)
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Issues with Password Reset and Account Verification - seungho0219@g.skku.edu
Description: Dear Support Team, I am writing to request assistance with my account password. I recently created an account using my university email address (seungho0219@g.skku.edu). However, I do not have the password to log in. To resolve this, I have attempted to use the "Forgot Password" feature to reset it, but I have…
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Issues with Password Reset and Account Verification - seungho0219@g.skku.edu
Description: Dear Support Team, I am writing to request assistance with my account password. I recently created an account using my university email address (seungho0219@g.skku.edu). However, I do not have the password to log in. To resolve this, I have attempted to use the "Forgot Password" feature to reset it, but I have…
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Student license
I requested a student account to get the free PSIM license, but it asks me to buy it; the download option and the license option don't appear.
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Altair Student License Re-registration After Account Deletion
Hello, I have a question about the Altair Student License. If I deactivate the student license linked to my current account and then delete that account, can I sign up again with my university email and activate a new student license without any issue? Please let me know if this is allowed. Thank you.
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Problemas com a minha licença de estudante
Minha licença do PSIM estava ativa no meu computador antigo que estragou e eu perdi acesso a ela. Existe alguma forma que eu consiga desativar a licença sem ter acesso ao computador antigo? Assim poderia ativar no meu computador atual e utilizar o PSIM. Aproveitando, como faço para renovar minha licença? Olhei no meu…
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License Reset Request - Student Edition - HostID Mismatch
Hi, I am using the Altair Student Edition for AI Studio. My Linux OS (Fedora 43) used a randomized MAC address during my initial activation this morning. I have since disabled randomization to use my permanent hardware MAC, but I am now receiving the error: "This license was already activated using different HostIDs." I…
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Account deletion
I want to delete my whole altair account. Anyone knows how to do it?
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Failed Activation on Linux - Looking for a Private Support Contact
Hello Community and Altair Support Team, I require urgent assistance to activate my one-year Student License. I am using HyperWorks 2025.1 on Linux (Ubuntu). My issue requires private communication due to the sensitive nature of the information involved (License Key and Host ID). 🛑 Problem Summary: Wrong License Activated:…
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Student Account Blocked
I am new to Altair AI Studio and received my License Key as a student. It kept saying invalid credentials and now it says that my account is blocked. Is there a way to unblocked my account? And what are the steps to use login and use AI Studio?
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My License Key Expired
It seems my Altair AI Studio license key expired. I don't know how to find they key, and when I click the help button to find it, it takes me to a page to sign in. When I go to sign in, it says my information cannot be found even though I do have an account. At this point I just feel at a dead end and don't know how to get…
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student registration
Description: I am US high school student wanting acquire altair student products, need student account to do. My district email blocks out senders outside of district, so I cannot verify identity with student email (school admins say no). I have transcript and student ID. What is the way for me to register account? Looked…