Issue with Altair Inspire OptiStruct License in Personal Edition

Kaminari
Kaminari Altair Community Member
edited November 2024 in Community Q&A

Hi, I recently downloaded the program and I am experiencing an issue with the OptiStruct license in Altair Inspire Personal Edition and would appreciate any help you can provide.

Specifically, when I try to run a topology optimization, an error message appears indicating that a license for Inspire OptiStruct Solver feature couldn't be found. The message suggests checking the network connection and ensuring a valid license file is available. I am not sure how to fix it. Attached is a screenshot of the error message for clarity.

Captura de pantalla 2024-11-03 112426.png
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Answers

  • nitramgorre
    nitramgorre New Altair Community Member
    https://community.altair.com/discussion/60300/issue-with-altair-inspire-optistruct-license-in-personal-edition

    I am having the same issue with Inspire 2024.1.1 on a Personal Edition, even if I just do the tutorials. Did you manage to resolve it ?

  • Stein
    Stein New Altair Community Member

    I am experiencing the same license issue as you: Unable to find a license for the Inspire OptiStruct Solver feature. The only difference is that my error message states: 'A license for the feature %1 could not be found.' Any ideas?

  • Kaminari
    Kaminari Altair Community Member

    Still without a solution 😞

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI,

    Please request for a personal edition again and download the latest exe to bypass this error.

  • Frank_Herrmann
    Frank_Herrmann Altair Community Member

    Hi Rahul_P1, requesting for a new personal edition does not solve the problem. The problem remains the same: When a run is started with run options set to OptiStruct you can follow it in the run folder. The preprocessing is doing fine. But when the OptiStruct should start the run ends with a fatal error. Opening in the run folder the file "optiAnalysis.out" gives the following information:

    ***************************************************************
    THE FOLLOWING ERROR MESSAGE WAS RETRIEVED FROM THE LICENSE SERVER
    Altair License Manager: License error

    Feature(s): InspireOSSolverPE
    Error Code: 12
    Error Description:
    Software expired

    License Path: C:\Program Files\Altair\2024.1Pers\InspirePersonal2024.1.1\hwx\bin\win64\security\altair_lic.dat;C:\Program Files\Altair\2024.1Pers\InspirePersonal2024.1.1\hwx\bin\win64/security/altair_lic.dat
    Altair License Manager: License error

    Feature(s): GlobalZoneEU, HyperWorksEDU
    Error Code: 9
    Error Description:
    Feature not found

    License Path: C:\Program Files\Altair\2024.1Pers\InspirePersonal2024.1.1\hwx\bin\win64\security\altair_lic.dat;C:\Program Files\Altair\2024.1Pers\InspirePersonal2024.1.1\hwx\bin\win64/security/altair_lic.dat

    No Available License
    ***************************************************************

    My question now is: Do I have to do any handling with any altair_lic.dat file? I just executed the AltairInspirePersonal2024.1.1_win64.exe and that's it. Is there a misunderstanding from my side?

    Thanks for any help and best regards, Frank

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI, you dont need a license file for the personal edition, we will notify the development team, Please request and use the free student edition which you are eligible to as a student at university -https://community.altair.com/discussion/34207/instructions-to-access-the-free-altair-student-edition-now-in-altair-one#latest

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