WHERE ARE ALL THE FILES as a privileged customer?

MITCHELL_21455
MITCHELL_21455 Altair Community Member
edited October 22 in Community Q&A

This Altair One Portal does not seem to comprehensive include some of the Altair related information from publicly accessible Altair website(s).

For example, the following website is visible to the public, and yet, I can't seem to locate the example files that is included there (because you hid them). So as a licensed customer, how do get access to some of these things? Thanks

https://2021.help.altair.com/2021/hwsolvers/os/topics/solvers/os/nlstat_analysis_arthritis_finger_os_tut_r.htm

OS-T: 1580 NLSTAT Analysis of Arthritic Finger

Select the arthritis_finger.fem file you saved to your working directory from the optistruct.zip file.

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  • AltairLiz
    AltairLiz
    Altair Employee
    edited October 22 Answer ✓
    MITCHELL_21455 said:

    Perfect!  It's there.  Not very intuitive about where to look. 2021 is there as linked. Where would the 2022, 2023 counterparts of files and documentation be... Gotta have some good way to direct people to the info. Search for 'arthritis' for example should and could do the trick, but that doesn't work...

    Anyway, THANK YOU ELIZABETH!!!

    You can find similar downloads and documentation (Installation guides, user guides, etc.) on the Product Documentation page of the Community: https://community.altair.com/community?id=altair_product_documentation.  You would just need to change the version filter to get files associated with those releases:

    image

     

    I have sent an email to our documentation team, letting them know about your frustration finding these tutorial files. However, I did see that the current documentation for that tutorial provides a link to the .fem file at the beginning of the tutorial:  https://help.altair.com/hwsolvers/os/topics/solvers/os/arthritic_finger_tutorial_r.htm

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