Request help for deactivating license from a damaged old devies

Alaric

Hello,

I would like to ask your help for deactivating my license from my previous damaged device. The old laptop could not operate anymore. I can not deactivate the license by myself. 

Could you help me deactivate or suggest how to do by myself?

Thank you so much for your help.

Alaric

Rahul_P1

Please follow the instructions here -

Altair Student Edition - Deactivate from one computer to activate in another in the rare case a computer is lost or malfunctional — Altair Community

If you cannot access the old device, reply here and we will deactivate in the cloud for you.