Dashboard missing renew button

Philip Masding_21736
Philip Masding_21736 New Altair Community Member
edited April 2023 in Community Q&A

An email from Altair said log on to your dashboard and press the renew button for your personal edition licence. But there is no renew button just a button to express interest in the professional licence and no option to decline 

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Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited April 2023

    Hello Philip,

    There was an issue with your account preventing the button to show up. We have manually renewed your Personal Edition and you should be all set.

    Thanks,

    Matthieu

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