activate the student license after Formatting my notebook

DouglasPolita
DouglasPolita Altair Community Member
in Community Q&A

Hi,

I had activated my student license for PSIM on my notebook, but after upgrading my hard drive to an SSD and resetting the system, I can’t activate the license again. I'm getting this error:

"Error activating license: This license was already activated using different HostIDs"

Could you help me reset the license so I can use it on my current setup?

Thanks in advance!

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI, @DouglasPolita

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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