-
Register Now: Accelerate design exploration and optimization with Simcenter PSIM & Simcenter HEEDS
Our next community conversation is coming up on Oct 8, 2026. In this webinar, we’ll show how engineers can move beyond manual trial-and-error methods to efficiently evaluate design alternatives, automate parameter studies, and identify optimal solutions with greater confidence. Learn how this integrated approach helps…
-
Altair Documentation Portal Sunset
The Altair documentation portal located at help.altair.com and https://support.altair.com/csm?id=altair_product_documentation is currently being sunset as part of the transition to Siemens Support Center. After the sunset, Altair product documentation for versions 2026.1 and later will be available exclusively through…
-
Important update to All Siemens (previously Altair) Academic Customers and Users.
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
-
Altair Support is Moving to Siemens Support Center!
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
-
Issue reactivating my Altair student license after reinstalling Windows
I recently reinstalled Windows and can no longer deactivate my Altair student license from my old host ID. Could the community or Altair support please help me release the previous host ID so I can reactivate my software? Altair One Email: 73744581@est.unap.edu.pe
-
HyperMesh Student Edition – License reset needed after old computer failure
Hello Support Team, I previously activated my Student Edition license on my older computer, which is now broken and inaccessible. I therefore cannot deactivate the license on that device. When activating HyperMesh Desktop 2026.1 on my new computer, I receive this error: “Error activating license: This license was already…
-
Licensing conflict school Student license and free education license
I have a Surface Pro 11 running Windows 11. Based on what I have been told, my system should be capable of running RapidMiner Studio without any issues.I believe I may have accidentally created a licensing conflict. Before my class started, I signed up for a trial plan. Once the semester began, I was required to create an…
-
Offline Licensing doesn't work
I am going to Malaysia and China in the coming weeks, and my license is EU only. This means I can't access my software when roaming through both of these countries. Recommendation from Altair was to work with checked-out licenses, aka, offline mode. However, when i click the offline button, it says it isn't working /…
-
License Activation Error – Different Host ID (First-Time Installation)
Hello Altair Support Team, I am installing Altair HyperMesh 2026 Student Edition for the first time on my laptop. I have never activated this license on another laptop, but I receive the error: “The license was already activated using a different Host ID.” Please check my license activation status and help me resolve this…
-
Significant Reduction in Particle Impact Velocity Compared to Initial Injection Velocity in EDEM
Hi everyone, I am currently running a DEM simulation in Altair EDEM using the Tavares breakage model. In my setup, particles are injected vertically downward into a tube and subsequently collide with a plate at the bottom. The initial particle velocity is set to 19.8 m/s in the negative Z-direction. However, after…
-
PSIM student edition license
I was recently granted authorization for the student edition license of Altair One to use PSIM. I read that it includes the Motor Drive module, but while trying to activate the software, I kept getting license errors. I checked the contents of the license, and it does not seem to include anything related to PSIM. I have…
-
PSIM 2026 Student License – Unable to Access License Store on Laptop and Existing HostID Error on De
Hello, I am having trouble activating my PSIM 2026 Student Edition license on my desktop. On my laptop, I receive the error “Unable to access license store” when selecting the User license store. As a result, the license activation window is disabled, and I cannot activate or deactivate the license on my laptop. On my…
-
what is the standard procedure to run a TFT display with embed STM32?
Hello all, how hard or easy is it to implement TFT display using Embed stm32 ? Does anyone have any experience ? Does embed have specific blocks that makes implement display module easy?
-
licensing issue with OptiStruct in the Student Edition
Hello, I am experiencing a licensing issue with OptiStruct in the Student Edition. I am using: Altair HyperWorks 2022.3 Student Edition OptiStruct 2025 Windows 10 This configuration had been working correctly before, including HyperWorks 2022.3 with the external OptiStruct 2025 solver. My Student Edition license was…
-
Request to Unlock Account and Reset Password
Hello, I am contacting from my personal account because I forgot the password for my student account. I tried to remember my password, but my account is locked after some log-in attempts. I'v emailed the old Altair support address and received an automatic reply from Siemens saying that mailbox has been decommissioned, so…
-
Inspire 2026.1 PolyFoam profile: "There are no contributed features" on managed license (Structure,
Product: Simcenter/Altair Inspire 2026.1 (build 2026.1.0.28), Windows 11 x64. Licensing: Altair One managed licensing, license ID 180271 (AU Enterprise Suite, 100 AU, expires 11 Nov 2026). Altair License Utility 2026.1 shows "You are authorized to use Managed Licensing". What works: HyperMesh 2026.1 and OptiStruct 2026.1…
-
PSIM 26.1 Student Edition – Error Code 9 – Missing License Features
Dear Altair Support Team, I am a university student experiencing a license activation problem with PSIM 26.1. When I open PSIM, I receive the following errors: Error Code: 9 – Feature not found Missing features: PSIMPowerSupplyFeature and PSIMPowerSupply My Altair license was generated on August 22, 2026. The license file…
-
Problem launching Inspire and HyperMesh 2026.1 on Windows 11
Hello, I'm using the Altair Student Bundle Edition on Windows 11, and I'm having problems opening both Inspire and HyperMesh 2026.1. Both programs worked fine at first, but after a few days they started showing errors and stopped opening correctly. I tried reinstalling Inspire using both the standard installer and the…
-
PSIM2026 Error
I activated PSIM using an activation key from a student license, but when I launch PSIM, it shows "Ready" as attached in the image and I cannot operate it. Please tell me how to resolve this situation. Thank you.
-
PSIM 26.1 Student Edition — Missing PSIM License Features (Error 9 and Error 67)
Hello Altair Support Team, I am using PSIM 26.1 with an Altair Student Edition license valid until March 25, 2027. My computer is authorized in the Altair License Utility, and the license activation was successful. However, PSIM reports the following errors: Error Code 9: PSIMPowerSupplyFeature — Feature not found. Error…
-
Student Licence Error
Dear Altair Support Team, I am writing to request on my PSIM Student Edition license. I recently had to reset the password of my account, and when a i run the aplication it keeps hapining this. Could you please assist me in solving this? Thank you for your time and support. Best regards, Carlos
-
Student License Error
Hello, I have this problem with the license and I don't know how to resolve it. Can someone help me?
-
Unable to Deactivate Student Edition License – HTTP 403 Access Denied EDIT: solved
EDIT: Sorry I don't need help anymore
-
Fatigue Analysis in HyperLife Using Sequantial Force
Hello everyone, I am trying to perform a fatigue analysis of a brake pedal in HyperLife using a load cycle. I need to apply the load steps sequentially, following the actual loading sequence shown in the attached image. The stress results from my nonlinear static analysis exceed the material's yield strength. Therefore, I…
-
Student License
I am getting a Error activating license: This license was already activated using different HostIDs. I forgot to deactivate the licence on the previous operating system before switching. How do i change the host id in the license?