-
Register Now: Accelerate design exploration and optimization with Simcenter PSIM & Simcenter HEEDS
Our next community conversation is coming up on Oct 8, 2026. In this webinar, we’ll show how engineers can move beyond manual trial-and-error methods to efficiently evaluate design alternatives, automate parameter studies, and identify optimal solutions with greater confidence. Learn how this integrated approach helps…
-
Altair Documentation Portal Sunset
The Altair documentation portal located at help.altair.com and https://support.altair.com/csm?id=altair_product_documentation is currently being sunset as part of the transition to Siemens Support Center. After the sunset, Altair product documentation for versions 2026.1 and later will be available exclusively through…
-
Important update to All Siemens (previously Altair) Academic Customers and Users.
We continue to support our academic customers and users who were using and need to use the Altair One system during the transition to the Siemens Ecosystem. You can access its marketplace, downloads and Altair units managed licenses as before. You need to use the same URL - https://altairone.com/Marketplace during our…
-
Altair Support is Moving to Siemens Support Center!
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
-
How to set time increment in HyperView 2025.1?
How can I define the time increment for the animation in HyperView (Transient Mode)? The "Increment by:" box does not allow values below 1. E.g. I cannot define a time-step of 0.01 s for instance. Thank you!
-
Unable to Download HyperMesh After Activating Student License
Dear Support Team, I have already activated my student license using my university email address. However, the download button for HyperMesh is not appearing on the website, so I am unable to download the software. Could you please help me or send me a link for download? Thank you for your time and assistance.
-
라이센스 등록 관련 문제
Description: 학생 라이센스를 발급 받고 altair License Utility의 activation 영역에서 라이센스를 입력 하고 활성화 할 수 없음 license store에서 user은 error: unable to access license store로 활성화 불가능 sistem과 server은 (requires admin)으로 되있음. 이를 해결하기 위해 altair License Utility를 관리자 권한으로 실행 할 경우 user 부분은 똑같이 활성이 불가능 하지만 sistem은 활성화가 가능하였음. 활성화가 되고 psim을 실행하여 새파일을 열면…
-
Simulating 90° extrusion in Inspire Extrude: Workaround for billet alignment issue
Hello, I would like to know if it is possible to simulate an extrusion process where there is a 90° angle between the billet and the extruded profile. Currently, when I try to insert the billet, the software only allows me to align it along the output flow axis. Is there a workaround or a specific setting to achieve this?…
-
Download button doesn't appear
Hello, I'm having trouble installing the Inspire software with the student license. I followed the provided tutorial to activate the license without any issues. However, the "Download" button doesn't appear on the software page in the Marketplace, even though I logged out and back in as instructed in the tutorial. Could…
-
Missing Software Downloads tab for Simcenter PSIM Student Edition, license active
Dear Altair Support Team, My account email: 6048455@stu.kmu.ac.kr Student License Key: LJ7ZE-F8X1G-5QX6J-KW9KH License Status: Active Problem description: I have successfully applied and activated my Simcenter PSIM student license, and the license status shows active. However, after logging into Altair One Marketplace,…
-
Student Edition: Software Downloads tab missing for HyperMesh and OptiStruct
Hello Altair Support Team, I have generated and received my Student Edition on-premise activation key. However, when I log into Altair Marketplace under the Student Edition Bundle, the "Software Downloads" tab does not appear for Simcenter HyperMesh or Simcenter OptiStruct (only "Info" and "Try and Buy" appear). I have…
-
Unable to Download HyperMesh Through Altair One Marketplace (Student Edition)
Dear Altair Support Team, I activated my student account (received the license), but I can't find the download link. I've tried logging out and back in, using incognito mode, and different browsers, but nothing has worked. I would appreciate your help with this issue. Thank you!
-
Verified Student Account: Software Downloads tab missing in Marketplace
Hello, I have a verified student account and have successfully generated my student license activation key. However, the 'Software Downloads' tab is completely missing across the Marketplace apps. I have logged out and logged back in. I have tried on different browsers. I have generated the activation key, yet it still…
-
How can I replace the surface current density values with calculated temperature values in Postfeko
How can I replace the surface current density values with my calculated temperature values in PostFEKO, so that when I click Mesh → Add Elements and select a triangle, the information box displays its Temperature (K) instead of the surface current density?
-
After Logging into the Altair account i am unable to see the download option for any software in alt
Hi I followed the step-by-step instructions and successfully obtained an active student license, but when I log in, I am still unable to download the software.
-
Issue downloading Rapidminer SLC with Student License
Hi support team, I am a student at Aix-Marseille University and I have successfully generated my Student Edition License Key. However, the "Software Downloads" tab is not appearing for Rapidminer Analytics Workbench / SLC in my Altair One Marketplace account (only "Info" and "Try and Buy" are visible). Could you please…
-
Student Edition: no Download option for Simcenter PSIM
: “My account is verified with my university email (student.squ.edu.om). I generated my Student Edition license key, but Simcenter PSIM shows only Info and Try and Buy with no Download option. I signed out and back in several times. Please enable Student Edition downloads for my account.”
-
How can I access the commands assigned to the F1–F12 shortcut keys in HyperMesh 2019?
In HyperMesh 2026, how can I find the commands that are assigned to the F1–F12 function-key shortcuts? I need some help with this. If there is any documentation or reference guide available that lists these shortcut mappings, please let me know.
-
Running nanoFluidX on compute servers
Hi all, I am using the nanoFluidX solver with the drivetrain oiling solution to model the behaviour of oil inside a gearbox. I have access to some compute servers and I am hoping to cut down on my simulation run times. The GPU cluster is 4x NVIDIA A100 and runs on Ubuntu 22.04 LTS. Anyone know if this is possible, or will…
-
Results still yellow after solver finished running
Hi all, I am using SimLab to predict oil behaviour inside of a gearbox, and ever since I introduced HTC extractors, the results don't get the green check mark after solving. The log file shows that the solver finished running and the results folder has data written to it, but I can't look at the results unless I import…
-
라이센스 오류 관련
안녕하십니까. 금일 오전부터 Flux, FluxMotor 사용하는 고객에게서 라이센스 오류에 대한 문의가 있어 연락드립니다. 저도 비주기적으로 오류가 발생되고있습니다. 고객사에서 취해야하는 행동이나 서버 이슈라면 언제 수정될지등 알려주시면 감사하겠습니다.
-
How to properly configure and model a parallel plate waveguide in FEKO?
Hello Community, I am working on modeling a parallel plate waveguide in Altair FEKO, but I am looking for guidance on the correct configuration steps and best practices. Could anyone provide advice or a step-by-step approach on how to properly set up the ports, and boundary conditions to excite specific modes (such as TEM…
-
Cannot Download Software
I have verified my account, received a product license, and the download will not pop-up.
-
how can I install hypermesh again, I can't anymore?
Hello Altair, I already have my student license, I previously had hypermesh installed, but my laptop died, and now that I want to reinstall it, I can't...
-
No Download Option for New Student Edition License
Last week I received my Altair Student Edition License from Altair (used my University email). Despite receiving confirmation email with License Key, there is no option to download any student edition software like Simcent PSIM etc. Anyone else with similar issues?