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Community March 2026 Roundup 📣
It's time for our March roundup! We've been busy behind the scenes and we're thrilled to share some significant updates. Get ready! 📣 Major Updates Altair's Support infrastructure migrated to the Siemens Support Center: As of Monday, March 9th, the Altair Support Portal has been shut down and your cases have been migrated…
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Altair Support is Moving to Siemens Support Center!
STATUS UPDATE (March 9 2026): Dear Community, Your support cases have been migrated to the Siemens Support Center. As of Monday, March 9th, the Altair Support Portal has been shut down. You should have received an email with the links and instructions on how to activate your account and log into the Siemens Support Center.…
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Altair Community Rewards and Recognization
The Altair Community is a space where beginners, experienced users, industry experts, students, faculty and our product specialists come together to share insights, collaborate, and find ways to take full advantage of our products. Engagement is at the heart of the Community and with the launch of our new and improved…
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Python API Entity List
Hi everyone, I was following the Python API to do my code, and on the Model.nodelistbypath section, in the example, I'm having issues with the line entitylist = hm.EntityList(ent.Node, hm.hwUIntList([])) Appearing this error : entitylist = hm.EntityList(ent.Node, hm.hwUIntList([])) TypeError Traceback (most recent call…
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How to solve this error
What is the reason for this error when I use the bonding v2 model and how to solve it? Thank you.
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How to use kinematic drape results for material orientation definition?
Hi everyone, I am trying to use my kinematic drape results to tune the 2D elements material orientation to have a better accordance between drape simulation and FEM mechanical simulation. Is there an easy and direct way to assign ply/plies table data results for this? Or any other way? Using Hypermesh 2025.1 Thanks, JMB
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Meshing Nacelle / air inlet on FS
Hello, I am facing some issues while trying to mesh the nacelle / air inlet area on FlightStream. Is there a way to generate a proper CCS mesh for this region? If I decide to mesh this part using a third-party software, how can I connect it with a CCS mesh on the rest of the nacelle? Is it necessary for the mesh surfaces…
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Graph studio license units error
I have setup graph studio locally on a VM for testing and I have an account with 100 altair one units available but when I try to validate on the graph studio server I receive an errror "Error occured checking out units.Invalid Credentials / required number of units not available." I'm not sure how many units are required…
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Failure of 3D plies of composite
Hi ! I'm doing a composite model, using the law12_3D_COMP in RADIOSS ans i'm trying to model its failure. The impactor is a rigid ball and i have been following the example named : "Modeling of Hypervelocity Impact in Composite Laminates with Altair Radioss". In my case, I don't want to use orthstrain for the failure but a…
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Hyperlife weld certification results import error
Hello all, For this specific file when I try load the Model and Results file in hyperlife weld certification, I am getting this error called " Result Import has experienced an issue - aborting process " and in the status bar I can see this " *set value : Could not modify the value of dataname/attribute : int ". The hyper…
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Extrange numbers on maxrss
Some jobs provide an really big numbers on maxrss when we check with qacct comand. for example one of the jobs show 16TB of ram used near the same as maxvrss the job only use 4 slots and it's imposible to use 16TB of ram with only one machine. The version is AGE 8.8.1 is some well-know bug?
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I have an issue with Altair Community login/password.
Hello, I have an issue with Altair Community login/password. Almost every day I cannot log in and receive messages like: "Unable to sign in" password verification failed As a workaround, I have to reset/change my password again and again using the Account Help page. Could you please help clarify: Why does this happen…
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How can I create a branch repository from a Git project in AI Hub?
Hello, How can I create a branch repository from a Git project in AI Hub? When I click Administer (Web Interface) as shown in the screenshot, there is no UI option to create a branch. Is branch creation currently unsupported in the AI Hub web interface? If branch creation must be done using Git commands manually, could…
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Installation of Academic licenses
Hello everyone, I am a professor in France, and I use AI Studio in an MBA course with 47 students. Unfortunately, the installation process has been extremely challenging. When searching online for installation instructions, we found many conflicting guides and recommendations, which created a great deal of confusion. My…
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Hyperview 2022.3 Reverse video 기능이 안됨
Hyperview 2022.3 에서 하얀색 화면으로 안바꾸고, 캡처만 하얀색 화면으로 하려면 Preference → option → Reverse video 체크하면 됩니다. 그런데, 이게 잘 작동하지 않습니다. 이럴 때 어떻게 하면 작동하나요?
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EDEMログイン時のライセンスエラーについて License Error Occurring When Starting EDEM (GlobalZoneAP / EDEMGUI Feature No
EDEMのファイルを立ち上げようとすると、以下のようなライセンスエラーが発生するようになりました。対処法を教えていただきたいです。 When I try to open an EDEM file, I suddenly started getting the following license errors. Could you please advise me on how to resolve this issue?
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why is my license key is not anymore recognising my computer?
My license key is not anymore recognising my computer and saying to have being activated on another computer, but i never activate this license on another computer. please i need help to solve this problem.
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License Activation Error: "Already activated using different HostIDs" (PSIM Student Edition)
Hello dear ALTAIR SUPPORT TEAM I am a student at Yıldız Technical University. I am currently having an issue with my PSIM license activation. I recently had to format my computer, and now I cannot use my activation key. I get the error: "This license was already activated using different HostIDs." It seems the system…
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the license key is not working anymore on my computer, How can i solve it?
the license key is not working anymore on my computer, it is saying that i used the license key on another computer and that is not true. i have an error message saying that it is unable to activate. Together with this message there are some screenshots. i waiting for your answer. regards.
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How to either Design a Parametric Motor Model in Simlab or Import one?
I tired to create one using Solutions > E-Motor > Flux Motor > Inner magnet. Then when i go to create Outer slot it says "Please delete existing sketches to create a Outer Slot", i need both to create the 2D Profile of the Motor. Í'm i missing something? Thanks
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Symmetry plane
Hello, I’m encountering an issue while trying to create the symmetry of my half fuselage. The model was built using a reference coordinate system. I then define a symmetry plane by selecting points on the open face of the fuselage. However, when I mirror the fuselage, the two surfaces do not merge properly and there is a…
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Problem to sign in
A student named guillaume dez guillaume.dez@ac-grenoble can't signin to re activate his student licence of Psim … What is the solution ? Thanks
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Student license deactivation
I want to deactivate my student license. I accidentally deleted Psim. Could Altair possibly deactive this for me? Thank you!
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How can I reset my Altair Student License after I change my SSD card on my old PC (New HostID)?
I need to request a reset for my Altair Student Edition license. My old computer, which had my active student license, broke down and was completely formatted (i change the ssd card). I am now trying to set up HyperMesh on my new computer, but I cannot activate it. When using the Altair License Utility on my new PC: Trying…
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Request for Altair One Account Deletion
Hello Altair Support, I would like to request deletion of my Altair One account. I am unable to delete the account myself through the profile settings, so I am asking for manual assistance. Please delete this account and let me know once the deletion has been completed. Thank you.