PSIM Student License Activation Error: Different HostIDs after SSD upgrade

Question

Hello,

I recently upgraded my computer's storage to an SSD. When trying to activate my PSIM Student License on the new setup, I received the error: "This license was already activated using different HostIDs".

I tried to boot back into my old hard drive to deactivate the license manually, but the system generates a different HostID now and won't let me deactivate it either.

Could you please reset/deactivate my activation key on the server side so I can perform a clean activation on my new SSD setup?

Thank you!

Ankita_v · Answer

@gabkjkkj

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks