I get an license failure when trying to start rapidminer-studio

thore
thore New Altair Community Member
edited November 5 in Community Q&A
Hi all,
I want to start rapid miner on linux Mint 19.3, but it doesn't work: so, when I run the RapidMiner-Studio.sh in the terminal it stops with the following process:

Exception in thread "main" java.lang.RuntimeException: Product constraint manager could not be initialized!
    at com.rapidminer.RapidMiner.init(RapidMiner.java:746)
    at com.rapidminer.RapidMiner.init(RapidMiner.java:702)
    at com.rapidminer.gui.RapidMinerGUI.run(RapidMinerGUI.java:383)
    at com.rapidminer.gui.RapidMinerGUI.launch(RapidMinerGUI.java:889)
    at com.rapidminer.gui.RapidMinerGUI.main(RapidMinerGUI.java:865)
    at com.rapidminer.launcher.GUILauncher.main(GUILauncher.java:329)
Caused by: com.rapidminer.license.InvalidProductException: Signature verification failed for product!
    at com.rapidminer.license.internal.DefaultLicenseManager.registerProduct(DefaultLicenseManager.java:262)
    at com.rapidminer.core.license.ProductConstraintManager.initialize(ProductConstraintManager.java:192)
    at com.rapidminer.RapidMiner.init(RapidMiner.java:742)
    ... 5 more


My java is on version 8, so I don't know what the reason for this is. Does anyboday have a solution for this? Thanks in Advance!

Thore
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Answers

  • Marco_Boeck
    Marco_Boeck New Altair Community Member
    Hi,

    Can you please post the content of the ~/.RapidMiner/rapidminer-studio.log file?

    Regards,
    Marco
  • thore
    thore New Altair Community Member
    Hey,

    I cannot find th log file, it is not where the readme.txt suggests to find it.
  • sgenzer
    sgenzer
    Altair Employee
    hi @thore pls see this KB article on how to find the log file:

    https://community.rapidminer.com/discussion/53848/rapidminer-studio-files-what-is-on-my-computer-and-where

    Scott
  • thore
    thore New Altair Community Member
    Hey Scott,

    sadly this article doesn't help me. I am working with Linux mint and I checked all the program files and could not find any log file.

    Thore
  • sgenzer
    sgenzer
    Altair Employee
    @thore hmm can't help you there. @BalazsBarany is my go-to Linux guy. Maybe he knows?
  • BalazsBarany
    BalazsBarany New Altair Community Member
    Hi,

    I installed Linux Mint 19.3 in a virtual machine. Installed Java 8 and RapidMiner. I didn't get Studio to run, because Java exited at different points with a segmentation fault. I'm not sure if it's just a Java problem, because other applications also crashed a lot.

    However, ~/.RapidMiner was created and had the studio log in it. If you want help, you have to retrieve this file.

    If your system is otherwise stable (doesn't have the problems I mentioned), you could also try the Amazon Coretto JVM 8 distribution. I use that for running RapidMiner on my system.

    Regards,
    Balázs
  • sgenzer
    sgenzer
    Altair Employee
    thank you @BalazsBarany
  • adrwee
    adrwee New Altair Community Member
    Hello,

    Same thing here and I have tried some different Java versions (8.0.242.j9-adpt by AdoptOpenJDK and 8.0.265-zulu by Azul Zulu. I'm on Debian 10 Bullseye/Sid.



    So far the error is always the same:

    ```
    Aug 30, 2020 4:32:51 PM com.rapidminer.gui.safemode.SafeMode launchStarts
    INFO: Found left-behind lock file from last startup at /home/deppi/.RapidMiner/safeMode.lock.
    Aug 30, 2020 4:32:51 PM com.rapidminer.tools.I18N <clinit>
    INFO: Set locale to en.
    Aug 30, 2020 4:32:57 PM com.rapidminer.gui.RapidMinerGUI run
    INFO: Launching RapidMiner 9.7.002, platform ANY
    Aug 30, 2020 4:32:58 PM com.rapidminer.core.license.ProductConstraintManager initialize
    INFO: Initializing license manager.
    Aug 30, 2020 4:32:58 PM com.rapidminer.core.license.ProductConstraintManager initialize
    INFO: Using default license location.
    Aug 30, 2020 4:32:58 PM com.rapidminer.core.license.ProductConstraintManager initialize
    INFO: Registering default product.
    Aug 30, 2020 4:32:58 PM com.rapidminer.gui.RapidMinerGUI main
    SEVERE: Error while starting up RapidMiner Studio. Controlled shutdown.
    java.lang.RuntimeException: Product constraint manager could not be initialized!
        at com.rapidminer.RapidMiner.init(RapidMiner.java:738)
        at com.rapidminer.RapidMiner.init(RapidMiner.java:691)
        at com.rapidminer.gui.RapidMinerGUI.run(RapidMinerGUI.java:419)
        at com.rapidminer.gui.RapidMinerGUI.launch(RapidMinerGUI.java:961)
        at com.rapidminer.gui.RapidMinerGUI.main(RapidMinerGUI.java:932)
        at com.rapidminer.launcher.GUILauncher.main(GUILauncher.java:320)
    Caused by: com.rapidminer.license.InvalidProductException: Signature verification failed for product!
        at com.rapidminer.license.internal.DefaultLicenseManager.registerProduct(DefaultLicenseManager.java:262)
        at com.rapidminer.core.license.ProductConstraintManager.initialize(ProductConstraintManager.java:192)
        at com.rapidminer.RapidMiner.init(RapidMiner.java:734)
        ... 5 more

    ```

    I will see if the Coretto Amazon JVM will help, and if it does I'll report back here.


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