About the product

Boyuan Tan
Boyuan Tan Altair Community Member
edited October 10 in Community Q&A

To whom it may concern,

 

This is Boyuan Tan, my account is bt3446a@american.edu and I am a student of American University. I join my class after the class starts two weeks, so I download the RapidMiner late. When I download and tried to activate the RapidMiner, or called Al Studio, the license is only 1 month. My professor said that the license should be 1 year but not 1 month. Last time I contacted you, which is case CS0659881, you said you didn't find the purchase of my university. If it is true, I wonder why my classmates has a 1 year license. So please check it again and tell me how to upgrade my 1 month license to 1 year license. Really emergency because I have an exam at the beginning of October.

 

Best,

Boyuan

Answers