A place to ask questions about Altair products or solutions and receive help from community members or Altair employees. Don't forget to tag with the product/topic related to your question. Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so it can help others with similar problems.
I have already get in to the Altair One marketplace, and I have already logged in with my university gmail account. However when I trying to go to Altair Connect to download the application, it just keep showing the page down below and Log in button isn't available , error code 1002. I don't know how to fix it. Can someone…
Hello and Good morning, continuing my priveous email, I still face difficulties in entering my activation key after downloading PSIM to my computer. Anytime I try to insert it, the messege that pops on my screen is an error as shown in the image attached below, saying "Error activating license: License already exists in…
My laptop broke down, and after I had it repaired, it was reset and all the data on it was lost. When I reinstalled PSIM and tried to activate the license, I got the message “Error activating license: This license was already activated using different HostIDs.”
I was able to activate Altair Monarch Complete w/ my student license, however, I haven't been able to connect/activate Altair Knowledge Studio with my student license or after connecting successfully to managed licensing. Message received after inputting student license key in 'activation' window (which is likely because I…
What is input to inverse park transformation? Range of input to this block? It should be in Volts as it is accepting Vq. The thing that is bothering me is that for motor with ke of 90. Why i see such small value being input to this block? I mean it should show a reasonable value as it has to cancel bemf to be at rpm of 1k.…
Hello everyone, I’m facing an issue with my student license activation. My old device, which had the software activated under a student license, was lost. I recently purchased a new system and tried to use the same activation key. However: “This key was used to activate a different host. Please deactivate it on that device…
Hello, I am not able to see a MacBook OS version of the PSIM software that can be downloaded for student free trial. Is there a version that can be downloaded? If not, what is the alternative option to download on MacBook? I do not have access to Windows PC. Thank you AM
Hi, I am trying to connect to a MySQL server 8.4, from a Windows11 PC. Prior to that server being upgraded (version5 I believe it was to be), I was able to connect successfully: LIBNAME MYSQLDB2 MYSQL USER=xxxxxx PASSWORD=yyyyyy SERVER=123.456.789 DATABASE=database1; Since I was not able to connect I went searching for…
As the title says, I get following error: The sliding surface of the mechanical set MOTION_15 is not a revolution surface Concerned face(s) : 9560 9576 9578 9583 9584 9589
I am trying to run a simulation with a human in Promann but I do not get the right effect by adding just the conductivity and permittivity. Do anyone have a RCS human object to send to me or can help me to create one without using CADFEKO? Thank you for your support
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