Earlier, i was using hypermesh under student edition bundle, but suddenly when i opened after 2 weeks , it shows licensing issue- unable to connect to server even though previously i was using it. Please help me with this issue.Here is my license log file -
[10/01/24 16:43:55] Error: Could not connect to server
[10/01/24 16:43:55] System Error: SOAP 1.1 fault SOAP-ENV:Server [no subcode]
"Host not found"
Detail: get proxy host by name failed in tcp_connect()
====================
[10/01/24 16:43:38] Activating features...
[10/01/24 16:43:38] Trying to activate...
[10/01/24 16:43:38] Deactivating features...
[10/01/24 16:43:38] Activating...
[10/01/24 16:43:38] Activating required features
[10/01/24 16:43:41] System Error during checking out: Altair License Manager: License error
Feature(s): GlobalZoneAP, HyperWorks, HWLauncher
Error Code: 9
Error Description:
Feature not found
Feature: Launcher
Error Code: 9
Error Description:
[LOCAL] C:/Users/ASUS/AppData/Local/.altair_licensing/ROHANROCK/licenses/license_2024_09_06-15_16.lic - (Err: 9) Feature not found
License Path: ;C:\Users\ASUS\AppData\Local\.altair_licensing\ROHANROCK\licenses;C:/Users/ASUS/AppData/Local/.altair_licensing/ROHANROCK/licenses/license_2024_09_06-15_16.lic
Altair Managed Licensing: License error
Feature: Launcher
Error Code: 1
Error Description:
SOAP 1.1 fault SOAP-ENV:Server [no subcode]
"Host not found"
Detail: get proxy host by name failed in tcp_connect()
[10/01/24 16:43:49] System Error during checking out: Altair License Manager: License error
Feature(s): GlobalZoneAP, HyperworksEDU
Error Code: 9
Error Description:
Feature not found
Feature: HyperworksEDU
Error Code: 67
Error Description:
[LOCAL] C:/Users/ASUS/AppData/Local/.altair_licensing/ROHANROCK/licenses/license_2024_09_06-15_16.lic - (Err: 67) License activation cannot be verified, please check your internet connection and try again.
License Path: ;C:\Users\ASUS\AppData\Local\.altair_licensing\ROHANROCK\licenses;C:/Users/ASUS/AppData/Local/.altair_licensing/ROHANROCK/licenses/license_2024_09_06-15_16.lic
Altair Managed Licensing: License error
Feature: HyperworksEDU
Error Code: 1
Error Description:
SOAP 1.1 fault SOAP-ENV:Server [no subcode]
"Host not found"
Detail: get proxy host by name failed in tcp_connect()
[10/01/24 16:43:49] Unable to activate
