Altair inspire error

New Altair Community Member

Updated Jul 10, 2023 by 욱 고

I installed inspire student edition on laptop.

During running simulation, program stopped and even after rebooting the program,

it still doesn't run. Can't click anything on the program.

I required using mail adress "nasakw@sogang.ac.kr"

I tried requiring license again, but It didn't work either.

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Payal Pawar_20288

Altair Employee

Updated Jul 10, 2023 by Payal Pawar_20288

Hi,

Please uninstall the previously downloaded software.

We have sent you alternate download links as a PDF attachment via email, please try to download the software from there.

All the troubleshooting steps necessary for student license issues are here - https://altairuniversity.com/altair-student-edition-licensing/

You can also watch this video - https://www.youtube.com/watch?v=Lp3zAFPRFlI and follow the steps mentioned in it to install the software and activate the license successfully.

Please make sure that you are not connected to VPN while using the software.

Payal Pawar_20288

Altair Employee

Updated Jul 10, 2023 by Payal Pawar_20288

P.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big!

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