I can't use my account in AI Studio 2025

WilderLis14

I sign in with my academic account, but in RapidMiner, i need to login with a RapidMiner account, but I don't have account, but if I try to create it, the page no work, I write everything but just not work.

So, I try to log with my altair account, but, it show me a message said that "The account has been blocked". I don't know what to do.

Ankita_v

Hi @WilderLis14

Your account shows as active in Altair one. To use Altair AI Studio (previously called RapidMiner Studio), you need to make sure you are switching to Altair Units Licensing while accessing AI studio. Please ensure to NOT enter your Altair One Credentials in the RapidMiner Login window of AI Studio,

1. Follow the instructions in the blog if using Windows - Steps to Activate AI Studio with the Altair Student Edition License Key from Altair One.com in Windows and other related AI Studio Troubleshooting - https://community.altair.com/discussion/33114/steps-to-activate-ai-studio-with-the-altair-student-edition-license-key-from-altair-one-com-in-windows-and-other-related-ai-studio-troubleshooting
2. Follow the instructions in the blog if using MAC OS- Steps to Activate AI Studio with the Altair Student Edition License Key from Altair One.com in MAC OS (apple) and other related AI Studio Troubleshooting – https://community.altair.com/discussion/33209/steps-to-activate-ai-studio-with-the-altair-student-edition-license-key-from-altair-one-com-in-mac-os-apple-and-other-related-ai-studio-troubleshooting

Please see this guide with FAQs for additional assistance in understanding Altair's Student Edition with Altair Licensing vs the Educational Version with RapidMiner Licensing - https://community.altair.com/discussion/63485/ai-studio-rapidminer-studio-for-student-use-faq-students-please-start-here#latest

Thanks!