Altair Simlab License Issue

Vaishnavee

I have an issue with my altair simlab license where I had to switch to a new laptop because my previous one broke and I am unable to deactivate the license. What should I do to be able to use simlab on my new laptop?

Pls advise on what to do Rahul_P1

Ankita_v

Hi @Vaishnavee

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per - https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks!