I signed up for the Education License Program but Got a Trial Version Instead - How do I fix this?

I applied for an education license in order to get access to rapidminer for free as I need it for my course - however, when it installed, it came to my attention that this was a trial version - which is not the version I need. I have tried uninstalling it and reinstalling it several times now but it still reads trial version. My classmates were all able to download it without any problems, so I am not sure why this is not working for me.
I have both automatically synced and manually input my education license into the rapidminer software that I downloaded and nothing has changed.
I do not know what else to do, I have looked all over this website for answers with no avail. I have read that you just have to let the trial expire but my trial reads that it does not expire, so I have no idea what to do next. HELP PLEASE! I really need this for a course.

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MartinLiebig

Hi,
RapidMiner always uses the biggest available license. The 1-month trial license is "bigger" for it then the educational one.

So don't worry, after one month you will switch to educational.

Best,
Martin

Vazquez

Then what is the next step? I have tried uninstalling and reinstalling with no success. I cannot even the the statistical results on the trial version, this is what I need for the course...

Marco_Boeck

Hi,

The trial version has full access to everything. It is completely unlimited!
Therefore, you don't need to do anything, it will expire after 1 month and you will roll-over to the educational license automatically.

Regards,
Marco