Message error: "could not contact license server"

flavio_traducci
flavio_traducci New Altair Community Member
edited November 2024 in Community Q&A

Hi, I installed rapid miner studio but when I try to run the application a sign up screen appears. After tipying the required information the software gave me the message I wrote in the subjetc. Any idea of what is going on?.

 

Regards,

Flavio

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Answers

  • patrikstas
    patrikstas New Altair Community Member

    I have exactly the same issue right now. Can't use rapidminer

  • fritz35
    fritz35 New Altair Community Member

    Yeah, ı am getting the same error message, after updating to version 7.2, does anone knows the solution, i even changed my password but still couldnt log in.

  • fritz35
    fritz35 New Altair Community Member

    And so i cant use the rapidminer studio too, and the program closes itself.

  • junething
    junething New Altair Community Member

    Similar issue with "Cloud server".  I can't connect to the cloud at the moment.   They may have some technical issue at the moment.  =(

  • zprekopcsak
    zprekopcsak New Altair Community Member

    We had an expiring certificate this weekend and some servers were affected for a while. Can you please try again and let us know if you still see any issues? Sorry about the inconvenience.

    Thanks,

  • [Deleted User]
    [Deleted User] New Altair Community Member

    Hi Flavio,

     

    have you been able to contact the license server? We had some certificate issues over the weekend but they should have been fixed by now.

     

    Cheers,

    Nils

  • fritz35
    fritz35 New Altair Community Member

    Thanks, there is no error now.

  • studentenfeest
    studentenfeest New Altair Community Member

    Hi Nils,

     

    I've got the same error message (Could not contact license server) when I try to login when I'm using my work laptop. When I login at home this does not happen. I've got version 7.2.003 at work and 7.2.001 at home. Maybe thats why? Or maybe it has something to do with a firewall or some other security measure? Can you tell me how I can login when I'm using my work laptop?

     

    Thanks in advance for your help.

     

    (Also) Nils

  • mmichel
    mmichel New Altair Community Member

    Hi all,

     

    RapidMiner Studio does not require an internet connection and as consequence you can use RapidMiner Studio without having an active conntection to the license server.

    Just follow the steps below to get Studio running without contacting the license server:

     

    1. Studio starts for first time, click on I've already an account

     01.PNG

     

    2. Click on manually enter a license key

    2.PNG

     

    3. Enter the license manually 

     03.PNG

     

    If you don't have any license, just register/ login on https://my.rapidminer.com/nexus/account/index.html to retrieve a free license key.

     

    Cheers,

    Marcel

     

     

  • ciya433
    ciya433 New Altair Community Member

    Thank you so much. This really helped me

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