Recebo um erro de licença quando uso meu arquivo de licença

Brian Henrique da Cruz Fraga
Brian Henrique da Cruz Fraga Altair Community Member
edited June 10 in Community Q&A

Olá, solicito suporte para o erro abaixo:

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Answers

  • Suhas Ambekar
    Suhas Ambekar
    Altair Employee
    edited June 10

    Hi,

    To activate the license on another computer, you must first deactivate it from your previous computer where it was previously activated. 

    To deactivate your license from your previous computer, please follow these steps: 

    1. Navigate to System (C:) > Program Files > Altair > 2023 > security > bin > win64 > gui. 
    2. Locate and double-click on almutil_gui.exe to open the Altair License Utility. 
    3. go to Tools > Deactivate License in the Altair License Utility. 
    4. Enter the activation key in the provided box and click 'Deactivate.' (Refer to the image below) 
    5. Once you have successfully deactivated the license on your computer, you can now activate the license on your other computer using the same activation key. 

    A screenshot of a computer Description automatically generated

     NOTE: Please note that there are few chances to deactivate and reactivate a license. Therefore, it's advisable to avoid deactivating it several times. 

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