I am unable to find the Student Edition License in the Altair One Marketplace.

Jared Oakes

I previously had a student edition license over a year ago. I need access to S-Frame again but it seems I need to reactivate my license as it has expired. I am unable to find the student edition license in the marketplace; any assistance would be greatly appreciated. Thanks!

Payal Pawar_20288

Hi Jared,

Your Altair One account has been verified. You should now be able to access the Student Edition Bundle and the license activation key on the Altair One Marketplace - https://altairone.com/home

Kindly follow this video to access the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key - https://www.youtube.com/watch?v=b4_-4MZNF7Y.

You can also follow the steps mentioned on this webpage - https://web.altair.com/altair-student-edition?utm_source=&utm_medium=&utm_campaign=&utm_content=&utm_term= to generate the student license key, download and install the software, and activate the license key.

https://www.youtube.com/watch?v=b4_-4MZNF7Y

P.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big! 

Milan Marojevic

Hello, I have the same problem. I am still student at University of Alberta but my license has expired and I can't find it again in the Marketplace.

Thanks!

Payal Pawar_20288

Milan Marojevic said:

Hello, I have the same problem. I am still student at University of Alberta but my license has expired and I can't find it again in the Marketplace.

Thanks!

Hi,

Your Altair One account has been verified. You should now be able to access the Student Edition Bundle and the license activation key on the Altair One Marketplace - https://altairone.com/home

Kindly follow this video to access the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key - https://www.youtube.com/watch?v=b4_-4MZNF7Y.

You can also follow the steps mentioned on this webpage - https://web.altair.com/altair-student-edition?utm_source=&utm_medium=&utm_campaign=&utm_content=&utm_term= to generate the student license key, download and install the software, and activate the license key.

https://www.youtube.com/watch?v=b4_-4MZNF7Y

Vinicius de Souza Carneiro

Payal Pawar_20288 said:

Hi Jared,

Your Altair One account has been verified. You should now be able to access the Student Edition Bundle and the license activation key on the Altair One Marketplace - https://altairone.com/home

Kindly follow this video to access the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key - https://www.youtube.com/watch?v=b4_-4MZNF7Y.

You can also follow the steps mentioned on this webpage - https://web.altair.com/altair-student-edition?utm_source=&utm_medium=&utm_campaign=&utm_content=&utm_term= to generate the student license key, download and install the software, and activate the license key.

https://www.youtube.com/watch?v=b4_-4MZNF7Y

P.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big! 

It is not possible to follow this instructions. 1) Because I already an account registered to my university email; 2) Because the Student License doesn't appear in the marketplace to me

Payal Pawar_20288

Vinicius de Souza Carneiro said:

It is not possible to follow this instructions. 1) Because I already an account registered to my university email; 2) Because the Student License doesn't appear in the marketplace to me

Hi Vinicius,

Could you please share the email ID you used when registering on Altair One? I need it to check the status of your account in the system.

Miguel12upm

Hi, I have the same problem, I should have a student license but it doesn't appear in the Marketplace, what should I do?

Miguel12upm

I wrote an e-mail to you guys and I've waited for days to see if it fixed but it dosen't seem to change anything. Thank you

Jocelyn

https://community.altair.com/discussion/comment/190943#Comment_190943

cc: @Rahul_P1 can you please help?

Rahul_P1

Hi,

Our web team is looking into this unique case … and should be fixed soon.

Rahul_P1

Hi,

This issue is reportedly fixed, please try to access the student edition …

Miguel12upm

Thank you for being so gentle, now I have access to the student edition.