A place to ask questions about Altair products or solutions and receive help from community members or Altair employees. Don't forget to tag with the product/topic related to your question. Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so it can help others with similar problems.
I got a new PC and installed PSIM and uninstalled PSIM on the old one, but did not deactivate the license before uninstalling. Can you please deactivate my license so I can set up PSIM on my new PC?
Dear Altair customer support, I want to make an account from this student email but I haven't received the OTP several times. I had checked the spam and there's nothing. Please help me . Thanks for the attention.
I previously exported X and Y coordinates along with RF Power from a simulation I ran, but I need to export the Z aswell for all X, Y points in the database. I don't mean Z as in my defined solution height, I want the height at every point (height of buildings, vegetation…). Thank you, Carlos
I have analysed a simply supported truss in S-Frame, and in the reactions for the truss, I keep getting a very high value for Moment Z in the table of values. There is no sign of the moment in my graphical display of the reactions I am confident I have modelled the truss correctly, as the other results are what I would…
Hello, I am using Altair Inspire 2026.0 (before this 2025.1), I started having this problem in Altair Inspire 2025.1. Whenever I start a topology optimization the simulation will fail at 58%. After that I get Error3423 with the message contact Altair Support. This problem only occured after a while, before this i could run…
Let me describe my problem: I meshed my model using HM 2020. The model's unit system was cm, with a mesh size of 0.1cm (1mm). Then I learned the new version, HM 2026. After opening the meshed HM file from the 2020 version with the new version, I set Param/Criteria for mesh quality checks. However, a problem arose: my model…
I have been using Inspire for optimisation without error but needed to do some work with composite lamina so downloaded hypermesh and began using it. When trying to run my .fem file I am greeted with a load of license not found errors in my OUT file. What could be my fix? Feature(s): HyperWorks, HWOptiStruct Error Code: 9…
I have particles bonded together in the shape of a beam, and I want to apply force to some specific particles so that the entire beam follows it. Currently, in the Creator section, I only see the option to add geometry and assign motion to it. But what if I want to impose motion directly on a particular particle? I see…
I have particles bonded in the shape of a beam, and I want to apply force to specific particles so that the entire beam experiences deformation because of that force. Currently, in the Creator section, I only see the option to add geometry and assign motion to it. But what if I want to impose motion/force directly on a…
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