A place to ask questions about Altair products or solutions and receive help from community members or Altair employees. Don't forget to tag with the product/topic related to your question. Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so it can help others with similar problems.
Hello, My Altair AI Studio Education license had expired, so I submitted a renewal request. The academic support team verified my account for Student Edition use and directed me to the instructions at the following link: Since my account was already verified, I started from Step 2 and followed all the steps carefully — I…
Hello, I'm new in non-linear static analysis. I've created a model in Hypermesh with Large Displacements enabled. When it is running using Altair's Compute Console and Optistruct solver, several parameters appear in the Solver View. I did not find any information about what do they mean. They are: Non1_EUI_st, Err_EPI_st,…
old license ID 154979 was for one yr , Altair provide the above for 2 wks - not sufficient time . Mentor for FRC team w. a 2026 robot . Need complete analysis This is not a commercial , it is educational - Next at least a three month extension see attached Thanks l
Hello, I am currently conducting EDEM simulations involving very small particles. Given the high computational cost, scaling up the particle size is an essential step in my workflow to maintain simulation efficiency. As many of you are aware, increasing the particle size in EDEM often leads to discrepancies between the…
Hi I've not found a good way to "merge" 2 surfaces after imprinting so that the mesh remains conform (see picture); note it is an assembly so i do not want to merge those 2 solids. I'm thinking in different manual ways but I'm wondering if there's an option to do that "properly". Thanks for your support Paul
Hi all, Now I would like to add N-post shakers in Inspire Motion, similar to what we can do in MotionSolve. However, I cannot find any tool that supports or replaces this feature. Is it possible to add N-post shakers in Inspire Motion? If not, is there any alternative tool that can replace the N-post shaker functionality?…
Estimado equipo de Soporte de Altair, Soy un estudiante de la Universidad Politécnica de Madrid (UPM) y estoy teniendo problemas de licencia al intentar abrir Altair ESAComp 2020. He seguido los pasos de instalación de mi universidad: he descargado el software desde Altair One Marketplace, instalado el Gestor de Licencias…
Can you define a Rivet connection between 2 parts that are not in contact ?
"Hello Altair Support Team, I am a student at PSG iTech using Feko v2025.1. I am unable to run the software due to a persistent license error. The Problem:My CADFEKO shows Error Code 9 (Feature not found) and Error Code 6 (Unable to read file). When I previously tried to reactivate using my key, I received the error: "This…
Hi all, I’m using Altair EDEM and would appreciate guidance on how to define surface energy for cross‑material contacts when using either EEPA or Hertz–Mindlin with JKR. Suppose I have two particle materials: A (surface energy = 5) and B (surface energy = 3) in consistent units (e.g., J/m²). For A–A and B–B contacts, I use…
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