Problems about nstallation of HyperMesh CFD program2024.1 in laptop

DJORAC_DX5XC4479
DJORAC_DX5XC4479 Altair Community Member
in Community Q&A

Hello

Have a nice weekend

I have successfully installed HyperMesh CFD program2024.1 on the computer at my workplace (Ionian University) and tried to install it on the laptop in the same way. The installation was done, but it is not running because it is asking for Activation. As soon as I insert the key, it says that it is not compatible with the Host. It is also possible that the Laptop has not been properly installed because it is giving some messages with some problematic dll file. Yesterday I tried to re-download the files from the Altair site to the laptop and it wouldn't let me, there was no download option. I copied files from the computer to the laptop and the app still wouldn't open. It should be noted that I used the same connection and the same plug when downloadingwith the work computer.

Thanks for your support

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Answers

  • amriga
    amriga
    Altair Employee

    Hello,

    Could you please create a support case and get linked to your company to further help you with your installation issue?

     

    Best regards,

    Anastasia-Maria Riga

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