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Unable to download software from Altair Student Edition mail links

User: "Shivanshu Zamdagni_21373"
Altair Community Member
Updated by Shivanshu Zamdagni_21373

I applied and received Altair Student Edition software and license a few months back via E-mail.

I installed HyperWorks using that link and was using the software without any problem. Now, I want to use the EDEM software so I tried downloading the software using the same links provided in the email but now the links are not working and I am unable to download any software.

Please guide how to download the other student edition software.

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    User: "Rahul_P1"
    Altair Employee
    Updated by Rahul_P1

    We sent you the download links in the pdf format, please see if you are able to download edem now.

    Download Links Troubleshooting

    There are cases where when you click on the download links in the email, one would just see a tab open and the exe does not download, in such cases

    • You should copy and paste the links in a different browser and click go
    • You should open the email in a different browser (if using gmail or yahoo for instance in a browser) and click on the links in the email there
    • Write to us in the Altair Community here with this issue and we will send you alternate download links.
    User: "Shivanshu Zamdagni_21373"
    Altair Community Member
    OP
    Updated by Shivanshu Zamdagni_21373

    We sent you the download links in the pdf format, please see if you are able to download edem now.

    Download Links Troubleshooting

    There are cases where when you click on the download links in the email, one would just see a tab open and the exe does not download, in such cases

    • You should copy and paste the links in a different browser and click go
    • You should open the email in a different browser (if using gmail or yahoo for instance in a browser) and click on the links in the email there
    • Write to us in the Altair Community here with this issue and we will send you alternate download links.

    Thank you. It worked! :)