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Impossible to install 2022.1

User: "William VILLERS"
Altair Community Member
Updated by William VILLERS

We're running into a problem with installing 2022.1 on all of our machines (various versions of Windows and types of workstations) with the following error:

Flexeraaxd$aaa: C:\[user path redacted]\AppData\Local\Temp\I1662736769\Windows_Pure_64_Bit\resource\iawin32.dll not found
 at Flexeraaxd.af(Unknown Source)
 at Flexeraaxd.aa(Unknown Source)
 at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
 at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
 at com.zerog.ia.installer.Main.main(Unknown Source)
 at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
 at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
 at java.base/java.lang.reflect.Method.invoke(Unknown Source)
 at com.zerog.lax.LAX.launch(Unknown Source)
 at com.zerog.lax.LAX.main(Unknown Source)

 

2022.0 installs just fine, but none of the 2022.1 versions, being Simlab or HW install properly and all fail with the same issue...

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    User: "水煮电吹风"
    Altair Community Member
    Updated by 水煮电吹风

    add system environment variable JAVA_TOOL_OPTIONS="-Dos.name=Windows 7"

    reboot

    try again

    image

     

    btw,you may want to del the temp file created by the previous failed installaion,it's quite big,in:

    C:\Users\YourUserName\AppData\Local\Temp\a folder name like I1665922024

    User: "William VILLERS"
    Altair Community Member
    OP
    Updated by William VILLERS

    add system environment variable JAVA_TOOL_OPTIONS="-Dos.name=Windows 7"

    reboot

    try again

    image

     

    btw,you may want to del the temp file created by the previous failed installaion,it's quite big,in:

    C:\Users\YourUserName\AppData\Local\Temp\a folder name like I1665922024

    Appreciate the help, this worked like a charm!