Segmentation error while trying to import stp geometry file.

Hi Ameer,

This looks unusual as importing .stp file is supported in HWX. May be you need to reinstall or cleanup up you Document and Temp folder before reinstalling.

I hope you have taken correct installation files.

Thanks

Rajashri

i downloaded and installed student version as well as activated license as per altair manuals. Installation file was downloaded from altair marketplace.license code was received via student mail.

i downloaded and installed student version as well as activated license as per altair manuals. Installation file was downloaded from altair marketplace.license code was received via student mail.

Can you please share a pic of installation files you have taken?

Is it 2023Version?

If you can share the .stp file I can check at my end.

Thanks

Rajashri

I have the same problem exactly. I even tried different CAD file formats and the segmentation error message keeps popping. Can you please tell me how to fix this? I really need to start working on a part ASAP.

any updates?

Hi Ameer,

This looks unusual as importing .stp file is supported in HWX. May be you need to reinstall or cleanup up you Document and Temp folder before reinstalling.

I hope you have taken correct installation files.

Thanks

Rajashri

 

hi rajashri.

any updates on how to solve this?

Can you please share a pic of installation files you have taken?

Is it 2023Version?

If you can share the .stp file I can check at my end.

Thanks

Rajashri

2023 version

please find attached stp file. ( from udemy course , i got this stp file )

installation file i downloaded from altair one marketplace.

i deleted the download file after installing it to free up some space.

any updates?

Please look through this article. More than likely something about your hardware or graphics system 

https://community.altair.com/community/en/altair-hyperworks-hardware-and-system-requirements?id=kb_article&sysparm_article=KB0119809