The license is not active.
I completed the license setting by referring to the pdf and YouTube video I received. However, I can see the log as below and they say I can't activate it.
Please let me know how to solve it.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------
[02/01/24 14:47:02] System Error: No Auth Token in HHWU Config
====================
[02/01/24 14:47:02] Releasing features...
[02/01/24 14:47:02] Invalid state for releasing
[02/01/24 14:47:02] Failed to release
====================
[02/01/24 14:47:02] Trying activate features...
[02/01/24 14:47:02] Trying to activate...
[02/01/24 14:47:02] Deactivating features...
[02/01/24 14:47:02] Activating...
[02/01/24 14:47:02] Activating required features
[02/01/24 14:47:02] System Error during checking out: Altair License Manager: License error
Feature(s): GlobalZoneAP, HyperWorks, HWInspire
Error Code: 9
Error Description:
Feature not found
Feature: Inspire
Error Code: 9
Error Description:
[LOCAL] C:\Program Files\Altair\2022.3\security\altair_lic.dat - (Err: 9) Feature not found
License Path: C:/altair_lic.dat;C:/Program Files/Altair/2022.3/Inspire2022.3/../security/altair_lic.dat;C:\Program Files\Altair\2022.3\security\altair_lic.dat
[02/01/24 14:47:02] System Error during checking out: Altair License Manager: License error
Feature(s): GlobalZoneAP, HyperWorksEDU
Error Code: 9
Error Description:
Feature not found
Feature: HyperWorksEDU
Error Code: 9
Error Description:
License Path: C:/altair_lic.dat;C:/Program Files/Altair/2022.3/Inspire2022.3/../security/altair_lic.dat;C:\Program Files\Altair\2022.3\security\altair_lic.dat
[02/01/24 14:47:02] Failed to activate
====================
====================
[02/01/24 14:47:02] Releasing features...
[02/01/24 14:47:02] Invalid state for releasing
[02/01/24 14:47:02] Failed to release
====================
[02/01/24 14:47:02] Trying activate features...
[02/01/24 14:47:02] Trying to activate...
[02/01/24 14:47:02] Deactivating features...
[02/01/24 14:47:02] Activating...
[02/01/24 14:47:02] Activating required features
[02/01/24 14:47:02] System Error during checking out: Altair License Manager: License error
Feature(s): GlobalZoneAP, HyperWorks, HWInspire
Error Code: 9
Error Description:
Feature not found
Feature: Inspire
Error Code: 9
Error Description:
[LOCAL] C:\Program Files\Altair\2022.3\security\altair_lic.dat - (Err: 9) Feature not found
License Path: C:/altair_lic.dat;C:/Program Files/Altair/2022.3/Inspire2022.3/../security/altair_lic.dat;C:\Program Files\Altair\2022.3\security\altair_lic.dat
[02/01/24 14:47:02] System Error during checking out: Altair License Manager: License error
Feature(s): GlobalZoneAP, HyperWorksEDU
Error Code: 9
Error Description:
Feature not found
Feature: HyperWorksEDU
Error Code: 9
Error Description:
License Path: C:/altair_lic.dat;C:/Program Files/Altair/2022.3/Inspire2022.3/../security/altair_lic.dat;C:\Program Files\Altair\2022.3\security\altair_lic.dat
[02/01/24 14:47:02] Failed to activate
====================
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Altair EmployeeP.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big!
I've already downloaded it, and I'd like to know how to activate the license.
Altair EmployeeI've already downloaded it, and I'd like to know how to activate the license.
There is a new process to activate the student license without using the lic.dat file. Please follow the instructions given on this webpage - https://web.altair.com/altair-student-edition?utm_source=&utm_medium=&utm_campaign=&utm_content=&utm_term= to generate the student license key on the AltairOne marketplace.
Hi,
Kindly follow the steps below to download Inspire from the Altair One Marketplace.
NOTE: Do not click on the "Try and Buy" option. Go to the download tab (as shown in the image below) and click on the download icon to download the required software.
NOTE: Follow the steps mentioned on this webpage - https://web.altair.com/altair-student-edition?utm_source=&utm_medium=&utm_campaign=&utm_content=&utm_term= to generate the student license key, download and install the software, and activate the license key.