The license is not active.

copp

I completed the license setting by referring to the pdf and YouTube video I received. However, I can see the log as below and they say I can't activate it.

Please let me know how to solve it.

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[02/01/24 14:47:02] System Error: No Auth Token in HHWU Config

====================

[02/01/24 14:47:02] Releasing features...

[02/01/24 14:47:02] Invalid state for releasing

[02/01/24 14:47:02] Failed to release

====================

[02/01/24 14:47:02] Trying activate features...

[02/01/24 14:47:02] Trying to activate...

[02/01/24 14:47:02] Deactivating features...

[02/01/24 14:47:02] Activating...

[02/01/24 14:47:02] Activating required features

[02/01/24 14:47:02] System Error during checking out: Altair License Manager: License error

 

Feature(s): GlobalZoneAP, HyperWorks, HWInspire

Error Code: 9

Error Description:

Feature not found

 

Feature: Inspire

Error Code: 9

Error Description:

[LOCAL] C:\Program Files\Altair\2022.3\security\altair_lic.dat - (Err: 9) Feature not found

 

License Path: C:/altair_lic.dat;C:/Program Files/Altair/2022.3/Inspire2022.3/../security/altair_lic.dat;C:\Program Files\Altair\2022.3\security\altair_lic.dat

 

[02/01/24 14:47:02] System Error during checking out: Altair License Manager: License error

 

Feature(s): GlobalZoneAP, HyperWorksEDU

Error Code: 9

Error Description:

Feature not found

 

Feature: HyperWorksEDU

Error Code: 9

Error Description:

 

 

License Path: C:/altair_lic.dat;C:/Program Files/Altair/2022.3/Inspire2022.3/../security/altair_lic.dat;C:\Program Files\Altair\2022.3\security\altair_lic.dat

 

[02/01/24 14:47:02] Failed to activate

====================

====================

[02/01/24 14:47:02] Releasing features...

[02/01/24 14:47:02] Invalid state for releasing

[02/01/24 14:47:02] Failed to release

====================

[02/01/24 14:47:02] Trying activate features...

[02/01/24 14:47:02] Trying to activate...

[02/01/24 14:47:02] Deactivating features...

[02/01/24 14:47:02] Activating...

[02/01/24 14:47:02] Activating required features

[02/01/24 14:47:02] System Error during checking out: Altair License Manager: License error

 

Feature(s): GlobalZoneAP, HyperWorks, HWInspire

Error Code: 9

Error Description:

Feature not found

 

Feature: Inspire

Error Code: 9

Error Description:

[LOCAL] C:\Program Files\Altair\2022.3\security\altair_lic.dat - (Err: 9) Feature not found

 

License Path: C:/altair_lic.dat;C:/Program Files/Altair/2022.3/Inspire2022.3/../security/altair_lic.dat;C:\Program Files\Altair\2022.3\security\altair_lic.dat

 

[02/01/24 14:47:02] System Error during checking out: Altair License Manager: License error

 

Feature(s): GlobalZoneAP, HyperWorksEDU

Error Code: 9

Error Description:

Feature not found

 

Feature: HyperWorksEDU

Error Code: 9

Error Description:

 

 

License Path: C:/altair_lic.dat;C:/Program Files/Altair/2022.3/Inspire2022.3/../security/altair_lic.dat;C:\Program Files\Altair\2022.3\security\altair_lic.dat

 

[02/01/24 14:47:02] Failed to activate

====================

 

 

 

Payal Pawar_20288

Hi,

Kindly follow the steps below to download Inspire from the Altair One Marketplace.

1. Visit Altair One Marketplace - https://altairone.com/Marketplace (Sign In using your official university email ID). Navigate to the Student Edition Bundle.
2. Click on Inspire.
3. Go to the download tab.
4. Click on the download icon to start the download of the .exe file (please refer to the image below).

NOTE: Do not click on the "Try and Buy" option. Go to the download tab (as shown in the image below) and click on the download icon to download the required software.

NOTE: Follow the steps mentioned on this webpage - https://web.altair.com/altair-student-edition?utm_source=&utm_medium=&utm_campaign=&utm_content=&utm_term= to generate the student license key, download and install the software, and activate the license key.