HyperWorks License not working
I had an old (still valid) student license .dat file but I was getting Error Code: 9 on starting HyperWorks. Even when I got a new license .dat file two days back, I am getting the same error.
I have tried placing the license file at these places and it didn't work -
1) Security folder of HyperWorks2022, (2) and keeping it in a documents folder and (2) setting up environment variables
Any help would be kindly appreciated.
[07/06/23 23:53:27] System Error during checking out: Altair License Manager: License error
Feature(s): GlobalZoneEU, HyperworksEDU
Error Code: 9
Error Description:
Feature not found
Feature: HyperworksEDU
Error Code: 9
Error Description:
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Hi,
Please make sure that you are not connected to VPN while using the software.
Please once check the system requirements here - https://2022.help.altair.com/2022/hwdesktop/altair_help/topics/getting_started/platform_support_r.htm
All the troubleshooting steps necessary for student license issues are here - https://altairuniversity.com/altair-student-edition-licensing/