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problem in license

User: "Lucia_Garcia"
Lucia_Garcia
Altair Community Member

I used PSIM (student edition) for two months and then had to send my computer in for repairs because it was crashing. Today I need to install it, and I'm having a license issue. It showed that my license was already in use on a different host ID, so I need to reactivate it.

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Academic
PSIM
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    User: "Rahul_P1"
    Rahul_P1
    Altair Employee

    HI @Lucia_Garcia

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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