problem in license
I used hypermesh for 1 month (student edition) and after I resetted my laptop due to some issues and I couldn't able to deactivate the lisence before resetting my laptop.After that Today I installed I faced a problem in lisence that it showed My lisense as this is already used in different host id so i need to reactivate my Lisence
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I have the same problem, and now the new coputer doesn't accept my lisence, what can i do?
Altair EmployeeHi @PauCarol
Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.
Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest
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Sorry for all the coments, i've just solve it. THANK YOU!!!
Hi, the same thing is happening to me. I had to get my computer fixed due to some issues, and now I need to reinstall it. What can I do?
Altair Employeethis is answered here -
Hi @Dushanthes2005_
Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.
Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest